Senior data Work, Jobs in Doncaster (with Salaries)

Senior Service Desk Agent
Network Rail —Doncaster
- £35,000 - £38,500 a year
- Full-time
- Hybrid work
- Customer service
- IT
- Communication skills
- Free parking
- Annual leave
1d
Senior Data Engineer
Close Brothers —Doncaster
- Full-time
- Hybrid work
- Organisational skills
- Agile
- Financial services
5d
Incident Analyst
Network Rail —Doncaster
- £34,000 - £38,000 a year
- Full-time
- Hybrid work
- IT
- Communication skills
- Free parking
- Annual leave
4d
Head of Landside & Customer Experience
Doncaster City Council —Sheffield
- £72,379 - £78,160 a year
- Full-time
- Analysis skills
- Driving
- IT
- Relocation assistance
- Annual leave
5d
Lead Online Manager - South Yorkshire
Sainsbury's —Doncaster
- From £36,250 a year
- Management
- Leadership
- Employee discount
12d
Associate Director (Examinations)
Doncaster College —Doncaster
- £44,050 - £48,126 a year
- Full-time
- Analysis skills
- Communication skills
- Annual leave
9h
Senior BI Developer
BW Legal —Leeds
- From £46,000 a year
- Overtime
- SQL
- Continuous improvement
- Python
- Free parking
- Annual leave
Quick apply
Data Protection Officer
Card Factory —Wakefield
- From £55,000 a year
- Management
- Work from home
Senior Data Warehouse Developer
Sheffield Health Partnership University NHS Foundation Trust —Sheffield
- £47,810 - £54,710 a year
- Full-time
- Hybrid work
- Azure
- SQL
- Travel
4d
Digital Information Manager
Equans —Wath upon Dearne
- Full-time
- Microsoft Office
- Mentoring
- Organisational skills
- Annual leave
- Employee assistance programme
2h
Senior Analytics Manager – Finance & Operations (Data Business Partner)
Tes Global —Sheffield
- £50,000 - £80,000 a year
- Full-time
- Management
- SQL
- Analysis skills
- Annual leave
- Employee assistance programme
Quick apply
Senior Business Information Analyst
Sheffield City Council —Sheffield
- £47,181 - £51,356 a year
- Analysis skills
- Travel
- Communication skills
Associate Business Analyst
EtioGlobal —Sheffield
- £500 a day
- Analysis skills
- No degree
- Agile
Agile Delivery Manager
Tes Global —Sheffield
- £85,000 - £95,000 a year
- Full-time
- DevOps
- Analysis skills
- Continuous improvement
- Annual leave
- Employee assistance programme
Quick apply
Senior Business Analyst (HR)
Greencore Group —Worksop
- Full-time
- Bachelor's degree
- Human resources
- IT
- Employee discount
- Life insurance
12d
Service Manager Soft Facilities Management
Rotherham Metropolitan Borough Council —Rotherham
- £58,165 - £62,094 a year
- Full-time
- School
12d
Senior Warehouse Operations Manager
Belleview Compound Logistics Group —Sheffield
- £4,900 - £6,500 a month
- Full-time
- Continuous improvement
- Warehouse experience
- In-person
Quick apply
4d
Senior Product Manager
Tes Global —Sheffield
- £75,000 - £95,000 a year
- Full-time
- Analysis skills
- Product management
- Agile
- Annual leave
- Employee assistance programme
Quick apply
6d
Senior Marketing Manager
DFS —Adwick le Street
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
4d
Vice Principal - Student Recruitment & Marketing
Doncaster College —Doncaster
- £77,151 - £86,823 a year
- Full-time
- University
- Communication skills
- Marketing
- Annual leave
- Employee discount
9h

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senior data jobs near doncaster

Senior Service Desk Agent

Network Rail -
Doncaster

Apply Now

Job details

Permanent | Full-time
£35,000 - £38,500 a year
1 day ago

Benefits

Free parking
Annual leave
Company pension
Employee discount
Paid volunteer time

Qualifications

Customer service
GCSE
ITIL
Telecommunication
IT
Problem management
Communication skills

Full job description

Who We Are

About Network Rail...

Join Network Rail - Where People and Connections Matter

At Network Rail, we're dedicated to keeping passengers and freight moving safely and efficiently across the country. When you join us, you're not just part of a team - you're part of something that matters to millions. We believe that our people are at the heart of what we do, and every role plays a vital part in building a better, more connected railway. Click here to learn more.

