Service engineer Work, Jobs in Dorchester, Dor (with Salaries)

1st Line Helpdesk Engineer
Newburgh Networks Limited —Dorchester
- £27,000 - £32,000 a year
- Full-time
- Hybrid work
- Windows
- Computer networking
- IT
Quick apply
Security Alarm Service / Installation Engineer or Trainee
South Coast Alarms Ltd —Weymouth
- £35,000 - £40,000 a year
- Full-time
- Customer service
- English
- Driving
Quick apply
1d
Maintenance Technician
Casterbridge Manor —Dorchester
- £29,120 - £31,200 a year
- Full-time
- Carpentry
- Customer service
- Maintenance
Quick apply
7d
Field Service Engineer
Haier Europe —Yeovil
- £35,124 - £39,807 a year
- Overtime
- Customer service
- Communication skills
- Employee discount
Operations Coordinator
Glow Green Ltd —Bournemouth
- Up to £35,000 a year
- Overtime
- Customer service
- In-person
- Communication skills
- Annual leave
- Referral programme
Quick apply
9d
PAT Testing Engineer Weymouth
JR PAT Testing —Weymouth
- Part-time
- Travel
- Flexible schedule
Maintenance Engineer
Portland Bunkers UK —Portland
- £45,000 a year
- 8 hour shift
- Maintenance
- Forklift
- Electrical experience
- Annual leave
Quick apply
7d
Field Service Engineer
Scientific Safety Alliance —Bridport
- £32,000 - £40,000 a year
- Full-time
- Military
- No experience needed
- Travel
Quick apply
Reliability Maintenance Engineering Technician / Engineering Technician / Electrical Engineer / Maintenance engineer / Service and Maintenance Engineer
Amazon UK Services Ltd. —Bournemouth
- Full-time
- English
- Mechanical knowledge
Catering Service Engineer
BJF Group —Bovington Camp
- Full-time
- Customer service
- Maintenance
- Annual leave
- Employee assistance programme
Quick apply
Mechanical Engineer
Tarmac —Portland
- Military
- Employee discount
- Sick pay
3d
Agricultural Engineer
Highwood —Dorchester
- Full-time
Service Engineer audio visual
Creative Home Cinema Ltd —Wimborne
- From £30,000 a year
- Full-time
- Hybrid work
- Hand tools
- Communication skills
Quick apply
Fleet Marine Engineer
OEG Marine LTD —Yeovil
- Travel
- Organisational skills
- Communication skills
Quick apply
Robotic CNC Machinist
Tods Technology —Portland
- £35,000 - £50,000 a year
- Full-time
- Schematics
- CAD
- Computer literacy
- Free parking
- Store discount
Quick apply
8d
Production Engineer (Assembly)
IMI Plc - Legacy Precision —Poole
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Maintenance
Repair Test Engineer
Yunex Traffic —Poole
- Overtime
- Microsoft Office
Maintenance Engineer - Mobile
United Plant Services —Dorchester
- Overtime
PAT Testing Engineer Poole
JR PAT Testing —Poole
- Part-time
- Travel
- Flexible schedule
Field Service Engineer - London
Merck KGaA —Gillingham
- Engineering
- Laboratory experience
- Communication skills
9d

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1st Line Helpdesk Engineer

Newburgh Networks Limited
Dorchester

Quick apply

Job details

Full-time
£27,000 - £32,000 a year

Benefits

Company pension
Private medical insurance

Qualifications

Driving Licence
Operating systems
MCP
Windows
Technical support
IT support
Computer networking
Mac OS
IT
Communication skills
CompTIA A+
Time management
Help desk

Full job description

Important – Please Read Before Applying

This role is not fully remote. Applicants must meet all of the following criteria to be considered:

Hold a full UK driving licence and have use of their own vehicle.
Be based in or very close to Dorset.
Be happy to travel regularly to customer sites across Dorset.

If you do not meet all of the above requirements, please do not apply.

