Patient access specialist Work, Jobs in Ditchling, Esx (with Salaries)

Patient Transport Liaison Officer
EMED Group —Burgess Hill
- £13.30 an hour
- Full-time
- Hospital
- Travel
- Patient care
- Annual leave
- Employee assistance programme
Quick apply
9d
Mental Health Specialist (full-time)
Franciscan Children's —Brighton
- £19.83 - £29.49 an hour
- Full-time
- Hospital
- School
Support Worker- Learning Disabilities
Glenholme Healthcare Ltd —Saltdean
- £12.75 - £12.95 an hour
- Weekend availability
- Medication administration
- Paid training
- Annual leave
Quick apply
Support Worker- Learning Disabilities
Glenholme Specialist Healthcare —Saltdean
- £12.75 - £12.95 an hour
- Weekend availability
- Medication administration
- Paid training
- Annual leave
Quick apply
Spiritual and Pastoral Support
St Barnabas House —Arundel
- £39,443 a year
- Part-time
- Presentation skills
- Hospice
- Free parking
- Annual leave
8d
Paediatric Clinical Homecare Nurse
HealthNet Homecare —Sussex
- £41,301 a year
- Full-time
- Computer literacy
- Travel
- School
Specialist Nurse
Sciensus —Brighton
- From £34,000 a year
- Weekend availability
- Hospital
- Acute care experience
- Communication skills
- Annual leave
- Employee discount
Quick apply
Spiritual and Pastoral Support
Chestnut Tree House —Arundel
- £39,443 a year
- Part-time
- Presentation skills
- Hospice
- Free parking
- Annual leave
8d
Support Worker - No Weekends!
Young Epilepsy —Lingfield
- £12.71 - £13.65 an hour
- Full-time
- Care plans
- Free parking
- Employee discount
Quick apply
Clinical Specialist
Sussex Partnership NHS Foundation Trust —Haywards Heath
- £49,387 - £56,515 a year
- Full-time
- Travel
- Leadership
21h
Clinical Administrator
St Barnabas House —Worthing
- £28,026 a year
- Part-time
- Presentation skills
- Hospice
- Free parking
- Annual leave
3d
Ambulance Care Assistant
EMED Group —Burgess Hill
- £12.71 an hour
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
18h
Technical Specialist -Regional Customer Support Centre (Molecular Diagnostics)
Roche —Burgess Hill
- Full-time
- English
- Product management
- Patient care
23h
Team Leader - Production
Allergy Therapeutics —Worthing
- £37,000 - £42,550 a year
- Full-time
- Team management
- In-person
- Leadership
- Free parking
- Health & wellbeing programme
Quick apply
Bank SSD Assistant
Spire Healthcare —Hove
- Heavy lifting
- Communication skills
- Annual leave
Clinical Administrator
Chestnut Tree House —Worthing
- £28,026 a year
- Part-time
- Presentation skills
- Hospice
- Free parking
- Annual leave
3d
Support Worker & Senior Support Worker | Complex Needs | West Sussex
South Downs Residential —Worthing
- £13.85 - £14.75 an hour
- Part-time
- Driving
- In-person
- Care plans
- Paid training
- Health & wellbeing programme
Quick apply
1d
Senior Support Worker
Priory Group —Royal Tunbridge Wells
- £14.25 an hour
- Full-time
- English
- IT
- In-person
- Free parking
- Annual leave
Specialist Respiratory Practitioner-Nurse
East Sussex Healthcare NHS Trust —Eastbourne
- £39,959 - £48,117 a year
- Part-time
- Rehabilitation centre
- Organisational skills
- Communication skills
- Employee assistance programme
8d
Speciality Doctor
St Peter & St James Hospice —Lewes
- £25,478 - £41,076 a year
- Part-time
- IT
- Hospice
- Leadership
7d

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Patient Transport Liaison Officer

EMED Group -
Burgess Hill

Quick apply

Job details

Full-time
£13.30 an hour
9 days ago

Benefits

Free flu jabs
Annual leave
Company pension
Employee assistance programme
Referral programme

Qualifications

Patient care
Communication skills

Full job description

We have a fantastic opportunity for a Patient Transport Liaison Officer (PTLO) to join our team based at the Royal Sussex County Hospital.

Supporting Operational and the Call Centre Operations Team; the Patient Transport Liaison officer will provide on site support to the Control team by providing assistance and solutions to patient transport service delivery concerns and will act as the second point of escalation within the hospital for all patient transport related issues. This includes Co-ordination with Track and Triage, Occupational Therapists and Care teams to ensure the smooth planning and successful delivery of complex discharges and communicating with patients within the hospital setting to keep them updated with any details related to their Patient Transport Service Bookings.

This is a full time, permanent position working 37.5 hours per week (Monday to Friday - 9am-5pm).

