Housing needs and policy manager Work, Jobs in Ditton, Sry (with Salaries)

Allocations and Lettings Manager
Peabody —London
- £57,536 a year
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
3d
Kent Surrey and Sussex Prison Group - Strategic Housing Specialist
Ministry of Justice —Woking
- £40,001 - £50,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Travel
- Annual leave
5d
Senior Housing Solutions Officer
Runnymede —Addlestone
- £37,743 - £46,956 a year
- Hybrid work
- Organisational skills
- Free parking
- Annual leave
10d
Prevention and Triage Manager (Housing)
Watford Borough Council —Watford
- £46,136 - £50,327 a year
- Full-time
- Leadership
4d
Housing Needs Team Manager
Haringey Council —London
- £54,267 - £57,402 a year
- Hybrid work
- Communication skills
Team Manager - Children's First Contact Services
London Borough of Sutton —Sutton
- £49,056 - £59,511 a year
- Full-time
- Hybrid work
- Annual leave
- Employee discount
Private Sector Housing Licensing Officer
Hammersmith & Fulham Council —Hammersmith
- £42,912 - £47,925 a year
- IT
- Communication skills
6d
Talent Development Partner
Pinnacle Group —London
- £45,000 a year
- Hybrid work
- Hospitality
- Management
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Deputy Director, Housing and Regeneration Strategy
Ministry of Housing, Communities and Local Government —London
- £81,000 a year
- Full-time
- Analysis skills
- Presentation skills
- Travel
Housing Manager
London Borough of Sutton —Sutton
- £41,251 - £45,886 a year
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
4d
Senior Tenancy Support Officer
The City Of London —London
- £46,040 - £51,320 a year
- Full-time
- Hybrid work
- Employee discount
9d
Scrutiny Business Manager
Surrey County Council —Reigate
- From £63,823 a year
- Hybrid work
- Analysis skills
- Communication skills
- Negotiation
- Annual leave
- Employee assistance programme
9d
Portfolio Innovation and Performance Manager
City of Westminster Council —Westminster
- £56,436 - £76,872 a year
- Project management
- Bachelor's degree
Senior Manager Strategic Projects
Homes England —London
- £59,631 - £69,548 a year
- Full-time
- Hybrid work
- Presentation skills
- Driving
- No degree
- Annual leave
- Employee assistance programme
2d
Hostel Manager
SPEAR London —Richmond upon Thames
- £42,000 a year
- Full-time
- Organisational skills
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
3d
Resident Liaison Officer
Sutton Housing Society —Sutton
- £17,649 a year
- Part-time
- Microsoft Office
- Driving
- In-person
- Annual leave
- Work from home
Quick apply
2d
Operations Manager
Wates —Walton-on-Thames
- Contracts
12d
Residence Life Coordinator, First Year Focus - NYU London
New York University —London
- Weekend availability
- Customer service
- University
- No degree
- Annual leave
11d
Regional Resolution Manager - North West London
Peabody —Ealing
- £50,000 a year
- Hybrid work
- Analysis skills
- Continuous improvement
- Leadership
- Annual leave
4d
Senior Analyst (Housing)
Greater London Authority —London
- £58,217 a year
- Full-time
- Hybrid work
- Python
- Annual leave
6d

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Allocations and Lettings Manager

Peabody -
London

Apply Now

Job details

£57,536 a year
3 days ago

Benefits

Annual leave
Company pension
Paid volunteer time

Qualifications

Organisational skills
Communication skills

Full job description

Our Vacancy

Allocations & Lettings Manager - North-West London

At Peabody, every home matters. Every letting matters. Every day a property sits empty is a missed opportunity for someone waiting for a home.

We're looking for an exceptional Allocations & Lettings Manager to lead a high-performing frontline service. This is a role for a confident and resilient leader who thrives in a fast-paced environment, understands the complexities of social housing, and has the energy and determination to drive performance whilst bringing people with them.

About the role

North-West London is one of the most diverse and challenging housing markets in the country. Demand is high, expectations are high, and every decision has a direct impact on residents and communities.

As our Allocations & Lettings Manager, you'll lead the operational delivery of lettings and allocations across the region, ensuring homes are allocated quickly, fairly and compliantly. A major focus of the role will be reducing void turnaround times and ensuring properties are let as soon as they become available, helping more people access safe and secure housing.

