Collection agent Work, Jobs in Draycott, Som (with Salaries)

Customer Service Agent
IVC —Bristol
- £26,992.14 a year
- Hybrid work
- Customer service
- Communication skills
- Time management
- Free parking
- Annual leave
European Operations Administrator
Simarco —Bristol
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
Collections Agent
RDC —Bristol
- Full-time
- Customer service
- Driving
- IT
4d
Spa Reservations Agent
The Celtic Collection —Cardiff
- £12.72 an hour
- Full-time
- Hospitality
- Sales
- Hotel
- Employee discount
Viewing & Inventory Field Agent
Agent Support Ltd —Bristol
- £29 an hour
- English
- Administrative experience
- Driving
Quick apply
12d
Senior Delivery Consultant - Connect and Lex, Amazon Connect Center of Delivery Excellence
AWS EMEA SARL (UK Branch) —Bristol
- Full-time
- Azure
- Military
- Salesforce
Yard Supervisor
BCA —Bristol
- £32,597.03 a year
- Driving
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
2d
Finance Assistant (Accounts Receivable)
Vivobarefoot —Bristol
- Hybrid work
- Microsoft Excel
- ERP systems
- Time management
Letting Agent
The Letting Experts —Mendip
- £70,000 - £100,000 a year
- Remote
Quick apply
11d
Band 5 Psychological Wellbeing Practitioner (PWP) - Bath
Avon and Wiltshire Mental Health Partnership NHS Trust —Bath
- £32,073 - £39,043 a year
- Full-time
- Communication skills
9d
Senior Machine Learning Engineer
Rowden —Bristol
- £55,000 - £85,000 a year
- Full-time
- Hybrid work
- Master's degree
- SQL
- AWS
Quick apply

More jobs to discover

Find similar jobs that you might be interested in.

European Operations Administrator
Simarco —Bristol
Develop strong service relationships with customers and overseas agents to deliver efficient and effective service, including regular updates and ETAs.
Quick apply
Trade Compliance Administrator
Nisbets —Bristol
Ability to prioritise workload and perform effectively within a fast-paced environment. Review new products falling within EUDR scope and ensure all required…
4d

I want to receive the latest job alerts for collection agent in draycott, som

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Service Agent

IVC -
Bristol

Apply Now

Job details

£26,992.14 a year

Benefits

Free parking
Cycle to work scheme
Annual leave
Company pension
Company events
Employee assistance programme
Employee discount

Qualifications

Customer service
Communication skills
Time management

Full job description

Customer Service Advisor

Pet Drugs Online - Keynsham, Bristol

Hybrid working - minimum 3 days per week on site

At Pet Drugs Online, our people are at the heart of everything we do. As one of the UK’s largest and most trusted suppliers of veterinary medicines and pet products, we’re passionate about helping pet owners access the products they need while delivering an outstanding customer experience.

Part of the IVC Evidensia family, we combine the scale and stability of a leading veterinary organisation with the culture of a fast-moving, customer-focused business.

We are seeking a Customer Service Advisor to join our friendly and supportive team in Keynsham. This is an excellent opportunity for someone who enjoys helping customers, solving problems and delivering exceptional service across multiple communication channels.

How You’ll Make a Difference

As a Customer Service Advisor, you’ll be the first point of contact for many of our customers, helping them navigate their orders, resolve queries and receive the support they need.

You’ll work across phone, live chat, email and social media channels, ensuring every interaction is handled professionally, efficiently and with a customer-first mindset.

Working Pattern

Hybrid working with a minimum of 3 days per week in our Keynsham office

Weekly alternating shifts:

8:00am – 4:30pm

8:45am – 5:15pm

Current Saturday rota of 1 in every 3 Saturdays

Key Responsibilities

Handling inbound customer sales and service enquiries

Supporting customers via telephone, email, live chat and social media channels

Helping customers register online and process orders

Liaising with suppliers regarding collections, deliveries and product queries

Communicating order updates, delays and delivery information

Investigating and resolving customer complaints professionally and efficiently

Maintaining accurate customer records and documentation

You Might Be a Great Fit If...

We’re looking for a customer-focused individual who enjoys working in a fast-paced environment and takes pride in delivering excellent service. You’ll bring:

Experience working within a customer service or contact centre environment

Strong communication and interpersonal skills

Excellent problem-solving and time management abilities

Experience managing performance against KPIs

A results-driven approach with a commitment to quality service

The ability to adapt to changing priorities and customer needs

A supportive and collaborative approach to teamwork

Confidence working independently while contributing positively to the wider team

How We’ll Support You

At Pet Drugs Online, we’re committed to supporting your development and wellbeing. When you join us, you’ll benefit from:

A supportive and collaborative team environment

Ongoing learning and development opportunities

Clear progression pathways within customer service and wider business functions

A values-led culture focused on customer care, teamwork and continuous improvement

A dog-friendly office environment

What We Offer Our Team

5 weeks’ annual leave plus bank holidays

Additional holiday entitlement with length of service

Your birthday as a paid day off

Hybrid working arrangements

Company pension scheme (Employee 5% / Employer 3%)

Healthcare Cash Plan

Employee Assistance Programme and wellbeing support

Family-friendly policies

Cycle to Work scheme

Staff discounts on products and veterinary services

Access to employee discounts and cashback offers

Free parking

Regular engagement activities and company events

Dog-friendly workplace

We’re committed to supporting our people through career development opportunities, wellbeing initiatives and a culture where everyone can thrive.

Whether you're building your customer service career or looking for your next challenge, Pet Drugs Online offers the support, opportunity and community to help you grow.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply Now

Refine Your Search

collection agent jobs in draycott, som

Customer Service Agent

European Operations Administrator

Collections Agent

Spa Reservations Agent

Viewing & Inventory Field Agent

Senior Delivery Consultant - Connect and Lex, Amazon Connect Center of Delivery Excellence

Yard Supervisor

Finance Assistant (Accounts Receivable)

Letting Agent

Band 5 Psychological Wellbeing Practitioner (PWP) - Bath

Senior Machine Learning Engineer

More jobs to discover

I want to receive the latest job alerts for collection agent in draycott, som

Explore jobs in more locations

Customer Service Advisor

How You’ll Make a Difference

You Might Be a Great Fit If...

How We’ll Support You

What We Offer Our Team

Jobseeker tools

Employer Tools

Browse

Stay Connected