security operations manager Work, Jobs in dorking, sry (with Salaries)

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Security Operations Manager

NDST LTD -
Horsham

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Job details

Full-time
£35,000 - £40,000 a year

Benefits

Company pension
Employee assistance programme
Employee discount
On-site parking

Qualifications

Driving Licence
Team management
Human resources
SIA
Leadership
Communication skills

Full job description

Security Operations Manager (Mid-Level Management)

Salary: £35,000 – £40,000
Hours: Full-time, 40 hours per week
Location: Head Office in Surrey, with regular travel across the South East, Hampshire, and Brighton
Company: New Dawn Security & Training Ltd (NDST)

About the Role

NDST is expanding and we are seeking an experienced and driven Security Operations Manager to join our leadership team. This role plays a key part in overseeing our Night-Time Economy (NTE) venues, event security operations, and internal compliance functions.

You’ll work across a fast-paced and varied portfolio including pubs, clubs, hospitality sites, festivals, stadia, and large-scale events. This is an excellent opportunity for an established operations professional looking to take the next step in their security management career.

Departments & Focus Areas

This role will be aligned across the following divisions, depending on your experience:

Operations Manager – Night-Time Economy (NTE)

Managing NDST’s NTE sites including bars, pubs, clubs, late-night venues, and hospitality partners across the South East.

Operations Manager – Events

Overseeing event deployments including festivals, sporting venues, concerts, and one-off security contracts.

Key Responsibilities

Lead departmental operations, ensuring high-quality service delivery and staff welfare.
Conduct site visits, oversee live deployments, and manage incident response.
Build and maintain strong relationships with clients, venues, and licensing bodies.
Oversee recruitment pipelines, ensuring adequate staffing for all deployments.
Manage rostering, monitoring budgets and cost control measures.
Ensure compliance with all SIA, H&S, and venue licensing requirements.
Produce accurate internal reports, audits, and operational updates.
Collaborate with senior leadership on operational strategy, staff development, and process improvements.

Experience & Skills Required

Significant experience managing live operations within the security sector.
Strong understanding of risk assessments, SIA regulations, and client care standards.
Competence in workforce planning, scheduling, and budget oversight.
Ability to work evenings and weekends when operationally required.
Excellent communication, leadership, and team management skills.
Working knowledge of compliance frameworks and licensing requirements.
Full UK Driving Licence (essential).
Highly proficient in Microsoft 365 and digital workforce management tools.
Desirable: H&S Qualification, Safety Stewarding Qualification Level 3+ / Spectator Safety Level 3+, Crowd management qualification

What We Offer

Performance-Based Increases

Annual salary reviews linked to KPIs.
Additional performance-based pay for contract growth, efficiency, and leadership impact.
Clear pay progression within the salary banding.

Professional Development

Leadership & Management Training.
NDST-funded accredited qualifications (Security, Compliance, H&S, Management).
Structured mentorship and development programmes.
Funded attendance at national NTE and security industry conferences.

Employee Benefits

Financial & Incentives

Annual performance bonuses.
Enhanced employer pension contributions with time served.

Work-Life Balance & Wellbeing

Hybrid working options when not on site.
Enhanced holiday entitlement (22–25 days + bank holidays).
Paid mental health and wellbeing days.
Employee Assistance Programme (EAP) for all staff.

Professional Growth

Funded training and mentoring opportunities at all levels.
A clearly defined internal career progression pathway.

Workplace Perks

Company laptop and mobile phone.
Free on-site refreshments and wellbeing facilities.
Access to Pool Cars for operational duties.

How to Apply

If you’re an experienced security operations professional with excellent leadership skills and a passion for delivering safe, compliant, and high-quality services, we would love to hear from you.

Apply now with your CV and a cover letter explaining your relevant experience and send this to [email protected].

Job Type: Full-time

Pay: £35,000.00-£40,000.00 per year

Benefits:

Company pension
Employee discount
On-site parking

Work Location: Hybrid remote in Horsham RH12 4PZ

Quick apply

Refine Your Search

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