Job Title:
Property Manager (Part-Time, 2 Days Per Week)
Location: Norwich-based with occasional site visits across the property portfolio.
Employment Type: Part-Time (2 days per week, flexible scheduling)
About the Role
We are seeking an experienced and proactive Property Manager to oversee the day-to-day operations of a mixed-use property portfolio. The portfolio includes long-term rental units, short-term accommodation (Airbnb-style lets), and commercial properties linked to a growing pub investment business. The role will involve liaising with tenants and guests, ensuring properties are well-maintained, managing listings, handling tenant onboarding and rent collections, and acting as the main point of contact for all tenancy matters.
This is an opportunity to join a fast-paced, entrepreneurial environment with exposure to multiple property ventures, including a property investment portfolio, a nationwide pub group, and a developing property technology platform.
Key Responsibilities
- Tenant Management & Communications
- Act as the first point of contact for all tenants and short-term guests across the portfolio.
- Manage check-ins, key handovers, and property orientation for new tenants and Airbnb guests.
- Handle day-to-day queries, complaints, and tenancy issues professionally and efficiently.
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- Listings & Occupancy Management
- Create, update, and optimise online property listings across relevant platforms.
- Support the process of sourcing and onboarding new tenants and guests to maximise occupancy rates.
- Coordinate with marketing teams to keep property adverts fresh and appealing.
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- Rent Collection & Chasing Arrears
- Issue invoices, track payments, and follow up on outstanding rents promptly.
- Liaise with the accounts team to ensure financial records are accurate and up to date.
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- Maintenance & Issue Resolution
- Log, track, and coordinate repairs or maintenance requests with contractors.
- Carry out property inspections where necessary to ensure standards are upheld.
- Report recurring issues and suggest improvements to minimise future problems.
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- Portfolio Support
- Assist with the growth of the property portfolio by supporting tenant onboarding for new acquisitions.
- Work closely with management to streamline processes and improve tenant satisfaction.
- Support the property tech platform’s development by sharing real-world tenant management insights.
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Skills & Experience Required
- Proven experience in property management, lettings, or tenant liaison.
- Strong organisational skills with the ability to manage multiple properties simultaneously.
- Excellent communication skills and a customer-first approach.
- Familiarity with rent collection processes and tenancy regulations (preferred but not essential).
- Ability to handle conflict resolution calmly and professionally.
- Tech-savvy and comfortable using online platforms for property listings, rent tracking, and guest communications.
- Self-motivated and able to work independently with minimal supervision.
Role Details
- Hours: 2 days per week (flexible schedule, occasional weekend availability for guest check-ins preferred).
- Contract: Freelance or part-time employment basis.
- Location: Primarily field-based with some remote working for admin tasks.
- Remuneration: Competitive day rate or pro-rata salary (dependent on experience).
Job Type: Part-time
Pay: £12,500.00-£13,000.00 per year
Benefits:
Work Location: In person
