Customer experience verifications Work, Jobs in Dodington, Som (with Salaries)

Customer Service Agent
Equiniti —Cardiff
- Full-time
- Remote
- Customer service
- Financial services
- Annual leave
- Work from home
Progress Co-ordinator
Bilfinger SE —Bridgwater
- Microsoft Excel
- Oracle
- Engineering
9d
Customer Enablement Specialist
LexisNexis Risk Solutions —Cardiff
- Full-time
- Organisational skills
- APIs
- Communication skills
- Employee assistance programme
- Employee discount
Operations Associate
Gopuff —Cardiff
- Part-time
- Google Suite
- Restaurant experience
- Annual leave
Quick apply
Senior Service Desk Analyst
SmartSearch —Cardiff
- Full-time
- Hybrid work
- Customer service
- Computer networking
- IT
- Employee assistance programme
Quick apply
9d
Business Development Executive
SmartSearch —Cardiff
- Full-time
- Sales
- Communication skills
- Employee assistance programme
Quick apply
7d
Standby Operations Administrator
Equiniti —Cardiff
- Full-time
- Financial services
- Communication skills
- Annual leave
- Employee discount
Developer
SmartSearch —Cardiff
- Full-time
- Hybrid work
- AI
- Communication skills
- Employee assistance programme
Quick apply
7d
Business Development Manager
LexisNexis Risk Solutions —Cardiff
- Full-time
- Sales
- Communication skills
- Negotiation
- Employee assistance programme
- Employee discount
Business Development Manager
RELX —Cardiff
- Full-time
- Sales
- Communication skills
- Negotiation
- Employee assistance programme
- Employee discount
Part time Cleaning Supervisor
Equans —Cardiff
- £12,194 a year
- Part-time
- Supervising experience
- Annual leave
- Employee assistance programme
Fire & Security Engineer
Securitas Technology UK —Cardiff
- Full-time
- Sales
- Customer service
- Driving
- Employee discount
Quick apply
Instrumentation and Control Commissioning Engineer
Framatome —Bridgwater
- Full-time
- English
- Master's degree
- Travel
- Annual leave
- Employee assistance programme
Quick apply

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Customer Service Agent

Equiniti -
Cardiff

Apply Now

Job details

Full-time

Benefits

Annual leave
Company pension
Work from home
Employee discount
Paid volunteer time
Referral programme

Qualifications

Customer service
Financial services

Full job description

Management Level

Lenvi is one of the UK’s leading providers of loan management platforms for the financial services sector. Our technology and expertise help lenders solve complex challenges, from attracting and retaining customers to managing risk and improving efficiency. We are redefining the future of lending through innovative technology, deep industry expertise, and customer centric solutions.

About the Role

Based right in the heart of Cardiff, you’ll be part of a friendly, customer-focused team helping people through key moments in their property ownership journey. Think of yourself as their go-to expert, someone who listens, solves problems, and makes things simple.

From answering questions about loans to guiding customers through important updates, you’ll be at the centre of it all.

What your working week looks like

We believe in balance! Here’s how your week will look:

Office days: Tuesday, Wednesday, Thursday
Work from home: Monday & Friday

Shift patterns:

Monday–Friday: 8am–8pm (rotational shifts)
Saturday: 9am–1pm
Sundays & Bank Holidays: closed

What You’ll Be Doing

No two days are the same—here’s a glimpse of your role:

Chat with customers via phone and email, answering queries about loans, payments, and account updates
Help with settlement quotes, correspondence, and personal detail amendments
Deliver fair, clear, and compliant solutions every time
Spot ways to improve processes and share your ideas
Stay on top of quality standards and performance goals
Work within guidelines while always putting the customer first

What We’re Looking For

We’re after someone who brings energy, empathy, and a can-do attitude:

Experience in customer service (financial services is a bonus!)
Confident communicator—whether on the phone or in writing
Quick learner who can grasp detailed information fast
Natural problem-solver with a customer-first mindset
Able to juggle priorities in a busy environment
Positive, proactive, and self-motivated

Why You’ll Love It Here

A supportive team that celebrates wins together
A role where you can make a real difference to customers’ lives
Opportunity to grow, learn, and develop your career
Flexibility to balance office collaboration with home comfort

When you join Lenvi, you’ll benefit from:

29 days’ annual leave plus bank holidays, with the option to buy more.
Up to 10% pension matching to help you save for the future.
A flexible benefits allowance you can use on extras such as tech, travel insurance, private medical cover, additional life assurance, holiday purchase, and employee discounts and cashback.
Access to a health and wellbeing platform with counselling, legal advice and wellbeing support.
Two paid volunteering days each year.
Learning and development opportunities to support your growth.
A Value Bonus scheme recognising colleagues who go above and beyond.
Discretionary bonus opportunities.
An employee referral scheme.

Ready to take the next step?
If you love helping people and thrive in a fast-paced environment, we’d love to hear from you. Apply now and start your journey with us!

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks.

Apply Now

Refine Your Search

customer experience verifications jobs in dodington, som

Customer Service Agent

Progress Co-ordinator

Customer Enablement Specialist

Operations Associate

Senior Service Desk Analyst

Business Development Executive

Standby Operations Administrator

Developer

Business Development Manager

Business Development Manager

Part time Cleaning Supervisor

Fire & Security Engineer

Instrumentation and Control Commissioning Engineer

Other jobs to consider

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