Head coach Work, Jobs in Doncaster, Syk (with Salaries)

Head of Customer Experience
Yorkshire Dental Suite —Leeds
- £50,000 - £65,000 a year
- Full-time
- Hospitality
- Management
- Customer service
Quick apply
2d
Head of Operations
GXO Logistics —Doncaster
- Up to £65,000 a year
- Monday to Friday
- Annual leave
- Employee assistance programme
4d
Operations Systems Lead
Butternut Box —Doncaster
- Full-time
- Free parking
- Employee discount
Quick apply
Education Centre Manager
Explore Learning —Leeds
- £31,250 - £33,750 a year
- Full-time
- English
- In-person
- Leadership
- Employee discount
- Referral programme
Assistant Coach
Savage Martial Arts - Sheffield —Sheffield
- From £15 an hour
- Part-time
- Driving
- Travel
- Mentoring
- Store discount
- Employee discount
Quick apply
3h
Senior Technical Trainer
Daimler Truck AG —Barnsley
- Full-time
- Computer networking
8d
Head of Operations
PHSGroup —Cudworth
- ERP systems
- IT
- Leadership
- Free parking
- Employee discount
Assistant Manager
KFC Doncaster - Thorne Road —Doncaster
- £32,000 - £35,000 a year
- Full-time
- Restaurant
- Employee discount
Team Leader
KFC Doncaster - Thorne Road —Doncaster
- Up to £14 an hour
- Full-time
- Restaurant
- Employee discount
3d
Instructor
Savage Martial Arts - Sheffield —Sheffield
- From £15 an hour
- Part-time
- First Aid Certification
- Driving
- Travel
- Store discount
- Employee discount
Quick apply
3d
Team Leader ( Part Time / Full Time )
KFC Doncaster - York Road —Doncaster
- Up to £13.20 an hour
- Full-time
- Restaurant
- Employee discount
Team Leader
KFC —Doncaster
- Up to £13.20 an hour
- Full-time
- Restaurant
- Employee assistance programme
- Employee discount
Management Trainee
Schuh —Leeds
- Full-time
- Management
- Customer service
- Supervising experience
- Relocation assistance
- Employee assistance programme
5d
Health & Safety Officer
HesleyGroup —Doncaster
- £16.98 an hour
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
3d
Team Leader
KFC - Omega Boulevard —Thorne
- Up to £14 an hour
- Full-time
- Restaurant
- Employee discount
1d
Mobile Head Housekeeper
Hotelcare —Sheffield
- £30,000 - £38,000 a year
- Weekend availability
- Hospitality
- Hotel
- Travel
Quick apply
Gymnastics Coach
Places for People —Maltby
- £2,807.28 a month
- IT
- Teaching
- Employee discount
11d
Club Head Coach - Rotherham
Nile Wilson Gymnastics —Rotherham
- £16 an hour
- Full-time
- Customer service
- Administrative experience
- Preschool
Assistant Manager
KFC Sheffield - West Street —Sheffield
- £32,000 - £35,000 a year
- Full-time
- Restaurant
- Employee discount
Team Leader
KFC Sheffield - Penistone Road —Hillsborough
- £12.80 an hour
- Full-time
- Restaurant
- Employee discount

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head coach jobs near doncaster, syk

Head of Customer Experience

Yorkshire Dental Suite -
Leeds

Quick apply

Job details

Full-time
£50,000 - £65,000 a year
2 days ago

Qualifications

Hospitality
Management
Customer service
Analysis skills
Leadership
Communication skills

Full job description

Head of Customer Experience

Company: YDS Group (Yorkshire Dental Suite & Smile White)

Location: Leeds- Full time office based

Salary: £50,000 – £65,000 depending on experience, plus performance bonus

About us

YDS Group is the parent company behind two growing dental and aesthetics brands: Yorkshire Dental Suite and Smile White. Both are built on a simple belief - that the experience our patients and customers have with us should feel exceptional from the very first contact to long after their treatment. As we grow, we're looking for someone to own that experience entirely: to set the standard, measure it, and raise it across both brands.

This is a high-visibility role reporting directly to our CEO. You'll be the person responsible for making sure every interaction with YDS Group feels like the kind of service people remember and recommend.

The role

We're looking for a Head of Customer Experience to take complete ownership of the customer service offering across Yorkshire Dental Suite and Smile White. You'll define what outstanding service looks like for us, put the measurement in place to know how we're doing, and lead the work to keep improving it as we scale.

We'd particularly love to hear from people with a background in luxury hospitality - those who understand instinctively what world-class, high-touch service feels like and know how to build it into the fabric of how a business operates.

Key responsibilities

Own the end-to-end customer and patient experience across both brands, from first enquiry through to aftercare.
Define the service standards and culture that set YDS Group apart, and embed them across teams and sites.
Establish clear measurement - satisfaction scores, feedback, reviews, complaints, retention and other key indicators - so we always know how we're performing.
Use those insights to drive continuous improvement, turning feedback into tangible changes that customers feel.
Lead, coach and inspire front-of-house and patient-facing teams to deliver consistently exceptional service.
Design and roll out training, processes and tools that raise the bar and keep it raised as we open new sites and grow.
Handle escalated or sensitive situations with care, protecting both the customer relationship and the brand.
Work closely with the CEO and wider leadership to align the customer experience with the group's growth ambitions.
Champion the voice of the customer at a leadership level, making sure their perspective shapes decisions across the business.

What we're looking for

Essential

A proven track record of delivering and improving outstanding customer service, ideally in a premium, high-touch environment.
Experience setting service standards and building a service-led culture across a team or organisation.
Strong analytical ability - comfortable defining metrics, reading the data, and acting on what it tells you.
A natural leader who can motivate teams and raise standards through coaching rather than just instruction.
Excellent communication and relationship skills, and the confidence to operate at leadership level.
A genuine passion for service excellence and an eye for the details that make an experience feel special.

Desirable

A background in luxury hospitality (premium hotels, fine dining, private members' clubs, luxury retail or similar).
Experience working across multiple sites, brands or locations.
Experience in dental, healthcare, aesthetics or another regulated, patient/client-facing setting.
Familiarity with CRM, feedback and review platforms.

What we offer

A salary of £50,000 – £65,000 depending on experience, plus a performance-related bonus.
A rare opportunity to own and shape the customer experience for two growing brands, reporting directly to the CEO.
Real autonomy and influence - this is a role with a seat at the table and visible impact on the group's growth.

How to apply

YDS Group is an equal opportunities employer. We welcome applications from all backgrounds.

Pay: £50,000.00-£65,000.00 per year

Ability to commute/relocate:

Leeds LS11 8JT: reliably commute or plan to relocate before starting work (required)

Experience:

Management: 3 years (required)

Work authorisation:

United Kingdom (required)

Location:

Leeds LS11 8JT (required)

Work Location: In person

Quick apply

Refine Your Search

head coach jobs in doncaster, syk

Head of Customer Experience

Head of Operations

Operations Systems Lead

Education Centre Manager

Assistant Coach

Senior Technical Trainer

Head of Operations

Assistant Manager

Team Leader

Instructor

Team Leader ( Part Time / Full Time )

Team Leader

Management Trainee

Health & Safety Officer

Team Leader

Mobile Head Housekeeper

Gymnastics Coach

Club Head Coach - Rotherham

Assistant Manager

Team Leader

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