You'll be responsible for managing a team of ten Allocations & Lettings professionals, setting clear expectations, holding people accountable, and creating a culture of high performance, continuous improvement and excellent customer service.

Success in this role requires someone who is organised, decisive and commercially aware, whilst remaining fair, supportive and committed to developing their people.

What you'll be doing

Lead, motivate and develop a high-performing Allocations & Lettings team, providing effective coaching, support and performance management.
Drive service performance, reducing void turnaround times and maximising re-let outcomes whilst delivering excellent customer service.
Ensure homes are allocated quickly, fairly and compliantly in line with legislation, policies, procedures and nomination agreements.
Work collaboratively with Repairs, Neighbourhoods, Customer Services and local authority partners to remove barriers and improve operational performance.
Use data, insight and reporting to monitor performance, identify opportunities and drive continuous improvement across the service.
Manage complex cases, complaints and escalations while leading service improvements and promoting best practice across the organisation.

About you

We're looking for a confident, resilient and energetic leader who thrives in a fast-paced environment and isn't afraid to make difficult decisions. You'll know how to balance challenge with support, holding people accountable whilst bringing them with you on the journey.

You'll be comfortable working in a complex and demanding housing environment, able to build strong relationships, influence stakeholders and maintain focus on delivering excellent outcomes for customers.

You'll have:

Experience of managing allocations, lettings or housing management services within a social housing setting.
Strong knowledge of housing legislation, allocations policy and regulatory requirements.
A track record of improving performance and leading teams through change.
The confidence to manage difficult conversations, performance issues and complex operational challenges.
Excellent communication and relationship-building skills, with the ability to influence a wide range of internal and external stakeholders.
Strong organisational skills, sound judgement and the ability to prioritise effectively in a busy environment.
A commitment to delivering excellent customer outcomes and making the best use of housing stock.

Why join Peabody?

This is an opportunity to make a genuine impact. You'll be leading a service that helps people access homes, supports local communities and plays a vital role in Peabody's performance.

If you're a driven housing leader who enjoys delivering results, tackling challenges head-on and developing high-performing teams, we'd love to hear from you.

Join us and help ensure every available home is let quickly, compliantly and with the customer at the heart of everything we do.

Here’s what you’ll get when you join us:

Flexible and hybrid working
30 days' annual leave, plus bank holidays
Up to 10% pension contribution, matched 1:1
Two additional paid volunteering days each year
Flexible benefits scheme, including options for healthcare, dental care, and more

What to expect from our recruitment process

We’re committed to a fair, inclusive, and transparent recruitment process.

Interviews/assessment will be held in person on the 10 August in our Ealing Office.

Please read before you apply

You must have the right to work in the UK; we are unable to provide visa sponsorship.
We reserve the right to close this advert early if we receive a high volume of suitable applications.
Due to the pace and operational demands of the service, this role requires a minimum of four days per week in the office. Regular on-site presence is essential to lead the team effectively, manage performance, collaborate with key stakeholders and deliver excellent customer outcomes.

We’re committed to delivering Simple, Safe, and Smart services. Our values Be kind, Do the right thing, Love new ideas, Celebrate diversity, Keep our promises, and Pull together are at the heart of everything we do. If you share these values and want to make a real impact, we’d love to hear from you.

Please apply by submitting an anonymised CV, answer our application questions and providing a short supporting statement outlining why you're the ideal candidate for the Allocations and Lettings Manager role.

If you need to ask us anything else at all, feel free to drop an email to Talent Specialist Julie-Ann.O'[email protected]

Apply Now

Refine Your Search

housing needs and policy manager jobs in ditton, sry

Allocations and Lettings Manager

Kent Surrey and Sussex Prison Group - Strategic Housing Specialist

Senior Housing Solutions Officer

Prevention and Triage Manager (Housing)

Housing Needs Team Manager

Team Manager - Children's First Contact Services

Private Sector Housing Licensing Officer

Talent Development Partner

Deputy Director, Housing and Regeneration Strategy

Housing Manager

Senior Tenancy Support Officer

Scrutiny Business Manager

Portfolio Innovation and Performance Manager

Senior Manager Strategic Projects

Hostel Manager

Resident Liaison Officer

Operations Manager

Residence Life Coordinator, First Year Focus - NYU London

Regional Resolution Manager - North West London

Senior Analyst (Housing)

I want to receive the latest job alerts for housing needs and policy manager in ditton, sry

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