Customer experience leader Work, Jobs in Droitwich, Wor (with Salaries)

Operations Planning & Delivery Manager
Helping Hands —Alcester
- Up to £65,000 a year
- Communication skills
Quick apply
Production Team Leader
JVM Castings (Worcester) Ltd —Worcester
- From £36,000 a year
- Full-time
- Management
- Supervising experience
- In-person
- Free parking
- Life insurance
Quick apply
ER Manager
Helping Hands —Alcester
- Up to £65,000 a year
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Event Specialsts - join Team sbs
Special Bar Service Ltd —Pershore
- £28,000 - £60,000 a year
- Full-time
- Hospitality
- Organisational skills
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
22h
Content Marketing Specialist
Southco —Worcester
- From £32,000 a year
- Full-time
- Marketing
- Social media management
- English
- Life insurance
- Sick pay
Quick apply
11d
Care Team Leader Days
Sanctuary Care —Droitwich
- £15.34 an hour
- Care plans
- Annual leave
- Employee discount
Quick apply
Customer Experience Manager
Community Housing —Kidderminster
- £53,192 a year
- Full-time
- Customer service
- Leadership
8d
Head of Business Systems
Helping Hands —Alcester
- £70,000 - £75,000 a year
Quick apply
Debt Collection Agent
Automoney Trust Limited —Redditch
- £28,000 - £30,000 a year
- Full-time
- Customer service
- English
- Data entry
- Life insurance
Quick apply
Sales Administrator
Ecoflam UK Ltd —Worcester
- From £25,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Sales
- Life insurance
Quick apply
10d
Tesco Shift Leader - Days - Droitwich Express
Tesco UK —Droitwich
- £15.59 - £16.86 an hour
- Full-time
- Employee discount
Payroll Administrator
Emeria —Whittington
- Up to £25,000 a year
- Monday to Friday
- Microsoft Excel
- Customer service
- In-person
- Employee discount
Quick apply
4d
Bank Care Assistant
Sanctuary Care —Droitwich
- £13.27 an hour
- No experience needed
- Care plans
- Annual leave
- Employee assistance programme
Quick apply
Contact Centre Senior Coordinator
Livity Life —Worcester
- £29,536 - £29,537 a year
- Rotating shift
- Computer literacy
Quick apply
9d
Talent Acquisition Manager - Housing and Property
Sanctuary Group —Worcester
- £45,736 - £48,157 a year
- Full-time
- Analysis skills
- Presentation skills
- Continuous improvement
- Annual leave
- Employee discount
Quick apply
3d
Graduate Management Trainee - Worcester
Enterprise Mobility —Worcester
- Full-time
- Sales
- Customer service
- Bachelor's degree
Sales Administrator
Dolphin Computer Access —Worcester
- £26,000 - £27,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Customer service
- Free parking
- Annual leave
Quick apply
10d
Customer Service Contact Centre Manager
City of Wolverhampton Council —Wolverhampton
- £52,413 - £56,730 a year
- Full-time
- Hybrid work
- CRM software
- Management
- Customer service
9d
Director Volunteer Estate
The Council of Reserve Forces' and Cadets' Association —Birmingham
- £72,840 a year
- Full-time
- Management
- Travel
- Contracts
Quick apply
6d
Sourcing and Supply Chain Manager
Matcon Ltd —Evesham
- £60,000 - £65,000 a year
- Full-time
- Computer Science
- Up to 50% travel
- Engineering
- Free parking
- Store discount
Quick apply
9d

I want to receive the latest job alerts for customer experience leader in droitwich, wor

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Operations Planning & Delivery Manager

Helping Hands -
Alcester

Quick apply

Job details

Up to £65,000 a year

Qualifications

Communication skills

Full job description

Extraordinary Care. Extraordinary Culture. Extraordinary Careers.

At Helping Hands, kindness is our foundation. From our first kitchen‑table beginnings to the thousands‑strong team we are today, we’re united by one belief: everyone deserves to live well in the place they call home. If you’re passionate about creating meaningful experiences and want a role where your work genuinely helps families find the care they need, there’s a place for you here.

With over 7,000 colleagues delivering care across the UK, we’re transforming how we operate — strengthening how we plan, communicate, and deliver change across a complex, people-led organisation.

To support this, we’re hiring an Operations Planning & Delivery Manager — a senior, high-impact role at the centre of the business.

This is not a traditional “operations” role.

This is about leading change, driving alignment, and shaping how a large organisation works and communicates at scale.

As an Operations Planning & Delivery Manager, you will act as the lynchpin between strategy and execution — ensuring that operational priorities, change initiatives, and communication are aligned across the business.

You’ll work closely with senior leaders to bring clarity to complexity, create structure across a fast-paced environment, and ensure that teams across the organisation are engaged, informed, and able to deliver effectively.

Salary : Up to £65,000

What You’ll Be Doing

Leading a business-wide approach to operational planning and alignment
Owning and embedding a “one version of the truth” framework for communication and delivery
Driving the delivery of major change and transformation initiatives
Partnering with senior stakeholders to align priorities and enable execution
Designing and evolving target operating models and ways of working
Leading on engagement and communication planning, ensuring clarity and buy-in across teams
Acting as a central point of coordination across Operations, People, IT and leadership teams
Using data and insight to inform decisions, improve performance and drive change outcomes
Supporting a culture of continuous improvement across a complex, multi-site organisation

What We’re Looking For

We’re looking for a credible, engaging senior leader who thrives in pace and complexity.

You’ll bring:

Experience operating in a fast-paced, multi-site, people-led organisation
A proven track record of leading change and transformation
Exceptional communication and stakeholder engagement skills
The ability to influence at all levels, including senior leadership
A strong ability to create structure, clarity and alignment in complex environments
A proactive, resilient mindset with a focus on delivery and continuous improvement

This role is best suited to someone who has led change in a service-driven, people-focused organisation, where engagement and communication are critical — rather than purely transactional or process-driven environments.

Desirable

Experience in care, healthcare, or regulated sectors
Exposure to operating model design or transformation programmes
Familiarity with structured improvement methodologies (LEAN, Six Sigma, etc.)

Why Helping Hands

We’re a purpose-driven organisation — but we’re also a large, complex business undergoing real change.

This is your opportunity to:

Lead transformation that directly impacts colleagues and customers nationwide
Shape how a growing organisation aligns, communicates, and delivers
Be part of a business where people, pace and purpose come together

Quick apply

Refine Your Search

customer experience leader jobs in droitwich, wor

Operations Planning & Delivery Manager

Production Team Leader

ER Manager

Event Specialsts - join Team sbs

Content Marketing Specialist

Care Team Leader Days

Customer Experience Manager

Head of Business Systems

Debt Collection Agent

Sales Administrator

Tesco Shift Leader - Days - Droitwich Express

Payroll Administrator

Bank Care Assistant

Contact Centre Senior Coordinator

Talent Acquisition Manager - Housing and Property

Graduate Management Trainee - Worcester

Sales Administrator

Customer Service Contact Centre Manager

Director Volunteer Estate

Sourcing and Supply Chain Manager

I want to receive the latest job alerts for customer experience leader in droitwich, wor

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected