Software development operations Work, Jobs in Doagh, Ant (with Salaries)

IT Technical Support Specialist
Omexom UK —Belfast
- Communication skills
Club Development Specialist (England) (Remote)
Freshteam —Belfast
- Full-time
- Remote
- Organisational skills
- Communication skills
Implementation Consultant
System C —Belfast
- Full-time
- Travel
- Communication skills
Senior Engineering Operations Admin
DailyPay —Belfast
- £49,000 - £64,000 a year
- Full-time
- Hybrid work
- Scripting
- Financial services
- Banking
Embedded Software Functional Group Leader
Sensata Technologies, Inc. —Newtownabbey
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
IT Helpdesk Analyst Tier 1
Wellington IT —Belfast
- Full-time
- Hybrid work
- Microsoft Word
- CRM software
- Microsoft Excel
- Annual leave
- Flexible schedule
Engineer Software and Controls
Alexander Dennis —Ballymena
- Full-time
- Hybrid work
- No degree
- Communication skills
Quick apply
14d
Cybersecurity Engineer
Expleo —Belfast
- Master's degree
- Bachelor's degree
- IT
Software Engineer
Lowe Rental Corporation —Lisburn
- Java
- Master's degree
- AWS
Quick apply
R&D Technical Consultant (Software)
Visiativ —Belfast
- Hybrid work
- Microsoft Office
- Project management
- Travel
- Sick pay
Quick apply
IT Security Analyst - PCI Compliance (Bangor / All UK)
Trust Payments —Bangor
- Monday to Friday
- Remote
- Azure
- AWS
- IT
- Flexible schedule
Sales Analyst
TRG Screen —Belfast
- £40,000 - £45,000 a year
- Sales
- Salesforce
- Bachelor's degree
Associate, Quality & Risk Management, Consulting, Belfast Or Derry, Londonderry
EY —Belfast
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Data analysis skills
- Annual leave
- Employee discount
Specialist - Software Engineering
LTM —Belfast
- Full-time
- Internship
Quick apply
Software Engineer
DailyPay —Belfast
- £41,000 - £50,000 a year
- Full-time
- Hybrid work
- Java
- AWS
- C++
Graduate Analyst
EPAM Systems, Inc. —Belfast
- Data analysis skills
- Master's degree
- SQL
- Employee assistance programme
- Referral programme
Data Operations Associate - Financials
9fin —Belfast
- Full-time
- Hybrid work
- Analysis skills
- Sick pay
Workshop Controller & Maintenance Planner
Woodgate Aviation —Crumlin
- Up to £40,000 a year
- Full-time
- Customer service
- Computer literacy
- Maintenance
Quick apply
8d
Junior Operations & Finance Manager - Dylan Oaks
Dylan Oaks Jewellery —Belfast
- £30,000 - £40,000 a year
- Full-time
- Microsoft Excel
- Customer service
- English
- Free parking
- Store discount
Quick apply
1d
Graduate Sales Training Programme
Brett Martin —Newtownabbey
- £28,000 a year
- Full-time
- Sales
- Marketing
- Customer service
- Free parking
- Annual leave
Quick apply

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IT Technical Support Specialist

Omexom UK -
Belfast

Apply Now

Job details

Qualifications

ITIL Certification
Technical support
ITIL
CompTIA Network+
Root cause analysis
Communication skills

Full job description

Job Title

Senior IT Technical Support Specialist

Location: Belfast
Department: IT
Reports to: IT Service Desk Manager

Role Purpose

The Senior IT Technical Support Specialist provides advanced support, acting as a technical escalation point for the Service Desk and projects. The role diagnoses complex issues, contributes to problem management, investigates new technologies, and supports the continual improvement of IT services.

The role also includes mentorship and guidance for Technical Support Specialists, ensuring technical quality, knowledge sharing, and alignment with ITIL best practice.

Key Responsibilities

Advanced Technical Support

Act as an escalation point for complex or high‑impact incidents.
Work as part of a team to implement new software and technologies.
Investigate and diagnose advanced hardware, software, and networking issues.
Perform root‑cause analysis and contribute to Problem Management activities.
Own and resolve persistent or recurring issues.

Mentorship & Team Development

Provide day‑to‑day guidance and coaching to IT Technical Support Specialists.
Support onboarding and training of new team members.
Review tickets for quality, accuracy, and adherence to SLAs.

Solutions Investigation & Continuous Improvement

Evaluate new tools, technologies, and processes that could improve service delivery.
Support testing and implementation of new systems or upgrades.
Lead improvements to knowledge base content and technical SOPs.

Service Desk Operations Support

Assist the Service Desk Manager during major incidents.
Contribute to performance reporting, trend analysis, and service improvement planning.
Support the refinement of ITIL processes (Incident, Problem, Knowledge).

Stakeholder & Vendor Coordination

Work closely with business teams to understand recurring issues and service needs.
Liaise with external suppliers and partners for escalated technical issues.

Skills & Competencies

Strong understanding of ITIL processes and service operations.
Proven experience in 2nd/3rd line technical support.
Advanced troubleshooting skills across Windows, O365, networking, and enterprise apps.
Ability to coach and mentor junior team members.
Excellent communication and problem‑solving skills.
Ability to manage complex priorities in a dynamic environment.

Desirable Experience & Qualifications

ITIL Foundation certification or willingness to obtain.
Industry‑recognised technical certification (e.g., CompTIA Network+, Microsoft, Cisco).
Experience supporting enterprise environments and cloud‑based platforms.

Apply Now

Refine Your Search

software development operations jobs in doagh, ant

IT Technical Support Specialist

Club Development Specialist (England) (Remote)

Implementation Consultant

Senior Engineering Operations Admin

Embedded Software Functional Group Leader

IT Helpdesk Analyst Tier 1

Engineer Software and Controls

Cybersecurity Engineer

Software Engineer

R&D Technical Consultant (Software)

IT Security Analyst - PCI Compliance (Bangor / All UK)

Sales Analyst

Associate, Quality & Risk Management, Consulting, Belfast Or Derry, Londonderry

Specialist - Software Engineering

Software Engineer

Graduate Analyst

Data Operations Associate - Financials

Workshop Controller & Maintenance Planner

Junior Operations & Finance Manager - Dylan Oaks

Graduate Sales Training Programme

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Role Purpose

Key Responsibilities

Advanced Technical Support

Mentorship & Team Development

Solutions Investigation & Continuous Improvement

Service Desk Operations Support

Stakeholder & Vendor Coordination

Skills & Competencies

Desirable Experience & Qualifications

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