About the Role:
We’re looking for a skilled Helpdesk Engineer to join a well-established IT support provider based in Dorset. Newburgh Networks delivers reliable IT solutions and services to a wide range of businesses and is committed to providing excellent support and practical technology solutions. With a focus on teamwork, service quality, and continuous improvement, this role offers a great opportunity for someone who wants to contribute to a forward-thinking IT service provider.

This is a hybrid role, combining remote work from home with travel to customer sites as needed. The ideal candidate will be based in Dorset, hold a full UK driving licence, and have a suitable home working environment free from distractions.

What We’re Looking For:
We’re seeking candidates who combine solid technical skills with strong organisation, commercial awareness, great time management and a proactive approach to problem-solving.

Key Responsibilities:

Be the first point of contact for client queries, providing timely and effective technical support through phone, email, and live chat.
Diagnose and resolve a variety of hardware, software, and network issues quickly and professionally.
Escalate complex technical problems to second-line support or the right team, ensuring they’re resolved promptly.
Keep clear and accurate records of client interactions, troubleshooting steps, and solutions in the ticketing system to maintain service continuity.
Support the setup, configuration, and deployment of new hardware, software, and IT systems.
Help clients understand IT best practices, tools, and system usage to reduce recurring issues and improve their experience.
Monitor system performance and take proactive steps to address potential issues before they impact service.
Collaborate with colleagues across the helpdesk and technical teams to share knowledge and deliver excellent client service.

Main Requirements:

At least 1 year of experience in an IT support or administration role, ideally within an MSP or similar environment.
Previous experience in a helpdesk or technical support role, preferably in a fast-paced IT setting.
Good understanding of both Windows and macOS operating systems.
Familiarity with common software applications and basic networking concepts.
Working knowledge of cloud technologies, especially Microsoft 365.
Strong problem-solving skills and a proactive approach to resolving issues.
Excellent communication skills, both written and verbal, with the ability to explain technical concepts clearly.
Self-motivated and able to work independently as well as part of a team.
A customer-focused mindset with a commitment to delivering high-quality support.
Industry certifications such as CompTIA A+ or Microsoft Certified Professional (MCP) are desirable but not essential.

Why Join Us?
You’ll be part of a collaborative team that values service quality and innovation. This is a great opportunity to develop your skills, work with diverse technologies and customer industries, and make a real impact in a supportive environment.

What we offer to the successful First Line Helpdesk Engineer:

Salary £27,000 - £32,000 per annum based on experience and qualifications.
Monday to Friday 0830 - 1730 (Hybrid/Onsite working)
Company Pension Scheme.
Increasing Holiday entitlement based on years of service, 20 days plus Bank Holidays then 1 additional day per year up to a max of 25 after the first two years of service.

Company benefits include:

Private Medical Insurance.
Support for industry certifications and training.
Career development and progression opportunities
Health and Safety training.
Friendly, collaborative team environment.

This is an exciting opportunity to be part of an innovative, forward-thinking organisation that values talent, fosters career progression, and empowers its team to make a real impact!

If you’re interested, we’d love to hear from you - get in touch for more details.

Quick apply

Refine Your Search

service engineer jobs in dorchester, dor

1st Line Helpdesk Engineer

Security Alarm Service / Installation Engineer or Trainee

Maintenance Technician

Field Service Engineer

Operations Coordinator

PAT Testing Engineer Weymouth

Maintenance Engineer

Field Service Engineer

Reliability Maintenance Engineering Technician / Engineering Technician / Electrical Engineer / Maintenance engineer / Service and Maintenance Engineer

Catering Service Engineer

Mechanical Engineer

Agricultural Engineer

Service Engineer audio visual

Fleet Marine Engineer

Robotic CNC Machinist

Production Engineer (Assembly)

Repair Test Engineer

Maintenance Engineer - Mobile

PAT Testing Engineer Poole

Field Service Engineer - London

I want to receive the latest job alerts for service engineer in dorchester, dor

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