Hourly Rate: £13.30 per hour

Main Purpose of the Job

Maximising patient movement in and out of healthcare - utilising the full capacity of the resources
Work alongside Trusts, control staff, road staff and site teams to deliver effective communication
Patient care is crucial and should be made a priority
To provide solutions and support with a professional approach to difficult situations
Answering all enquiries escalation of patient transport service bookings.
Attend trust bed meetings in order to feedback pertinent information regarding imminent Patient Transport demands for the coming day.
To act as second point of escalation after CCO for all service users in order to provide clear and concise updates regarding any issue being escalated. This applies to all service users.

Duties and Responsibilities include

Work with EMED Controllers to deliver the requirements of the day to successfully transfer patients with the allocated resources and deploy crews accordingly to patients mobilities in a timely manner.
Communication between the trust and site teams - to determine if patients are ready to travel, can travel together etc. ensuring safe working practices relating to user care.
To liaise with control and monitor Cleric Booking System throughout the day to ensure smooth delivery of service for all users and reduce delays.
Liaise with control regarding any new and pertinent information that comes available in relation to patients and patient transport bookings including to amend notes on Cleric Booking System to ensure all information held is up to date.
Assist with assessments of properties as and when required - uploading information to systems for future information, liaise with site teams.
Act as representative of EMED to liaise with patients at hospital who are experiencing issues or delays on the day of travel to ensure that regular updates are given where required.
Support improvement of the service within the hospital setting by providing regular feedback of any obstacles to achieving appropriate service delivery.
To Act as escalation for controllers in the event that they are unable to communicate ETAs/Delays/Queries to any department within the hospital.
Assist Crews at Hospital Site as and when required to ensure safe and timely service delivery.
To support the control team in establishing order of priority as and when required by liaising with Site Teams at the hospital.
To complete 3rd manning journeys, completing patient feedback and vehicle/staff/site audits.
Be a key figure in relaying information from within the hospital in the event of serious incidents.

To be considered as a PTLO, you will need to have:

Commitment to patient care.
Experience of working in a healthcare / hospital setting.
Thorough working knowledge of Non-Emergency Patient Transport services.
The ability to plan and prioritise own workload.
Excellent communication skills – verbal and written – with the ability to explain decisions made.
Ability to make decisions based on impact assessment.
The ability to build effective relationships using influencing skills with key stakeholders

What benefits can you expect?

Life Assurance – providing colleagues and their family financial peace of mind and protection to the value of £5,000.
24/7 online/telephone GP Consultation and access to prescriptions.
2nd opinion medical support following diagnosis or where a colleague is on a treatment pathway.
Cash-plan benefits, providing colleagues the option of protecting themselves in case of illness and recuperation, including dental, optical, chiropody.
Access to mental health consultations.
Access to physiotherapy consultations.
Access to legal advice on domestic issues e.g. motoring offences, wills and probate, and personal injury.
Financial guidance re retirement planning, tax savings and state benefits.
Long Service Recognition Scheme – recognising colleagues for their continued service after 5 years and at 5-year intervals with an increase in annual leave.
Values-based Internal Recognition Scheme with financial reward, which will lead to an annual recognition event.
Refer a Friend recruitment incentive scheme with financial rewards.
The EMED foundation, to provide support to colleagues and our local communities.
Paid holiday entitlement.
Pension Scheme.
Blue Light Card.
Uniform provided.
EAP (Employee Assistance Programme) to support a range of health and wellbeing requirements.
Flu vaccination (through an internal campaign in Autumn/Winter).

Our Values

Collaborative – we work as one team with a shared purpose to meet the needs of our patients, passengers, colleagues, customers, communities, and the planet.

Agile – We listen, learn, and adapt to improve the business, each other, and ourselves.

Reliable – We do what we say we will do; we take responsibility, and we behave with integrity.

Empowered – We are confident and committed to taking responsibility to deliver the highest quality service.

About Us

EMED Group is an established healthcare logistics provider that enables access to health and social care through our four specialist divisions. We are one of the largest health and care partners to the NHS with 4,000 colleagues across over 60 bases UK-wide.

EMED Group is committed to pro-actively improving the wellbeing of our communities by providing access to vital health and social care services across the UK.

Quick apply

Refine Your Search

patient access specialist jobs in ditchling, esx

Patient Transport Liaison Officer

Mental Health Specialist (full-time)

Support Worker- Learning Disabilities

Support Worker- Learning Disabilities

Spiritual and Pastoral Support

Paediatric Clinical Homecare Nurse

Specialist Nurse

Spiritual and Pastoral Support

Support Worker - No Weekends!

Clinical Specialist

Clinical Administrator

Ambulance Care Assistant

Technical Specialist -Regional Customer Support Centre (Molecular Diagnostics)

Team Leader - Production

Bank SSD Assistant

Clinical Administrator

Support Worker & Senior Support Worker | Complex Needs | West Sussex

Senior Support Worker

Specialist Respiratory Practitioner-Nurse

Speciality Doctor

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