It support Work, Jobs in Downham Market, Nfk (with Salaries)

Business IT Support Engineer Apprentice
QA Apprenticeships —Wisbech
- £19,000 - £21,000 a year
- Full-time
- Azure
- Customer service
- Bachelor's degree
Technical Support Agent
POP Telecom —Newmarket
- From £26,000 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
- Free parking
- Employee discount
Quick apply
1d
Information Technology/Assurance (IT/IA) Specialist Ill - Lakenheath, UK
General Dynamics Information Technology —Lakenheath
- £107,744 - £110,400 a year
- Bachelor's degree
- Travel
- No travel
System Support Representative
E. L. Blake, Inc. —Lakenheath
- £70,000 - £120,000 a year
- Full-time
- IT
- In-person
- Life insurance
Quick apply
Technical Support Manager
Landmarc Support Services —West Tofts
- Up to £49,612.50 a year
- Monday to Friday
- Civil engineering
- Maintenance
- Employee discount
4d

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Technical Support Agent
POP Telecom —Newmarket
Guide customers through basic technical steps in a calm and understandable manner. The ability to remain calm and helpful when dealing with frustrated or…
From £26,000 a year
Quick apply
1d
Operational Analyst - Contact Centre
Careline365 —Norwich
The Operational Analyst will play a key role in driving day‑to‑day performance across Careline365’s contact centre and marketing activity.
£45,000 - £60,000 a year

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Business IT Support Engineer Apprentice

QA Apprenticeships -
Wisbech

Apply Now

Job details

Full-time
£19,000 - £21,000 a year

Benefits

Company pension

Qualifications

Driving Licence
Azure
Customer service
DHCP
Bachelor's degree
Driving
IT support
Computer networking
DNS
SharePoint
BTEC
Active Directory
VPN

Full job description

Are you passionate about technology, great with people, and ready to kick-start a career in IT support?

Our client, an established Managed Service Provider (MSP) with over 20 years of industry expertise, is looking for a motivated Business IT Support Engineer Apprentice to join their growing team.

This is a fantastic opportunity to learn from experienced professionals while gaining hands-on exposure to real-world IT environments, cloud systems, security tools, networks, and business-critical technologies.

About the company:

Our client is a trusted provider of professional IT services, supporting businesses with:

IT support & helpdesk services
Server & network infrastructure
Microsoft 365 & Azure solutions
Cybersecurity & backup
Cloud hosting
Web services
Remote monitoring & management
…and more!

They take pride in delivering secure, reliable, and tailored solutions that help businesses reduce downtime and achieve their goals.

What you’ll be doing:

Configure and set up new IT devices for customers (both remotely and on-site)
Support business servers, networks, and cloud environments
Manage and maintain Microsoft 365 and Active Directory environments
Monitor systems through RMM tools, including backup and cybersecurity alerts
Diagnose and repair IT hardware
Answer incoming support calls and provide friendly, professional technical assistance

This role is hands-on, varied, and perfect for anyone eager to grow into a confident IT Support Engineer.

Who we’re looking for:

We're looking for someone enthusiastic, proactive, and genuinely passionate about IT.

You’ll thrive in this role if you:

Have a strong interest in IT support and troubleshooting
Have great communication, customer service, and problem-solving skills
Enjoy learning new technologies and working in a fast-paced technical environment
Are organised, confident, and have a positive, helpful attitude
Hold a full UK driving licence (required)

Bonus skills (training provided if needed):

Understanding of PC/Server hardware & software
Basic networking: DHCP, DNS, VPNs (L2TP, OpenVPN, Site-to-Site)
Experience with Microsoft 365, Azure, Entra, SharePoint
Familiarity with Active Directory, Veeam Backup, or Unifi
Exposure to RMM tools

Entry requirements:

an A-Level in ICT
OR an International Baccalaureate at Level 3 ICT
OR a Level 3 apprenticeship in a similar subject
OR a BTEC Extended Diploma in IT (180 credits)

You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.

If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.

For more information please visit the UK ENIC website.

Working hours: Monday to Friday, 8am – 5pm

What’s in it for you?

20 days holiday + bank holidays
Nest pension scheme
Supportive, friendly team environment
Exposure to a wide range of technologies (Microsoft 365, Azure, networking, cybersecurity, RMM tools)
Opportunities to grow your skillset and gain industry training/certifications
Clear career progression within a leading MSP

Future prospects:

90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

About QA:

Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed.

Interested? Apply now!

Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

Apply Now

Refine Your Search

it support jobs in downham market, nfk

Business IT Support Engineer Apprentice

Technical Support Agent

Information Technology/Assurance (IT/IA) Specialist Ill - Lakenheath, UK

System Support Representative

Technical Support Manager

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