Technical support specialist Work, Jobs in Dorton, Bkm (with Salaries)

Technical Support Specialist
GN Group —Bicester
- Full-time
Product Training & Quality Specialist
Heat Engineer Software Ltd —Witney
- From £30,000 a year
- Full-time
- Hybrid work
- CRM software
- System design
- Presentation skills
- Health & wellbeing programme
- Work from home
Quick apply
Senior Technical Project Manager – Data Centres & Enterprise Infrastructure
Protek Systems Limited —Oxford
- £70,000 - £80,000 a year
- Full-time
- Hybrid work
- Travel
- Organisational skills
- Leadership
Quick apply
7d
Test Analyst (office based)
ITSO Ltd —Milton Keynes
- £35,000 - £45,000 a year
- Full-time
- In-person
- Health & wellbeing programme
- Life insurance
Quick apply
1d
IT End-User Support Specialist
Lucy Group Head Office —Thame
- Azure
- Customer service
- Windows
Process Technologist
Puratos —Fringford
- £45,000 - £55,000 a year
- Full-time
- Computer literacy
- Microsoft Office
- Business development
- Annual leave
- Employee assistance programme
Applied AI Engineer – Prompting & Evaluation
KERRIDGE COMMERCIAL SYSTEMS CORP —Milton Keynes
- Full-time
- ERP systems
- Master's degree
- APIs
Quick apply
Technical Coordinator
Thames Water Utilites —Banbury
- Up to £47,000 a year
- Full-time
- Communication skills
- Mechanical knowledge
- Annual leave
Technical Material Support Specialist (Spanish speaker)
ATEXIS —Brize Norton
- Full-time
- Spanish
- Engineering
- Maintenance
Quick apply
Process Technologist
Puratos Ltd —Bicester
- £45,000 - £55,000 a year
- Full-time
- Computer literacy
- Microsoft Office
- Business development
- Health & wellbeing programme
- Employee discount
Quick apply
5d
Electrician
Optec Electrical —Aylesbury
- £34,200 a year
- Full-time
- Customer service
- Maintenance
- Electrical experience
- Free parking
- Annual leave
Quick apply
9d
Operational Support Officer
HM Courts & Tribunal Service —High Wycombe
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
- Employee discount
11d
Senior Control Systems Engineer - Technical Support
Infinitesima —Abingdon
- £60,000 - £75,000 a year
- Hybrid work
- Python
Quick apply
Back End Specialist Launch Team
Ball Corporation —Milton Keynes
- £502,500 - £723,600 a year
- Hybrid work
- Data analysis skills
- English
- Computer skills
- Employee assistance programme
Quick apply
Technical Manager – Automotive Coatings & Peelable Paint Systems
Cardip (UK) Ltd —Aylesbury
- £37,000 - £47,000 a year
- Full-time
- Travel
- In-person
- Communication skills
Quick apply
7d
Research & Innovation Assistant
University of Oxford —Oxford
- £35,681 - £45,212 a year
- Full-time
- Administrative experience
- Maths
- Machine learning
13d
FGA Technical Support & Warranty Executive
Crowcon Detection Instruments Limited —Abingdon
- £28,000 - £29,000 a year
- Hybrid work
- Free parking
- Employee assistance programme
Quick apply
Clerk of Works
Amplius —Milton Keynes
- £47,656 a year
- Full-time
- Hybrid work
- Travel
- Construction experience
- Communication skills
Facilities Management and Compliance Lead
SouthOxfordshireAndVale —Abingdon
- £52,892 - £58,923 a year
- Maintenance
- Project management
- Continuous improvement
- Flexible schedule
Quick apply
AI & Automation Specialist
ECMWF —Reading
- £76,384 a year
- Hybrid work
- English
- Master's degree
- SQL
8d

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technical support specialist jobs near dorton, bkm

Technical Support Specialist

GN Group -
Bicester

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Job details

Full-time

Qualifications

iOS
Technical support

Full job description

The Customer Care Technical Support Specialist provides front‑line, non‑clinical support primarily to end users. This role enables end users to maximise the benefit of GN Hearing solutions by delivering high-quality technical support, clear product education, and empathetic customer care. Focusing on accessories, consumables, apps and general product information.

