Head of customer service Work, Jobs in Dorney, Bkm (with Salaries)

Customer Service Advisor (Part-time)
LEGO —Slough
- Part-time
- Hospitality
- Customer service
- English
- Annual leave
- Employee discount
1d
Head Of Customer Experience
Five Guys UK —London
- Up to £70,000 a year
- Hospitality
- Customer service
- Leadership
- Employee discount
Global Head of Customer Support
TeamViewer Germany GmbH —London
- Hybrid work
- Travel
- Leadership
- Employee discount
Quick apply
Head of Projects - Reading, UK
ESP Global Services Limited —Reading
- £75,000 - £80,000 a year
- Project management
- Leadership
- Communication skills
Quick apply
Head of Admissions
Buckinghamshire New University —High Wycombe
- £58,225 - £67,468 a year
- Hybrid work
- University
- Continuous improvement
- Organisational skills
- Annual leave
- Employee discount
19h
Head of Client Services
GetAgent —London
- £80,000 - £90,000 a year
- Hybrid work
- Travel
- Leadership
11d
Head of Customer Strategy and Transformation Delivery
Bupa —London
- £110,000 a year
- Full-time
- No degree
- Communication skills
- Gym membership
- Life insurance
Quick apply
3d
Store Manager
Capital (Hair & Beauty) Ltd. —Slough
- £29,400 a year
- Weekend availability
- Management
- Sales
- Business development
- Free parking
- Annual leave
Quick apply
10d
Global Head of Production
Infopro Digital Services Limited —London
- Full-time
- Hybrid work
- Management
- Sales
- Financial services
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Manager
Lumina Rose Consulting —Woking
- £40,000 - £60,000 a year
- Full-time
- Hybrid work
- Management
- English
- Supervising experience
- Free parking
Quick apply
12d
Control Centre Duty Manager
Keolis Amey Docklands 2025 Limited —London
- £90,450.17 a year
- Full-time
- Customer service
- Analysis skills
- Organisational skills
- Employee discount
5d
Head of Growth
Hertility —London
- £80,000 - £85,000 a year
- Full-time
- Remote
- Leadership
- Marketing
- Annual leave
- Employee discount
11d
Head of Customer Experience
Govia Thameslink Railway —London
- Travel
- Employee assistance programme
- Employee discount
2d
Head of Product
Xapien —London
- £140,000 - £180,000 a year
- Full-time
- Hybrid work
- Life insurance
Head of Projects
Solid State Group PLC —Slough
- Full-time
- Engineering
- Analysis skills
- Project management
- Annual leave
- Sick pay
Quick apply
Head of Customer Support
Frontify AG —London
- Full-time
- Remote
- Sales
- English
- Leadership
Head of Workspace Services
Softcat —Marlow
- Hybrid work
- School
- Flexible schedule
12d
Assistant Director of Neighbourhood
SettleParadigm —High Wycombe
- £99,166 a year
- Full-time
- Hybrid work
- Analysis skills
- Leadership
- Free parking
Quick apply
1d
CX Team Member
Foot Locker —Slough
- £10.00 - £13.85 an hour
- Part-time
- Sales
- Employee assistance programme
- Employee discount
4d
Head of Operations
Venta Global —Hook
- Full-time
- Employee discount
Quick apply

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Customer Service Advisor (Part-time)

LEGO -
Slough

Apply Now

Job details

Permanent | Part-time | Full-time
1 day ago

Benefits

Annual leave
Employee discount

Qualifications

Hospitality
Customer service
English
Communication skills

Full job description

Just imagine putting play at the heart of customer service. Now make it real.

As part of our Customer Service Advisor team, you'll be at the centre of the action, helping bring joy to LEGO® fans every single day.

That’s right, helping LEGO fans is our superpower, and we love it! Every day, our award-winning Consumer & Shopper Engagement (CSE) team springs into action, working to support our consumers and fulfil our Play Promise.

Are you ready to inspire the builders of tomorrow?

If you're eager about embarking on a journey filled with creativity and problem-solving, and excel at helping others and building connections, this could be the perfect role for you.

About the Role

We're looking for Customer Service Advisors to join the LEGO team in Slough, UK.

This is a permanent, part-time position supporting our weekend operations. To set you up for success, you'll complete a comprehensive five-week training programme before moving into your regular working pattern.

Training Period (First 5 Weeks – Full-Time)

During your first five weeks, you'll attend full-time training at our Slough office:

Monday to Friday from 9.00am until 5.15pm
3-week classroom induction programme
2 weeks of on-the-job support and coaching
Full attendance is required throughout the training period

Regular Working Pattern (Part-Time)

Once training is complete, you'll move to a part-time schedule consisting of:

Every Saturday and Sunday: 9:00am – 4:30pm
Plus 1 or 2 weekday shifts: 11:00am – 7:15pm (2 weekday shifts 3.30pm – 7.15pm also an option)

You will be able to select your weekday shifts to accommodate your own and the business needs.

Office attendance required on a daily basis for the first 5 weeks and a minimum of twice a week after training (one of those days would be at the weekend)

What You'll Be Doing

Supporting LEGO fans through phone, email, and chat
Helping customers with orders, accounts, replacement parts, gift cards, and product questions
Investigating and resolving queries using a variety of internal systems and tools
Creating positive experiences that reflect the LEGO brand
Working collaboratively with colleagues to deliver exceptional service

Why You're a Great Fit

If you can keep cool when LEGO minifigures are losing their heads, we'd love to hear from you.

You'll bring empathy, positivity, and strong communication skills, helping create memorable experiences for LEGO fans.

Do you have what it takes?

Strong spoken and written English communication skills
Previous customer service experience, ideally in retail, hospitality, contact centres or similar customer-facing environments
Confidence using multiple systems and digital tools
Excellent problem-solving and attention to detail
Ability to multitask and prioritise effectively
A friendly, collaborative, and customer-focused approach

Ready to Join the LEGO Team?

If you're excited about creating magical moments for consumers and fans and are looking for a part-time role with comprehensive training and development, we'd love to hear from you.

Apply today and help inspire the builders of tomorrow.

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role, we encourage you to apply as soon as possible.

#CSE1Slough

What’s in it for you?

Here is what you can expect:

Family Care Leave - We offer enhanced paid leave options for those important times.

Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.

Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.

Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.

Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

Just imagine building your dream career.

Then make it real.

Join the LEGO® team today.

Apply Now

Refine Your Search

head of customer service jobs in dorney, bkm

Customer Service Advisor (Part-time)

Head Of Customer Experience

Global Head of Customer Support

Head of Projects - Reading, UK

Head of Admissions

Head of Client Services

Head of Customer Strategy and Transformation Delivery

Store Manager

Global Head of Production

Customer Service Manager

Control Centre Duty Manager

Head of Growth

Head of Customer Experience

Head of Product

Head of Projects

Head of Customer Support

Head of Workspace Services

Assistant Director of Neighbourhood

CX Team Member

Head of Operations

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