technical support occupations Work, Jobs in ditchingham, nfk (with Salaries)

VacancyTitle: Service Desk Analyst
Pilgrim’s Europe —Rushmere
- Full-time
- Customer service
- IT
- Communication skills
Customer Operations & Application Support Coordinator
Primary Care IT Ltd. —Norwich
- £26,000 - £32,000 a year
- Full-time
- Customer service
- In-person
- Communication skills
- Free parking
Quick apply
✨✨ Internal Opportunity - Tier 2 Product Operations Consultant ✨✨
Epos Now —Norwich
- Up to £28,500 a year
- Full-time
- Communication skills
Data Analyst and IT Support Coordinator
Portable Space Ltd —Bacton
- Full-time
- Microsoft Excel
- Software troubleshooting
- Data analysis skills
- Free parking
- Store discount
Quick apply
IT Apprentice
QA Apprenticeships —Wymondham
- £15,392 a year
- Full-time
- Maintenance
- Computer networking
- IT
- Employee discount
IT Tier 1 Consultant
Lanpro —Norwich
- £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Computer networking
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
7d
Customer support Consultant
Epos Now —Norwich
- £25,396 - £27,000 a year
- Full-time
- Hospitality
- Google Suite
- Customer service
- Free parking
- Annual leave

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Customer Operations & Application Support Coordinator
Primary Care IT Ltd. —Norwich
You will act as a first point of contact for GP practices and healthcare organisations using Primary Care IT solutions, helping investigate support requests,…
£26,000 - £32,000 a year
Quick apply
Delivery Coordinator
JamesFisher —Seething
This role serves as the primary point of contact between the sales team, customers, and delivery partners, ensuring a smooth and efficient delivery process.

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technical support occupations jobs near ditchingham, nfk

VacancyTitle: Service Desk Analyst

Pilgrim’s Europe -
Rushmere

Apply Now

Job details

Permanent | Full-time

Benefits

Company pension

Qualifications

Customer service
Technical support
ITIL
IT
Communication skills

Full job description

Salary

Competitive

Location

Rushmere

This is a permanent, full time vacancy that will close in 25 days at 23:59 BST.

My job

Service Desk Analyst

Location: Rushmere
Department: IT ¦ Pilgrim’s Europe

We’re looking for a Service Desk Analyst to join our 24/7 European IT Service Desk team, delivering high‑quality, customer‑focused support across the business. This is an exciting opportunity for someone passionate about technology, service excellence, and continuous learning.

What You’ll Do

Provide first‑class IT support across incidents and service requests
Manage and prioritise tickets within agreed SLAs
Resolve issues at first point of contact wherever possible
Support major incidents and VIP requests
Maintain accurate ticket updates, categorisation and ownership
Contribute to service improvements and knowledgebase content
Work closely with wider IT teams to ensure seamless support

What You’ll Bring

Strong customer service and communication skills
Experience in an IT or technical support environment
Calm, professional approach in fast‑paced situations
Analytical mindset with strong problem‑solving skills
A flexible, positive team‑player attitude
IT qualifications or ITIL experience (desirable)

The company

Pilgrim’s Europe produces some of the best-known and most iconic brands in the UK and Ireland, including Fridge Raiders, Rollover, Denny, Richmond, Oakhouse and Moy Park, alongside a diverse range of industry leading own-label products in categories including fresh pork, lamb and chicken, working with all the major retailers and food service outlets.

Our portfolio extends to authentic chilled and frozen ready meals, snacking ranges, added value and food service products.

Across Pilgrim’s Europe we combine 20,000 of the best people in the industry, united by a shared set of core values and a passion for producing the highest quality, most delicious and innovative food, which is enjoyed by millions of people in the UK, Ireland and Europe every day. Our Pilgrim’s Europe team are based in our Pilgrim’s UK, Moy Park, Pilgrim’s Food Masters and Pilgrim’s Shared Services businesses.

What we'll bring to the table

Competitive Salary

Competitive Holiday Entitlement

Pension Contribution

Family Friendly Policies

Learning and Development Opportunities

Life Assurance

People matter

Our values

Determination

Simplicity

Availability

Humility

Discipline

Sincerity

Ownership

Apply Now

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technical support occupations jobs in ditchingham, nfk

VacancyTitle: Service Desk Analyst

Customer Operations & Application Support Coordinator

✨✨ Internal Opportunity - Tier 2 Product Operations Consultant ✨✨

Data Analyst and IT Support Coordinator

IT Apprentice

IT Tier 1 Consultant

Customer support Consultant

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