Patient services coordinator Work, Jobs in Diss, Nfk (with Salaries)

SPoC Operational Hub Coordinator
East of England Community Health and Care NHS Trust —Norwich
- £28,392 - £31,157 a year
- Full-time
4d
Discharge Coordinator
Norfolk & Suffolk Foundation Trust —Bury St. Edmunds
- £39,959 - £48,117 a year
- Full-time
- Travel
1d
PCN Administration & Patient Engagement Coordinator
PrimaryCareCareers —Woolpit
- £14.50 an hour
- Overtime
- Customer service
- Computer literacy
- GP surgery experience
- Annual leave
- Life insurance
Home Care Assistant (Domiciliary Care)
Kingsley Careers —Diss
- £15 an hour
- Part-time
- No experience needed
- Driving
- Communication skills
- Paid training
- Employee assistance programme
Theatres Clinical Team Manager
West Suffolk NHS Foundation Trust —Bury St. Edmunds
- £49,387 - £56,515 a year
- Full-time
1d
Trainee Patient Services Assistant
Mattishall & Lenwade Surgeries —Dereham
- From £12.71 an hour
- Weekend availability
- Microsoft Outlook
- Administrative experience
- Analysis skills
- Employee discount
Quick apply
4d
Medical Administrator / Medical Secretary / Receptionist (Patient services assistant)
Mattishall & Lenwade Surgeries —Dereham
- £12.71 an hour
- Weekend availability
- Microsoft Outlook
- Administrative experience
- Analysis skills
- Health & wellbeing programme
- Employee discount
Quick apply
9d
Clinical Coder / Medical notes Sumariser
Mattishall & Lenwade Surgeries —Dereham
- £12.71 an hour
- Full-time
- Microsoft Outlook
- Customer service
- Computer literacy
- Free parking
Quick apply
9d
Dispenser
PrimaryCareCareers —Bury St. Edmunds
- £14 an hour
- Communication skills
- Annual leave
- Employee discount
2d
Apprentice Design Manager
West Suffolk NHS Foundation Trust —Bury St. Edmunds
- £28,392 - £48,117 a year
- Full-time
- Engineering
- University
- Bachelor's degree
1d
Advanced Nurse Practitioner
Botesdale Health Centre —Diss
- Part-time
- GP surgery experience
- Master's degree
- Presentation skills
- Sick pay
Quick apply
2d
Registered Nurse - Special Needs Coordinator
Decypher —Lakenheath
- Full-time
- Nursing
- BLS Certification
- Bachelor's degree
Quick apply
Emergency Care Practitioner/Paramedic
PrimaryCareCareers —Bury St. Edmunds
- Patient care
Night Senior Registered Mental Health Nurse (Part Time)
Priory —Diss
- £29,067 a year
- Part-time
- Free parking
- Annual leave
Quick apply
Senior Registered Mental Health Nurse
Priory —Diss
- £40,559 a year
- Full-time
- Free parking
- Annual leave
Quick apply
Advanced Nurse Practitioner
PrimaryCareCareers —Diss
- Master's degree
- Presentation skills
- Communication skills
2d
Senior Mental Health Practitioner
Norfolk and Suffolk NHS Foundation Trust —Stowmarket
- £39,959 - £48,117 a year
- Part-time
- Annual leave
- Employee discount
5d
Salaried GP
PrimaryCareCareers —Wickham Market
- Care plans
- Communication skills
Clinical Bed Manager
Norfolk & Suffolk Foundation Trust —Norwich
- £49,387 - £56,515 a year
- Full-time
- IT
- Leadership
- Communication skills
1d
Salaried GP
Wickham Market Medical Centre —Wickham Market
- Part-time
- Anatomy knowledge
- Medication administration
- Bachelor's degree
- Free parking
- Sick pay
Quick apply

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patient services coordinator jobs near diss, nfk

SPoC Operational Hub Coordinator

East of England Community Health and Care NHS Trust
Norwich

Apply Now

Job details

Full-time
£28,392 - £31,157 a year
4 days ago

Full job description

Following the recent merger of Norfolk Community Health and Care NHS Trust and Cambridgeshire Community Services NHS Trust, we are now proud to be part of East of England Community Health and Care NHS Trust (EECH) – one of the largest community healthcare providers in England, delivering services across a wide geographical area and supporting thousands of patients every day.