The Team you will be part of:

You will be part of the UK Customer Care team, which also encompasses Order entry and Technical Support.

Working closely alongside the whole team to offer the best support to end-users in a friendly and supportive team

Your contribution is appreciated, and you will:

Handle end-user interactions via phone and e-mail, supporting with enquiries and queries, bridging the gap between Customer Care and Technical Support for our end-users.

Provide first‑line technical support for hearing devices, accessories, apps and connectivity solutions (e.g. pairing, Bluetooth, app connectivity, device handling).
Guide end users on how to use their hearing aids, accessories and apps confidently and safely.
Listen actively and respond with empathy, patience and professionalism, especially when customers are frustrated, worried or struggling with their hearing.
Maintain strong, up‑to‑date knowledge of the GN Hearing portfolio (hearing devices, accessories, apps, connectivity solutions).
Collaborate closely with colleagues in Customer Service, Sales and Product Management to resolve cases and improve the end‑user journey.

To perform well in the role, we imagine that you have:

Experience in Technical Support and be comfortable supporting connected devices, mobile apps (iOS/Android), Bluetooth and PC connectivity.
Working knowledge of CRM/ticketing systems, preferably Salesforce (or equivalent platforms).
Ability to follow structured troubleshooting flows and update case notes accurately and efficiently.
Experience in the Hearing Care industry would be an advantage.

At GN, we pride ourselves on encouraging flexible working whenever possible. We trust our people to fulfil their responsibilities, to know when in-person collaboration is better than hybrid, and to be present when it's needed most.

We encourage you to apply

Even if you don’t match all the above-mentioned skills, we welcome your application if you think you have transferable skills. We highly value a mindset and motivation that align with our core values, to not only ensure growth for you, but for your team and the wider GN organisation as well.

We are focused on an inclusive recruitment process

All applicants will receive equal consideration for employment. As such, we encourage you to submit your CV without a photo to ensure an equal and fair application process.

Should you have any special requirements for the interview, please let the Hiring Manager know upon accepting the invitation to interview.

How to apply?

Use the ‘APPLY’ link no later than Friday 17th July. Applications are assessed continuously, so don’t wait to send yours.

On a time crunch? Feel free to only submit your up-to-date CV, including a few sentences outlining your motivation for applying – quick and easy.

Join us in bringing people closer

GN brings people closer through our advanced intelligent hearing, audio, video, and gaming solutions. Inspired by people and motivated by innovation, we deliver technology that enhances the senses of hearing and sight. We enable people with hearing loss overcome real-life problems, improve communication and collaboration for businesses, and provide great experiences for audio and gaming users.

GN Store Nord A/S has entered into a definitive agreement for the sale of GN’s Hearing business to Amplifon S.p.A. to create a global leader in audiology. For GN Group, this creates an opportunity to expand our position in the large audio and video peripherals markets. Read more about the announcement here.

We hope you will join us on this journey and look forward to receiving your application.

#LI-GNGroup

Apply Now

Refine Your Search

technical support specialist jobs in dorton, bkm

Technical Support Specialist

Product Training & Quality Specialist

Senior Technical Project Manager – Data Centres & Enterprise Infrastructure

Test Analyst (office based)

IT End-User Support Specialist

Process Technologist

Applied AI Engineer – Prompting & Evaluation

Technical Coordinator

Technical Material Support Specialist (Spanish speaker)

Process Technologist

Electrician

Operational Support Officer

Senior Control Systems Engineer - Technical Support

Back End Specialist Launch Team

Technical Manager – Automotive Coatings & Peelable Paint Systems

Research & Innovation Assistant

FGA Technical Support & Warranty Executive

Clerk of Works

Facilities Management and Compliance Lead

AI & Automation Specialist

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