Service desk manager Work, Jobs in Doncaster (with Salaries)

IT Service Desk Analyst
Stoneacre —Doncaster
- £25,000 - £30,000 a year
- Full-time
- IT
- Communication skills
Quick apply
12d
Desktop Support Analyst
Brightwell —Chesterfield
- Azure
- Customer service
- Windows
- Free parking
- Employee assistance programme
14d
IT Support Technician
University of Sheffield —Sheffield
- £27,319 - £33,951 a year
- Full-time
- Hybrid work
- Customer service
- Windows
- Scripting
- Annual leave
- Employee discount
1d
2nd Line Manager
Babble Cloud —Wakefield
- Full-time
- Annual leave
- Sick pay
Quick apply
IT Manager
Sigma Retail Group —Castleford
- Hybrid work
- Computer Science
- Bachelor's degree
- Continuous improvement
- Employee assistance programme
- Employee discount
Quick apply
9h
Maximo Operations Technician - UK & EMEA
Naviam —Leeds
- Azure
- Oracle
- English
Quick apply
Senior Software Engineer
Minster Law —Wakefield
- £55,000 - £65,000 a year
- Azure
- SQL
- JavaScript

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Service Delivery Manager
Link Integrated Security Solutions Limited —Mansfield
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IT Service Desk Analyst

Stoneacre -
Doncaster

Quick apply

Job details

Full-time
£25,000 - £30,000 a year
12 days ago

Qualifications

IT
Communication skills

Full job description

Stoneacre is one of the UK’s largest, most successful, and fastest-growing motor groups, with over 60 locations nationwide. We represent more than 30 of the world’s leading manufacturers and employ over 3,000 people.

Due to continued success, Stoneacre is expanding rapidly, creating exciting new opportunities across the business. We are currently recruiting a highly motivated individual to join our IT team as a Service Desk Analyst.

Reporting to the IT Service Delivery Manager, you will join a team responsible for supporting and maintaining the company’s IT systems, as well as providing efficient support to all business users.

The IT team handles a wide range of queries, from basic user administration, password resets, and help requests, to manufacturer-driven IT projects. As an IT Service Desk Analyst, you will play a key role in providing first-line support, resolving IT issues, and preparing equipment for use across the group.

This is an excellent opportunity to develop your technical skills and progress your career within the IT team. You will be joining at an exciting time, with the opportunity to contribute to the ongoing improvement of IT systems and practices across the business.

Duties / Responsibilities

Maintain control of IT equipment stock
Image and build desktops/laptops ready for use
Prepare and dispatch equipment to sites as required
Log and manage support tickets in line with IT support processes
Provide customer-focused technical support (deskside, phone, and remote)
Diagnose and resolve first-line IT issues efficiently
Escalate complex issues to appropriate team members
Support users by providing training and guidance on IT systems
Assist with basic administration of telephony systems
Manage user accounts across various systems

We Offer

Competitive salary
Working hours: Monday to Friday, 8:30am – 5:30pm (flexibility required)
22 days holiday plus bank holidays

Person Specification / Experience Required

Strong communication skills, with the ability to engage with staff at all levels and franchise partners
Ability to explain technical concepts clearly to non-technical users
Logical and analytical approach to problem-solving
Ability to prioritise workload and deliver timely solutions
Capable of working independently and taking ownership of issues
Self-motivated team player, resourceful and keen to learn and share knowledge
Flexible, organised, and able to manage multiple priorities

“Stoneacre Motor Group are an Equal Opportunity employer committed to diversity in the workplace. We pride ourselves on creating an inclusive work environment where our employees can thrive by being themselves.

The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.

Quick apply

Refine Your Search

service desk manager jobs in doncaster

IT Service Desk Analyst

Desktop Support Analyst

IT Support Technician

2nd Line Manager

IT Manager

Maximo Operations Technician - UK & EMEA

Senior Software Engineer

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