We are looking for an enthusiastic, motivated and experienced Operational Hub Coordinator to join our award-winning Single Point of Contact (SPoC) team based at Norwich Community Hospital.

This is an exciting opportunity for someone who enjoys leading people, solving problems, improving processes and ensuring patients receive timely access to the care and support they need.

As a key member of the SPoC leadership team, you will support the day-to-day operation of a busy contact centre environment, providing supervision and support to Operational Hub Administrators whilst ensuring referrals, calls and electronic tasks are managed safely, efficiently and to a high standard.

As an Operational Hub Coordinator, you will:
Provide day-to-day supervision and support to the SPoC team

Conduct regular supervisions, feedback sessions and annual PDP reviews

Support recruitment, induction, training and development of staff

Monitor call quality, referral quality and performance standards

Produce audits, reports and performance data

Assist with rota management and service staffing requirements

Act as a point of escalation for complex referrals, complaints and operational issues

Support service improvement initiatives and process development

Work closely with Clinical Operations Managers, Clinical Leads and community teams across Norfolk

Help ensure patients receive a safe, responsive and high-quality service every day.

East of England Community Health and Care NHS Trust (EECH) was formed through the merger of Norfolk Community Health and Care NHS Trust and Cambridgeshire Community Services NHS Trust, creating one of the largest providers of community healthcare services in England.

We provide a wide range of community, specialist and children's services, supporting patients and their families to receive high-quality care closer to home. Our staff work across a diverse range of settings, including community hospitals, clinics, patients' homes and administrative support services.

At EECH, our people are at the heart of everything we do. We are committed to creating an inclusive, supportive and compassionate working environment where staff feel valued, respected and empowered to develop their careers. We actively encourage innovation, continuous improvement and collaborative working to ensure we deliver the best possible outcomes for the communities we serve.

The Single Point of Contact (SPoC) is a vital service within the Trust, acting as the gateway to community nursing and therapy services across Norfolk. Our teams support thousands of patients, carers and healthcare professionals each year, ensuring referrals and enquiries are managed efficiently, safely and compassionately.

Provide day-to-day supervision and support to the SPoC team

Conduct regular supervisions, feedback sessions and annual PDP reviews

Support recruitment, induction, training and development of staff

Monitor call quality, referral quality and performance standards

Produce audits, reports and performance data

Assist with rota management and service staffing requirements

Act as a point of escalation for complex referrals, complaints and operational issues

Support service improvement initiatives and process development

Work closely with Clinical Operations Managers, Clinical Leads and community teams across Norfolk

Help ensure patients receive a safe, responsive and high-quality service every day.

Please see full Job Description and Person Specification

Apply Now

Refine Your Search

patient services coordinator jobs in diss, nfk

SPoC Operational Hub Coordinator

Discharge Coordinator

PCN Administration & Patient Engagement Coordinator

Home Care Assistant (Domiciliary Care)

Theatres Clinical Team Manager

Trainee Patient Services Assistant

Medical Administrator / Medical Secretary / Receptionist (Patient services assistant)

Clinical Coder / Medical notes Sumariser

Dispenser

Apprentice Design Manager

Advanced Nurse Practitioner

Registered Nurse - Special Needs Coordinator

Emergency Care Practitioner/Paramedic

Night Senior Registered Mental Health Nurse (Part Time)

Senior Registered Mental Health Nurse

Advanced Nurse Practitioner

Senior Mental Health Practitioner

Salaried GP

Clinical Bed Manager

Salaried GP

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