Meetings & Events Sales Coordinator
Location: Marwell Hotel Winchester South
Department: Commercial
Reports to: Meetings & Events Sales Supervisor
Ready to fast track your career in events, sales and hospitality?
We're looking for an energetic, confident and driven Meetings & Events Sales Coordinator to join us at an exciting time as Marwell Hotel embarks on a new chapter, transitioning into a recognised hotel brand.
This is far more than a traditional coordination role. It's an opportunity for someone who loves building relationships, thrives in a fast-paced environment, and wants to gain hands-on experience across sales, events, marketing and commercial operations.
If you're someone who enjoys getting stuck in, bringing fresh ideas to the table and developing your career within a growing hotel group, we'd love to hear from you.
The Role
As our Meetings & Events Sales Coordinator, you'll be the first point of contact for guests and clients looking to host meetings, conferences, groups, weddings and special events.
You'll take enquiries from initial contact through to confirmation, helping convert opportunities into bookings while delivering exceptional customer service every step of the way.
Working closely with multiple departments across the hotel, you'll play a key role in creating memorable experiences while helping drive revenue and business growth.
You'll also have the opportunity to support wider commercial activities including proactive sales campaigns, exhibitions, wedding fayres, marketing initiatives and social media projects.
What You'll Be Doing
Driving Sales & Growing Business
- Managing enquiries via phone, email and online channels with enthusiasm and professionalism
- Creating tailored proposals, quotations and contracts
- Following up opportunities to maximise conversions and revenue
- Upselling additional services and experiences
- Re-engaging previous clients and developing new business opportunities
- Supporting proactive sales activity, exhibitions and wedding fayres
- Helping identify new revenue streams and business opportunities
Bringing Events to Life
- Guiding clients through the planning process from enquiry to event delivery
- Conducting hotel show rounds and client meetings
- Preparing detailed event briefs and function sheets
- Working closely with operations, food & beverage, kitchen and housekeeping teams
- Helping ensure every event runs smoothly and exceeds expectations
Supporting the Wider Commercial Team
- Maintaining accurate booking and CRM records
- Assisting with invoicing, payments and post-event feedback
- Supporting reporting and performance tracking
- Contributing to social media and marketing activity
- Keeping up to date with hotel offerings, local market trends and competitor activity
- Taking ownership of projects and supporting the team wherever needed
What We're Looking For
We're looking for someone with a positive attitude, plenty of energy and a genuine passion for hospitality, events and sales.
You'll ideally have:
- Experience in a customer-facing, sales or events role (hotel or hospitality experience is a bonus)
- Outstanding communication and relationship-building skills
- Strong organisational skills and the ability to juggle multiple priorities
- Confidence when dealing with clients, suppliers and colleagues
- A proactive mindset and willingness to learn new skills
- A commercial approach with a focus on achieving results
- Good IT skills including Microsoft Office and booking systems
- Flexibility to support occasional evening or weekend events when required
Most importantly, we're looking for someone who is ambitious, enthusiastic and eager to grow.
Why Join Us?
This is a fantastic opportunity to become part of an exciting transformation and make a genuine impact from day one.
In return, we offer:
- Competitive salary
- Ongoing training and development opportunities
- Clear career progression within a growing hotel group
- Exposure to sales, events, marketing and commercial operations
- A supportive and collaborative team environment
- The chance to be part of an exciting new chapter for the hotel
If you're ready to bring energy, ideas and ambition to a role where no two days are the same, we'd love to hear from you.
Pay: £27,000.00 per year
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
Work Location: In person
