first bus Work, Jobs in doncaster (with Salaries)

Performance Supervisor
First Bus —Sheffield
- Full-time
- Analysis skills
- Communication skills
- Employee assistance programme
- Employee discount

Check out these similar jobs

Based on your search for first bus jobs.

Factory Manager
Chesterfield Poultry Ltd —Doncaster
This role involves managing production teams, optimising workflows, maintaining quality standards, and driving continuous improvement initiatives to achieve…
From £65,000 a year
Quick apply
1d
Supervisor
Kingstown Works Ltd —Kingston upon Hull
To respond verbally, in writing and or face-to-face, requests for information from customers, clients, utility providers, and other internal departments.
£41,475 a year
Quick apply
3d

I want to receive the latest job alerts for first bus in doncaster

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

first bus jobs near doncaster

Character Performer jobs in Chessington

Mascot Performer jobs in England

Costume Performer jobs in London

Event Performer jobs in Liverpool

Bar Performer jobs in London

Performance Supervisor

First Bus -
Sheffield

Apply Now

Job details

Permanent | Full-time

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Employee discount

Qualifications

Analysis skills
Communication skills

Full job description

About First Bus:

Are you ready to advance your career with one of the UK's leading bus operators? Join a forward-thinking company that embraces cutting-edge bus technology, from innovative mobile apps to environmentally friendly vehicles. We are passionate about delivering passenger journeys that are sustainable, comfortable, and efficient. We are at the forefront of innovation in the industry, connecting communities and shaping the future of public transport.

We are currently looking for a Performance Supervisor to join our Sheffield depot on a full time permanent basis.

Key Responsibilities

Forward planning on-the-day service requirements through to end-of-day and future days, including covering on the day absence
Monitor and proactively manage service punctuality and reliability, through the use of systems highlighted in the systems matrices, including live management of services to ensure continuous improvement of service performance.
Provide support to drivers, giving information and direction in a timely manner Create alternative disruption plans; liaising with and providing information to all relevant colleagues, ensuring the business is informed of planned and non-planned major events effecting operations
Ensure accurate capture and recording of drivers’ hours, duties and attendance in the DAS GUI system
Maintain accurate records for all aspects of operational standards and performance
Live input of lost/additional mileage when dealing with unexpected events (eg breakdowns)
Analyse and manage information and systems, to proactively to ensure continuous improvement of service performance
Ensure drivers are allocated the correct vehicle and leave the depot on time
Deal with telephone queries and support the satisfactory resolution of customer queries
Ensure a comprehensive hand-over and coordination across shifts
Manage the collection of cash from depots in line with company procedures
Ensure processes are in place to identify system and vehicle equipment faults, work closely with appropriate individuals including business system providers to rectify issues within agreed and defined timeframes
Live input of lost/additional mileage when dealing with unexpected events (eg breakdowns) Ensure depot equipment is logged and maintained and that sufficient levels of stock are available, including: ticket machines, driver equipment, cash machines, and ticket rolls etc.
Carry out investigations of incidents and prepare reports detailing findings and recommendations
Work alongside depot operational and engineering team members, fostering excellent working relationships to effectively manage all aspects of on time performance, including vehicle allocation, breakdowns and changeovers and relationships between drivers and Supervisors to ensure a consistent customer experience
Ensure an effective working relationship with recognised trade union representatives and officials
Other duties commensurate with the role as may be deemed appropriate by the line manager

Skills/Experience

Proven experience in transport operations or a similar performance-focused role.
Strong analytical skills with experience in data interpretation for performance improvement.
Effective communication skills for engaging front-line teams and fostering teamwork.
Ability to stay calm and effective under pressure, with a proactive approach to problem-solving.
Customer Focused: Dedicated to delivering consistent service quality.
Team Collaboration: Able to build rapport with drivers, operations, and engineering teams, creating a unified approach to service excellence.
Adaptability and Resilience: Ability to manage dynamic environments and maintain performance standards.
Leadership in Safety: Commitment to promoting safe practices, with a positive attitude towards health, safety, and the environment.

Rewards

Your health is important to us which is why we offer Simply Health & Smart Health for you and your dependents at no cost to you! This offering includes cash back benefits across optical & dental as well as virtual GP appointments, mental health support and nutrition and fitness advise. Our EAP provision offers 24hr, 365 days a year mental health support

We are also committed to your financial wellbeing, and we offer a platform with many discounts on high street brands and supermarkets etc
Working at First you also receive discounted train travel for you and your family after 6 months service as well as a free bus pass
Cycle to work scheme
25 days' holiday + bank holidays
Pension scheme and chance to buy discounted First Group shares
Enhanced maternity / paternity pay
Flexible working

Equal Opportunities

Public transport serves everyone, whatever their differences. At First Bus, we want to be an employer open to you, no matter what your differences are. We aspire to be an inclusive organisation because diverse backgrounds, thinking and experiences bring so many benefits to our customers, communities, and people. We welcome applications from all.

Apply Now

Refine Your Search

first bus jobs in doncaster

Performance Supervisor

Check out these similar jobs

I want to receive the latest job alerts for first bus in doncaster

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected