Work, Jobs in Diss, Norfolk (with Salaries)

Customer Service Consultant
HSBC Global Services Limited —Diss
- From £27,200 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
14d
Costa Barista
Scoffs —Diss
- Up to £12.71 an hour
- 8 hour shift
- Employee assistance programme
- Employee discount
Quick apply
9d
Customer Services Assistant
Huws Gray Group —Diss
- Sales
- Customer service
- Plumbing
- Employee discount
8d
Royal Mail Delivery Driver - Diss Delivery Office
Angard Staffing —Diss
- £13.07 - £19.59 an hour
- Temporary
Apprentice Retail Sales Assistant
Superdrug —Diss
- £9.75 an hour
- Sales
- Customer service
- In-person
- Store discount
- Employee discount
Quick apply
Patient Services Coordinator
Allied Health Professionals Suffolk —Eye
- £26,300 - £27,476 a year
- Full-time
- Microsoft Word
- Travel
- Accounting
- Gym membership
- Sick pay
Quick apply
13d
Merchandiser - Diss
Smiths News —Diss
- £12.71 - £14.24 an hour
- Part-time
- Merchandising
- Communication skills
- Annual leave
Library and Information Assistant - Cluster
Norfolk County Council —Dereham
- £25,989 - £26,403 a year
- Part-time
- Hybrid work
- Employee discount
- Gym membership
Retail Customer Service
Entain —Diss
- £13 an hour
- Overtime
- Cash handling
Administration Assistant
Shorelands —Diss
- £16 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
Quick apply
4d
Coffee Shop Team Member
Marmalades —Norwich
- Part-time
- Hospitality
- Customer service
- English
- Employee discount
Quick apply
2d
Costa Barista Maestro - Team Leader
Scoffs —Diss
- £13 an hour
- Part-time
- Customer service
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Factory Workers
Cranswick Country Foods —Yaxley
- £12.79 - £16.18 an hour
- Part-time
- In-person
- Mechanical knowledge
Quick apply
10d
Food and Beverage Assistant
INT Estates Ltd —Eye
- £12.71 an hour
- Part-time
- Hospitality
- Customer service
- English
- Free parking
- Relocation assistance
Quick apply
SEASONAL SALES ASSISTANT (4HR) - NORWICH
Dr Martens —Norwich
- Part-time
- Sales
- Communication skills
- Employee assistance programme
9d
Mail Sorter - Norwich Mail Centre
Angard Staffing —Norwich
- £13.07 - £19.59 an hour
- Overtime
- Warehouse experience
Operative [Rail Testing & Lubrication] X2 Roles
Network Rail —Norwich
- £32,639 a year
- Full-time
- Annual leave
- Employee discount
6d
Yard Sales Adviser
STARK Group —Diss
- Overtime
- Referral programme
3d
Royal Mail Delivery Driver - Bury St Edmunds Delivery Office
Angard Staffing —Bury St. Edmunds
- £13.07 - £19.59 an hour
- Temporary
Pest Control Technician / Trainee (Full Training Provided) – APC Pest Control
APC Pest Control —Norwich
- £31,720 - £40,000 a year
- Full-time
- Hybrid work
- Maintenance
- Travel
- Construction
- Annual leave
Quick apply
1d

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Jobs jobs near diss, norfolk

Customer Service Consultant

HSBC Global Services Limited -
Diss

Apply Now

Job details

Full-time
From £27,200 a year
14 days ago

Benefits

Company pension
Private medical insurance
Employee discount

Qualifications

Customer service
Communication skills

Full job description

What you'll do

The role of a Customer Service Consultant is to provide an outstanding service we can all be proud of, educating our customers to enable them to use our digital platforms, giving them a choice of how they wish to bank with us. Our Customer Service Consultants actively raise fraud awareness protecting our customers and will identify and support those who are in potentially vulnerable situations or have more complex needs ensuring financial inclusion for all.

We are looking for people who are passionate about delivering an outstanding customer experience, people who are ambitious and have a helpful personality. Previous Customer Service experience is helpful but is not essential. what we are really interested in is someone who can hold a conversation and who has a genuine passion for going above and beyond for customers – everything else we can teach you!

At HSBC we are passionate about coaching and developing our people, you will have access to our learning platform and the opportunity to develop yourself and your career further.

Within this role you will:

Play a pivotal role within our Branch Customer Service Team by being the first point of contact for our customers, take ownership of their individual needs and deliver an exceptional customer experience.
Play an integral part in customer education around HSBC digital services and fraud awareness.
Identify customers who are in vulnerable situations and determine the best way we can support them.
Help our customers with more complex banking needs to ensure they feel supported in their choices.

What do I need to be successful?

Demonstrate excellent communication skills enabling you to engage in effective conversations, build strong connections and show empathy to our customers.
The ability to take ownership of customer enquiries through to resolution, you will pride yourself on delivering a customer experience that exceeds expectations, delivering a personalised, friendly & efficient service.
Be resilient to a continuous changing environment.

When & Where you'll work

Our Full-Time roles are 35 hours per week between the hours of Monday to Friday 09:00-17:00 and Saturday 09:00-13:30. (Not all our branches are open on a Saturday) This is a full time position that requires you to work 35 hours per week. Please note if you are on a student visa that does not allow you to work 35 hours per week, unfortunately, we will not be able to progress your application. There may be times when we may ask you to support other local branches within a reasonable distance to you with any additional costs reimbursed in line with HSBC Expenses Policy.

Your Training

You’ll receive full training in-branch to get you up to speed with the specifics of your job role, the systems you will use, as well as the products and services that HSBC offer. Our Customer Service Consultant training course is 9 days in total split over 3 weeks.

As our training is important, we require you to attend the whole course therefore you will be unable to take holidays during your training period.

What You’ll Get!

We offer an attractive starting salary of £27,200 based on 35 hours per week, plus an annual discretionary performance bonus.

You will also receive:

Over six weeks’ holiday. This includes bank and public holidays with the option to buy more.
Perks at Work Benefit where you will be able to access to 30,000+ national & local employee discounts.
A market-leading employer Pension contribution
BUPA Healthcare
Life Assurance, equivalent to four times your annual salary
Access to a flexible benefits platform offering upgrades to Health Club Memberships, Retail Voucher Cards, Car Breakdown Cover and more.
Sharesave schemes – a monthly savings plan linked to an option to buy shares in HSBC at a discounted rate.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, socio-economic background or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please contact the Recruiter.

Apply Now

Refine Your Search

jobs in diss, norfolk

Customer Service Consultant

Costa Barista

Customer Services Assistant

Royal Mail Delivery Driver - Diss Delivery Office

Apprentice Retail Sales Assistant

Patient Services Coordinator

Merchandiser - Diss

Library and Information Assistant - Cluster

Retail Customer Service

Administration Assistant

Coffee Shop Team Member

Costa Barista Maestro - Team Leader

Factory Workers

Food and Beverage Assistant

SEASONAL SALES ASSISTANT (4HR) - NORWICH

Mail Sorter - Norwich Mail Centre

Operative [Rail Testing & Lubrication] X2 Roles

Yard Sales Adviser

Royal Mail Delivery Driver - Bury St Edmunds Delivery Office

Pest Control Technician / Trainee (Full Training Provided) – APC Pest Control

I want to receive the latest job alerts for jobs in diss, norfolk

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