Team leader Work, Jobs in Dorking, Sry (with Salaries)

Customer Experience Team Leader
SwiftSwitch —London
- £35,000 - £40,000 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Gym membership
Quick apply
CCTV Team Leader
Enviromontel Ltd —Crawley
- Up to £40,000 a year
- Full-time
- Driving
- In-person
- Communication skills
- Free parking
- Gym membership
Quick apply
12d
Shift Lead - Food - Dorking
Marks & Spencer —Dorking
- £14.47 an hour
- Full-time
- Employee discount
Warehouse Team Leader - Nights
World Duty Free Group —Gatwick Airport
- Full-time
- Supervising experience
- Warehouse experience
- Communication skills
Quick apply
Leisure Team Leader
Village Hotels - Farnborough - Leisure —Farnborough
- Part-time
- Hospitality
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Team Leader
ESTO Care Group —Surbiton
- £13.75 an hour
- Weekend availability
- In-person
- Care plans
- Leadership
- Free parking
- Referral programme
Quick apply
9d
Team Leader
Accordia Care —Epsom
- £35,468 a year
- 12 hour shift
- Free parking
Quick apply
5d
Team Leader
Avery Healthcare —Redhill
- £15.50 an hour
- Full-time
- Care plans
Quick apply
12d
Office Team Leader
Williams Lea —London
- £36,000 a year
- Full-time
- Management
- In-person
- Leadership
- Referral programme
Careers Lead
THERFIELD SCHOOL —Leatherhead
- £29,219 - £31,577 a year
- Full-time
- Bachelor's degree
- In-person
- School
Quick apply
9d
Retail Team Leader
Warner Bros. Discovery —London
- £16.80 an hour
- Weekend availability
- Leadership
- Communication skills
- Employee discount
Lead Teacher of MFL
Esher Church of England High School —Dorking
- £37,825 - £56,017 a year
- Full-time
4d
Warehouse Operative (Team Leader)
DHL —Woking
- £28,198.19 a year
- Monday to Friday
- Free parking
- Employee discount
10d
Customer Service Team Leader
Provide Care Solutions LTD —Greenford
- £43,000 a year
- Full-time
8d
Fitness Team Leader - L3 PT Required
Village Hotels - Farnborough - Leisure —Farnborough
- Part-time
- Hospitality
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Shift Lead - Food - Reigate Simply Food
Marks & Spencer —Reigate
- £14.47 an hour
- Full-time
- Employee discount
Psychological Therapies Team Manager
Acacium Group —London
- £40,000 - £45,905 a year
- Full-time
- Remote
- Supervising experience
- Employee assistance programme
Quick apply
M&E Team Leader
Leonardo Royal Hotel London St Pauls —London
- Hotel
- Communication skills
- Referral programme
Quick apply
Team Leader
KFC Gatwick Airport —Horley
- Up to £14 an hour
- Full-time
- Restaurant
- Employee discount
4h
Video Lead
Scarlet —London
- £80,000 - £95,000 a year
- Full-time

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team leader jobs near dorking, sry

Customer Experience Team Leader

SwiftSwitch -
London

Quick apply

Job details

£35,000 - £40,000 a year

Benefits

Gym membership

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Complaint handling
Microsoft Office
Mentoring
Telecommunication
Leadership
Communication skills

Full job description

Customer Experience Team Leader

About Us:

We’re a fast-growing utilities consultancy based in Shoreditch. Partnering with over 50 leading suppliers, we help businesses reduce their costs across energy, payments, telecoms, waste, and water.

As we scale, delivering a seamless and high-quality customer experience is critical to our success. We’re now looking for a Customer Experience Team Leader to support and develop our Customer Liaison team.

The Role:

This is a hands-on leadership role responsible for managing the day-to-day performance of our Customer Liaison Advisors.

You will act as the bridge between customers, suppliers, and internal teams, taking ownership of escalations, improving processes, and driving a culture of accountability and continuous improvement.

This role would suit someone with experience in utilities or a similar high-volume, customer-focused environment, who is confident leading a team.

What You’ll Do:

Lead, coach and develop a team of Customer Liaison Advisors, creating a high-performance and accountable team culture
Set clear expectations and KPIs, regularly reviewing performance and providing structured feedback and support
Act as the escalation point for complex customer issues, supporting your team to resolve challenges effectively
Support onboarding, training, and ongoing development of team members to improve capability and confidence
Oversee contract processing and submissions, ensuring accuracy, compliance, and deadlines are met
Build strong relationships with suppliers and internal teams to ensure a smooth customer journey
Identify recurring issues and implement process improvements to enhance team efficiency and customer experience
Ensure CRM accuracy, compliance and data protection standards are consistently maintained

Requirements

Requirements:

Previous experience in a customer service, customer experience, or liaison role (essential)
Experience managing or mentoring a team in a fast-paced environment (essential)
Experience within utilities, energy, telecoms, or a similar brokerage environment (beneficial but not essential)
Strong understanding of handling complaints, escalations, and customer journeys end-to-end
Excellent communication and interpersonal skills, with the ability to manage difficult conversations
Highly organised with strong attention to detail, particularly around contracts and processes
Confident using CRM systems and Microsoft Office (Excel, Outlook, Word)

Benefits

£35-40k basic salary per year (dependent on experience)
Supportive and collaborative team environment
Clear progression opportunities as the business continues to scale
Fun, sociable office environment in Shoreditch
Free gym membership, regular socials, and Christmas shutdown

Quick apply

Refine Your Search

team leader jobs in dorking, sry

Customer Experience Team Leader

CCTV Team Leader

Shift Lead - Food - Dorking

Warehouse Team Leader - Nights

Leisure Team Leader

Team Leader

Team Leader

Team Leader

Office Team Leader

Careers Lead

Retail Team Leader

Lead Teacher of MFL

Warehouse Operative (Team Leader)

Customer Service Team Leader

Fitness Team Leader - L3 PT Required

Shift Lead - Food - Reigate Simply Food

Psychological Therapies Team Manager

M&E Team Leader

Team Leader

Video Lead

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