We're committed to creating a diverse, inclusive workplace that reflects the communities we serve. To discover more about our ED&I commitments click here. We value flexibility and understand the importance of a healthy work-life balance. As a Disability Confident Leader, we'll do everything we can to accommodate any needs throughout the recruitment process. You can visit Evenbreaks Career Hive for advice on accessibility support.

If you're ready to make a real difference, we'd love to hear from you!

Some of our great benefits:

We offer generous maternity, paternity, and adoption leave to support our employees during significant life moments
Flexible/hybrid working arrangements considered
Generous annual leave up to 28 days plus statutory days (role dependant), with the option to buy/sell days
Discounts at selected stations with your Network Rail pass
Defined benefit pension scheme
75% off leisure train tickets for you and your dependents (subject to T&Cs)
Interest-free travel loan for train and car park season tickets
Volunteer leave to make a positive impact

Plus more....

Vacancy Details

Duration: Permanent

Location: Doncaster Carolina Court

Band & Salary: Band 5, £35,000 - £38,500

About the role

The railway has seen nearly 200 years of technology and innovation that has transformed how we provide services to passengers and freight customers.

Technology is continuing to transform the railway industry. Imagine an exciting environment where Digital, Data, and Technology (DDaT) are not just buzzwords but the driving force behind every operation, every decision, and every solution.

As part of the DDaT directorate, you have a unique opportunity to enable our customers and industry partner with modern and transformative technology. From the day-to-day IT operations that keeps a national railway running, to the extensive delivery programmes that our helping to reshape the railway - we are at the forefront of all of it. We operate with a talented and passionate workforce, fostering empowered individuals and teams who understand that technology is not just a tool - it's the catalyst for progress, especially in an ever-demanding industry where change is a constant.

Key Accountabilities

Partner with internal stakeholders (e.g. Customer Service and Product Management) to deliver insights and analysis on product and service performance trends.

Design, implement, and continuously improve Service Desk processes, procedures, and services.

Lead the day-to-day management and development of Service Desk Agents, ensuring a consistently high-quality user experience.

Oversee the end-to-end incident, fault, and service request lifecycle, driving timely resolution and service restoration.

Manage the accurate capture, analysis, and validation of data within ticketing systems, ensuring high-quality records and reporting.

Review escalated incidents, requests, and service issues, recommending solutions and continuous improvements in line with ITIL processes (Incident, Problem Management, and Order to Charge).

Act as the primary point of communication for internal customers, resolver teams, and senior stakeholders to enhance service delivery and user satisfaction.

Monitor workload across the Service Desk, supporting prioritisation to ensure efficient service restoration and delivery.

Produce and analyse regular performance reports, identifying trends and opportunities for continuous service improvement.

Your experience and skills

Who are we looking for?

Essential

Educated to GCSE / O level ( Math, English , IT)
Experience working within a service desk environment
Good working knowledge of MS products and other IT software
Excellent communication skills, both written and oral
Outstanding customer service skills
Ability to work under pressure and remain calm
Good documentation skills
Excellent prioritisation skills
Stake holder management
Travel across the rail community is required
Ability to motivate others to increase performance levels
Knowledge and experience of eTOM or iTIL

Desirable

Previous experience in a railway environment
Previous experience in a telecoms environment

Additional Information...

Contact: [email protected] If you have any questions or reasonable adjustments.

Key Information

Vacancy Details

Number of Positions:

Contract Type:

Permanent

Hours:

Full Time

Salary:

£35,000 - £38,500

Location:

Doncaster Carolina Court, Doncaster

Geographical Area:

North East England

Closing Date:

06-JUL-2026

Job Category:

Digital Data and Technology

Function:

Route Services

Asset:

DDaT Telecoms Operations

Organisation:

TA Network Operations (Telecoms) (570660) G1

Location Map

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senior data jobs in doncaster

Senior Service Desk Agent

Senior Data Engineer

Incident Analyst

Head of Landside & Customer Experience

Lead Online Manager - South Yorkshire

Associate Director (Examinations)

Senior BI Developer

Data Protection Officer

Senior Data Warehouse Developer

Digital Information Manager

Senior Analytics Manager – Finance & Operations (Data Business Partner)

Senior Business Information Analyst

Associate Business Analyst

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Senior Business Analyst (HR)

Service Manager Soft Facilities Management

Senior Warehouse Operations Manager

Senior Product Manager

Senior Marketing Manager

Vice Principal - Student Recruitment & Marketing

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