Technical support occupations Work, Jobs in Dorchester, Dor (with Salaries)

1st Line Technical Support Engineer
Wide FM t/a Juice Broadband —Poole
- £25,500 - £30,000 a year
- Full-time
- Software troubleshooting
- Customer service
- In-person
- Employee discount
Quick apply
1st Line Helpdesk Engineer
Newburgh Networks Limited —Dorchester
- £27,000 - £32,000 a year
- Full-time
- Hybrid work
- Windows
- Computer networking
- IT
Quick apply
Technical Support Engineer
Bistech Group plc —Ferndown
- Full-time
- Software troubleshooting
- Customer service
- In-person
- Employee assistance programme
Quick apply
13d
Operations Coordinator
Glow Green Ltd —Bournemouth
- Up to £35,000 a year
- Overtime
- Customer service
- In-person
- Communication skills
- Annual leave
- Referral programme
Quick apply
3d
IT Specialist-Advanced Dynamic Resource Scheduler (DRS)
BCP Council —Poole
- £35,077 a year
14d
IT technician, Associate
Curtiss-Wright —Wimborne
- Full-time
- IT
1d
IT Support Engineer
Admit One —Poole
- £23,500 - £25,500 a year
- Full-time
- Spanish
- Customer service
- Analysis skills
- Free parking
- Flexitime
Quick apply
Structural Engineer
CADS —Broadstone
- £50,000 - £55,000 a year
- Full-time
- Hybrid work
- Civil engineering
- IT
- Communication skills
Quick apply

I want to receive the latest job alerts for technical support occupations in dorchester, dor

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

1st Line Technical Support Engineer

Wide FM t/a Juice Broadband
Poole

Quick apply

Job details

Full-time
£25,500 - £30,000 a year

Benefits

Company pension
Employee discount

Qualifications

Software troubleshooting
Customer service
Technical support
IT support
Communication skills
Help desk

Full job description

This role is ideal for someone who has exceptional customer service skills, a keen interest in the tech and ISP Industry and who is ready to step into a 1st line role and customer service support role working for a growing ISP based in Poole. This roles offers plenty of day-to-day variety as well as the familiar routine of repeat tasks.

Ability to work calmly under pressure, dealing with clients in a polite and efficient manner
Programme and Prepare kit - e.g. Routers and telephones
Problem solving - methodical approach
To have good diagnostic skills
To be able to take and make calls, prioritise, and action incoming support tickets, emails and calls
Ability to create and keep documents to help improve the efficiency – for example user guides, known issues and fixes, customer helpsheets
To have a good knowledge of hardware fault finding, software issue resolution, wireless technology, basic IP telephony
To be able to demonstrate good communication and interpersonal skills as required with members of the team
To have the ability to work effectively within a team and to work on own initiative
Complete postage and packaging for kit items
Complete site visits as required to help install routers/phones.

Benefits

20 days paid holiday plus bank holidays

Company Workplace Pension Scheme – including annual free review

Job Types: Full-time, Permanent

Pay: £25,500.00-£30,000.00 per year

Benefits:

Company pension
Employee discount

Work Location: In person

Quick apply

Refine Your Search

technical support occupations jobs in dorchester, dor

1st Line Technical Support Engineer

1st Line Helpdesk Engineer

Technical Support Engineer

Operations Coordinator

IT Specialist-Advanced Dynamic Resource Scheduler (DRS)

IT technician, Associate

IT Support Engineer

Structural Engineer

I want to receive the latest job alerts for technical support occupations in dorchester, dor

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected