Customer liaison officer Work, Jobs in Doncaster (with Salaries)

Customer Liaison Officer
Fortem Solutions Ltd —Sheffield
- Full-time
- Negotiation
- Annual leave
- Sick pay
4d
Tenant Liaison Officer
Innercity Roofing (Yorkshire) Ltd —Garforth
- £35,000 - £40,000 a year
- Full-time
- Computer literacy
- Data entry
- In-person
Quick apply
11d
Purchasing & Stock Controller, Compliance Officer
Jepson & Co Ltd —Sheffield
- £34,000 a year
- Full-time
- Microsoft Powerpoint
- ERP systems
- Bachelor's degree
- Free parking
- Health & wellbeing programme
Quick apply
14d
EBPR Operational Liaison Officer
Yorkshire Water —Leeds
- £44,271 - £52,084 a year
- Full-time
- Hybrid work
- In-person
- Annual leave
7d
Faculty Employability and Placement Officer
University of Sheffield —Sheffield
- £27,319 - £31,236 a year
- Full-time
- Hybrid work
- University
- Recruiting
- School
- Annual leave
- Employee discount
1d
Customer Service Adviser (Housing - telephone based)
Connect Housing Association Ltd. —Dewsbury
- £15,123 - £30,660 a year
- Part-time
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
8d
Insurance & Travel Administrator
University of Sheffield —Sheffield
- £25,249 - £28,778 a year
- Full-time
- Hybrid work
- Customer service
- Travel
- School
- Annual leave
- Employee discount
2d
Service Director - Law, Democratic and Member Service (Monitoring Officer)
Barnsley Metropolitan Borough Council —Barnsley
- £111,254 a year
- Organisational skills
- Leadership
- Annual leave
- Employee discount
10d

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customer liaison officer jobs near doncaster

Customer Liaison Officer

Fortem Solutions Ltd -
Sheffield

Apply Now

Job details

Full-time
4 days ago

Benefits

Cycle to work scheme
Annual leave
Discounted gym membership
Private medical insurance
Car scheme
Sick pay

Qualifications

Driving Licence
Stakeholder liaison
Microsoft Office Suite
Tenant engagement
Customer interaction
Negotiation

Full job description

The Role
Due to our continued success here at Fortem, we are excited to announce an opportunity for an experienced Customer Liaison Officer to become a pivotal part of our Northern operations. Based in Sheffield you will also be travelling to Doncaster, Leeds, Northumberland, Scarbrough, North Yorkshire, Liverpool This is a Permanent role and the core working hours are Monday to Friday 8am-4:30pm.
The Customer
Fortem are working in Partnership with Sanctuary Yorkshire Housing delivering social housing refurbishment programmes.
Duties ans Resposibilities
Customer Liaison Officer duties and responsibilities include: • Proactively follow up on no-access properties to arrange retrofit survey appointments. • Lead resident and community engagement initiatives, building strong relationships with local communities. • Deliver clear and effective communications to customers and residents about the nature and scope of works. • Act as the main point of contact for residents, addressing enquiries and concerns professionally and empathetically. • Coordinate access arrangements to ensure works are delivered smoothly and on schedule. • Resolve access-related or resident issues promptly, escalating where necessary to ensure timely solutions. • Maintain accurate records of communications, access arrangements, and issue resolutions for project documentation.
What You Will Need
The Customer Liaison Officer will meet the following criteria: Essential criteria: • Previous experience of working in a similar role • Ability to deal with sensitive situations • Resilience and strong negotiation skills • Proficiency in Microsoft Office • Full Driving Licence Desirable criteria: • Experience of working within the Social Housing sector
Benefits
Permanent Customer Liaison Officer benefits: • Competitive salary based on experience with profit related bonus • Motor Expenditure Allowance (£4,000) or company car • Option to opt into salary sacrifice car lease • 25 days annual leave + bank holidays + your birthday off (34 days total) • Sick pay • 26 weeks full pay maternity leave • Annual pay reviews • 8 weeks full pay paternity leave • Discounted gym memberships at national and local gyms • Up to £3,000 colleague referral fee • Vast directory of training on bespoke in-house Learning Management System • Private healthcare and dental care • Cycle to work scheme • Retail and mobile phone provider discounts
Who We Are
Fortem are Social Housing property experts. It is our sole focus, and the only sector we have worked in since inception in 2002. We successfully deliver works across three workstreams – Repairs & Maintenance, Capital Works and Retrofit. Our mission is to raise the bar in Social Housing and help our clients provide safe, warm and decent homes for people to live in - because Every Home Matters. We are a Willmott Dixon Group Company. As such, we benefit from the credibility and recognition associated with a large and long-established brand – whilst as a standalone business within the Group, we maintain the flexibility to adapt our services to meet the unique challenges of the social housing marketplace. Our success is due to our people. They are passionate, committed and care about what we deliver for our clients and partners and residents. We take pride in developing our employees and supporting them to achieve their potential. For us, a sustainable future is about ensuring we continue to develop our people for our future needs and recruiting the right talent. Our culture, built around Courage, Care and Respect, ensures that we always deliver not only the job done but, most importantly, the job done in the right way. We are Investors in People - Gold, we believe in equality, diversity and respect for all and encourage applications from all sectors of the community. Please apply with your updated CV or contact us at the Recruitment team, should you require support completing your application please do contact the Recruitment team. Note for Recruitment Agencies: We have an agreed PSL, we do not accept speculative CV’s from agencies. If speculative CVs are sent, no fee will be applicable.
Job Reference: FOR04942

Apply Now

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customer liaison officer jobs in doncaster

Customer Liaison Officer

Tenant Liaison Officer

Purchasing & Stock Controller, Compliance Officer

EBPR Operational Liaison Officer

Faculty Employability and Placement Officer

Customer Service Adviser (Housing - telephone based)

Insurance & Travel Administrator

Service Director - Law, Democratic and Member Service (Monitoring Officer)

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