Claims handler Work, Jobs in Dodington, Som (with Salaries)

Claims Handler
Castelan —North Somerset
- From £26,250 a year
- Full-time
- Customer service
- Microsoft Office
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
13d
Claims Handler
CASTELAN LIMITED —Weston-super-Mare
- From £26,250 a year
- Full-time
- Customer service
- Microsoft Office
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
8d
Technical Medical Claims Manager - Travel
Admiral —Cardiff
- Hybrid work
- Microsoft Office
- Analysis skills
- Mentoring
- Annual leave
7d

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Claims Handler

Castelan -
North Somerset

Quick apply

Job details

Permanent | Full-time
From £26,250 a year
13 days ago

Benefits

Free parking
Company pension
Employee assistance programme
Employee discount
Transport links
On-site parking

Qualifications

Customer service
Microsoft Office
Communication skills

Full job description

Enjoy helping people find clarity and solutions when it matters most?

If you're someone who likes seeing things through, solving problems, and supporting others with confidence and empathy, this could be a great next step for you.

At Castelan, we're a leading national furniture care business, delivering specialist customer service and repair solutions for major retailers, insurers and commercial clients. Our modern office is just five minutes from the town centre and easy to reach by car, bus, bike, train or on foot.

The Role

As a Claims Handler, you'll support customers through their warranty claims journey - from first contact to resolution. You'll manage claims endtoend, ensuring outcomes are fair, accurate and compliant, while providing clear, friendly and reassuring service throughout. You'll take ownership of your workload while working as part of a supportive, collaborative team that shares knowledge and celebrates success together.

What You'll Do

Guide customers through their claims with empathy, clarity and professionalism
Handle inbound and outbound calls and resolve queries efficiently
Manage claims from start to finish, including arranging repairs and settlements
Maintain accurate and compliant records
Work closely with colleagues to meet shared goals
Suggest improvements to enhance the customer experience

For further details about the role, please refer to the More Information button, or via :https://jobdescriptions.castelangroup.com/

What We're Looking For

Clear and confident communication skills
Strong attention to detail and logical problemsolving ability
Good organisation and timemanagement
Resilience, flexibility and a willingness to learn
Comfortable using Microsoft Office with accurate dataentry skills

We welcome applications from people in retail, hospitality, administration, contact centres - or anyone with transferable skills and the right attitude. Full training is provided.

What's In It for You?

Alongside salary and pension, you'll enjoy:

24/7 GP access for you and your household
Discounts on cinema tickets, major retailers and national brands
Career development and progression opportunities
Employee of the Month awards and celebratory events
Onsite Mental Health First Aid support
Staff socials, wellbeing initiatives and charity fundraising
Free onsite parking (locationdependent) and excellent transport links
Employee Assistance Programme for counselling, financial, and legal support

Want to Know More?

Further details of the role are available in the Job Descriptions section via the More Information button, or at:https://jobdescriptions.castelangroup.com/

Starting salary: £26,250.00

How to Apply

If you're passionate about delivering great customer service and keen to grow your skills, we'd love to hear from you.

Please send your CV and cover letter by 19th June 2026.

Applications may close early if interest is high.

Please note: We are unable to provide visa sponsorship for this role.

Recruitment agencies should contact [email protected] - we work with a selected PSL only.

Quick apply

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claims handler jobs in dodington, som

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