Franchise manager Work, Jobs in Dorney, Bkm (with Salaries)

Control Centre Duty Manager
Keolis Amey Docklands 2025 Limited —London
- £90,450.17 a year
- Full-time
- Customer service
- Analysis skills
- Organisational skills
- Employee discount
4d
Franchise Manager
Foodbuy —London
10d
IT Manager
Farol Ltd. —Thame
- £45,000 - £60,000 a year
- Full-time
- Computer networking
- IT
- In-person
- Employee discount
Quick apply
8d
Senior Commercial Manager, UK Beverages
PepsiCo —Reading
Franchise Marketing Manager (Maternity Cover)
PepsiCo —Reading
- Microsoft Office
- Analysis skills
- Bachelor's degree
Brand Manager - Ireland
KFC UK & I - Marketing —Woking
- Full-time
- Hybrid work
- Sales
- Restaurant
- Restaurant experience
1d
Sales Performance Coach
SIXT UK —Slough
- Full-time
- Remote
- Microsoft Excel
- Sales
- Customer service
- Paid training
- Annual leave
Quick apply
2d
Fleet Manager - Heathrow Airport
SIXT UK —London
- Full-time
- Analysis skills
- Leadership
- Paid training
- Annual leave
Quick apply
Facilities & Properties Project Manager
SIXT UK —Slough
- Full-time
- Hybrid work
- Analysis skills
- AI
- Paid training
- Annual leave
Quick apply
12h
HR Business Partner
SIXT UK —Slough
- Hybrid work
- Microsoft Office
- Bachelor's degree
- Continuous improvement
- Paid training
- Annual leave
Quick apply
4d
Operational Communication and Projects Manager
Wonderfield Group —London
- £50,000 - £60,000 a year
- Full-time
- Project management
Quick apply
12h
Brand Manager - Ireland
KFC —Woking
- Full-time
- Sales
- Restaurant
- Restaurant experience
- Employee assistance programme
- Employee discount
1d
Associate Manager, Customer Marketing
Mattel —Slough
- £57,040 - £67,735 a year
- Full-time
- No degree
- Communication skills
- Marketing
- Annual leave
- Employee assistance programme
Quick apply
11d
Sales Manager - Automotive
Perrys Motor Sales Ltd —Aylesbury
- £45,000 - £70,000 a year
- Full-time
- Sales
- Employee discount
Spaghetti Maths West London franchise manager
Spaghetti Maths West London —Hayes
- From £25 an hour
- Childcare
- Management
- Maths
Quick apply
8d
Used Vehicle Programme Manager
INEOS Automotive —London
- Full-time
- Analysis skills
- Negotiation
Quick apply
Digital Marketing Manager, Franchise
Lululemon —London
- Full-time
- Communication skills
Brand Manager SpudBros Express
Taster —London
- Hybrid work
- Hospitality
- Quick service & fast food restaurant
- Leadership
Quick apply
Brand Manager
Sanofi —Reading
- Hybrid work
- English
- Presentation skills
- Business
8d
Marketing Executive (POS Implementation)
Costa Limited —St Albans
- Full-time
- Hybrid work
- Microsoft Excel
- Data entry
- Time management
- Employee discount

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Control Centre Duty Manager

Keolis Amey Docklands 2025 Limited
London

Apply Now

Job details

Full-time
£90,450.17 a year
4 days ago

Benefits

Season ticket loan
Company pension
Free or subsidised travel
Employee discount

Qualifications

Customer service
Analysis skills
Organisational skills
Communication skills

Full job description

Job Advert

KeolisAmey Docklands (KAD) operates and maintains the Docklands Light Railway (DLR) on behalf of Transport for London. Every day we deliver a safe, reliable and customer-focused railway connecting communities across London.

As we continue to deliver our KAD25 franchise commitments, we are looking for an experienced operational leader to join our Service Delivery team as a Control Centre Duty Manager. This is a critical safety leadership role, responsible for directing railway operations in real time and ensuring the safe and efficient delivery of services across the DLR network.

The Role

Reporting to the Head of Control Centre, the Control Centre Duty Manager is responsible for managing the operational railway service during their shift, ensuring the safe operation of the network whilst delivering performance, customer service and contractual targets.

As the senior operational manager on duty outside normal office hours, you will lead responses to service disruption, operational incidents and emergencies, coordinating control room teams, operational colleagues and external stakeholders to minimise customer impact and restore normal service as quickly and safely as possible.

This role is ideally suited to an experienced operational leader who thrives in a fast-paced environment, demonstrates strong leadership under pressure, develops high-performing teams and is passionate about delivering service excellence every day.

What You'll Do

Lead the safe and efficient operation of the DLR network during your shift.
Provide leadership and direction to Control Centre Supervisors, Controllers, Technicians, Information Assistants and Depot Assistants.
Manage operational incidents, service disruption and emergency situations, ensuring appropriate decisions are made and resources deployed effectively.
Act as the senior operational decision-maker outside normal business hours.
Liaise with emergency services, infrastructure teams and operational departments to restore service safely and efficiently.
Monitor operational performance, identifying emerging risks, trends and opportunities for improvement.
Ensure customers and colleagues receive accurate, timely and consistent information during service disruption.
Lead, motivate and develop teams, supporting competence management, performance development and colleague wellbeing.
Investigate operational incidents, identifying lessons and opportunities for continuous improvement.
Support the development of operational procedures, contingency plans and service recovery strategies.
Deputise for the Head of Control Centre when required.

What You'll Need

Essential

Significant experience within a railway, transport, emergency response or other safety-critical operational environment.
Experience leading operational teams within a live control room, operations centre or similar environment.
Strong knowledge of operational incident management, service recovery and emergency response.
Experience applying operational rules, procedures and risk controls within a safety-critical environment.
Experience leading, developing and motivating teams in a fast-paced, high-pressure environment.
Strong decision-making skills with the ability to remain calm under pressure.
Excellent communication, influencing and stakeholder management skills.
Strong analytical, problem-solving and organisational skills.
Good understanding of customer service and operational performance delivery.

Desirable

Experience within a railway control centre environment.
Understanding of railway signalling, rolling stock and operational systems.
Knowledge of rail performance regimes and contractual service delivery arrangements.
Experience producing operational procedures, contingency plans, and business continuity arrangements.
Experience managing competence and operational performance frameworks.Experience operating within an incident command, crisis management, or emergency response framework.

What We Offer

As part of the Transport for London family, we offer a range of excellent benefits including:

Free travel on the TfL network for you and a nominated partner or family member living at the same address.
75% discount on National Rail Season Tickets.
Defined Contribution Pension Scheme with up to 10% employer contribution.
Interest-free season ticket loan.
Access to healthcare services through Doctor Care Anywhere.
Discounts, rewards and wellbeing support through Perkbox.

Join Us

If you are an experienced operational leader who can make confident decisions under pressure, inspire high-performing teams and deliver safe, reliable railway operations, we'd love to hear from you.

Apply today and help us deliver Service Excellence Every Day.

Closing Date 28th June 2026

Apply Now

Refine Your Search

franchise manager jobs in dorney, bkm

Control Centre Duty Manager

Franchise Manager

IT Manager

Senior Commercial Manager, UK Beverages

Franchise Marketing Manager (Maternity Cover)

Brand Manager - Ireland

Sales Performance Coach

Fleet Manager - Heathrow Airport

Facilities & Properties Project Manager

HR Business Partner

Operational Communication and Projects Manager

Brand Manager - Ireland

Associate Manager, Customer Marketing

Sales Manager - Automotive

Spaghetti Maths West London franchise manager

Used Vehicle Programme Manager

Digital Marketing Manager, Franchise

Brand Manager SpudBros Express

Brand Manager

Marketing Executive (POS Implementation)

I want to receive the latest job alerts for franchise manager in dorney, bkm

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