Patient services lead Work, Jobs in Droitwich, Wor (with Salaries)

Private Patient Co-ordinator
Spire Healthcare —Worcester
- Full-time
- Sales
- Customer service
- Communication skills
- Free parking
- Annual leave
7d
Neurodevelopmental Service Lead (Adult ASD Service)
Worcestershire Workforce —Redditch
- £62,321 - £69,500 a year
- Part-time
- Psychology
- In-person
- Leadership
- Free parking
Quick apply
Clinical Lead/Deputy Manager
Wayside Care Ltd —Bromsgrove
- £40,000 - £50,000 a year
- Full-time
- Anatomy knowledge
- Medication administration
- Nursing home
- Free parking
Quick apply
11d
Care Services Director
St Michael's Hospice —Hereford
- £81,619 - £93,299 a year
- Full-time
- Management
- Hospice
- In-person
- Free parking
- Store discount
Quick apply
1d
Patient Experience Lead - Quality and Governance Specialist
Spire Healthcare —Worcester
- £19,800 a year
- Part-time
- Microsoft Office
- IT
- Communication skills
- Free parking
- Annual leave
8d
Lead Theatre Practitioner
Circle Health Group —Droitwich
- Up to £48,000 a year
- Full-time
- Hospital
- Mentoring
- Leadership
- Employee discount
- Life insurance
Dental Practice Manager
Tenbury Dental Centre —Tenbury
- £35,000 - £40,000 a year
- Full-time
- Mentoring
- Organisational skills
- Leadership
- Referral programme
Quick apply
Buvidal Non-Medical Prescriber
Change Grow Live —Birmingham
- £47,792.23 - £53,329.99 a year
- Annual leave
- Employee discount
Dental Nurse
Droitwich - Roy Morris Dental Excellence —Droitwich
- £16 an hour
- Part-time
- Employee assistance programme
Quick apply
9d
Practice Manager
Stanley Dental Practice —Kidderminster
- Full-time
- Management
- Supervising experience
- Human resources
- Free parking
- Flexitime
Quick apply
Clinical Lead – Pre Assessment
Circle Health Group —Birmingham
- Up to £44,500 a year
- Full-time
- Hospital
- Leadership
- Communication skills
- Employee discount
- Life insurance
Quick apply
Hospitality Team Lead
Spire Healthcare —Birmingham
- Full-time
- Hospitality
- Customer service
- Leadership
- Annual leave
Patient and Public Involvement and Engagement Manager - College of Medicine and Health - 107625 - Grade 7
University of Birmingham —Birmingham
- £36,636 - £48,822 a year
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Sick pay
8d
Probation Service Officer - Birmingham
HM Prison & Probation Service —Birmingham
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
Non-Medical Prescriber
Change Grow Live —Stourbridge
- £47,792.23 - £53,329.99 a year
- Employee assistance programme
- Employee discount
Advanced Support Worker Specialist
Community Integrated Care —Bromsgrove
- £15.70 an hour
- Part-time
- Microsoft Outlook
- Communication skills
- Annual leave
- Flexible schedule
Quick apply
Hospital Affairs Lead - UK & Ireland (Midlands West)
Rhythm Pharmaceuticals —Birmingham
- Full-time
- Doctoral degree
- Sales
- Master's degree
Openings Support Manager
Hickory's Smokehouse —Birmingham
- Up to £35,000 a year
- Full-time
- Driving
- Restaurant
- Restaurant experience
- Health & wellbeing programme
- Employee discount
Quick apply
14d
People Partner
PortmanDentex —Cheltenham
- Full-time
- Remote
- Management
- Human resources
- Communication skills
- Employee assistance programme
Quick apply
Peer Support Worker
Midlands Partnership University NHS Foundation Trust —Bilston
- £25,760 - £27,476 a year
- Full-time
- Free parking
- Annual leave

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Private Patient Co-ordinator

Spire Healthcare -
Worcester

Apply Now

Job details

Full-time
7 days ago

Benefits

Free parking
Annual leave
Company pension
Private medical insurance
On-site parking

Qualifications

Sales
Customer service
Communication skills

Full job description

Spire South Bank Hospital have an exciting opportunity for are seeking a Private Patient Coordinator to join their team on a full time basis. The high-profile role is in place to support patients and consultant colleagues navigate suitable private pathways and treatment options. The Private patient coordinator will predominantly support Self-Pay patient enquiries at either enquiry, outpatient or in care stage as well as providing the support for patients with private medical insurance. The role will support the conversion warm leads into appointments and admissions to meet key performance targets whilst delivering our Purpose of providing ‘outstanding personalised care.’

Spire South Bank Hospital has been in operation for 30 years providing quality private healthcare to the local population and beyond, earning a reputation as a leader in Worcestershire. We work with some of the areas most experienced Consultant Surgeons, Anaesthetists and Physicians to deliver tailored, personalised care and are proud of the positive patient feedback we consistently receive.

Our vision is to be recognised as a world-class healthcare provider, bringing together the best people dedicated to creating excellent clinical environments and delivering the highest quality patient care.

Duties and responsibilities:

Manage in bound Self-Pay patient enquiries, in person, over the telephone and online/email, from initial enquiry through to booking in a timely and conscientious manner
Handle own workload effectively
Use of digital systems such as CRM/Workflow/Pricing
Communicate clearly and effectively with prospective patients via telephone and email, to provide information regarding pricing, procedures, consultants, availability taking bookings and payments where appropriate
Manage all Self-Pay patient enquiries, both over the telephone and online/email, from initial enquiry through to booking ensuring patient enquiry resolution
Working to agreed KPIs with positive and proactive customer-focused attitude
Provide support and guidance to consultants and their patients
Convert warm leads into appointments/sales in order to meet key performance targets
Take payments for planned diagnostics and treatments
Act as a change champion for new ways of working including digital tools
Demonstrate excellent communication, interpersonal and relationship building skills
Utilising a variety of systems that support the prioritisation and managing of your workload
Liaise with consultants and medical secretaries on consultant fee information ensuring these are maintained appropriately in the relevant systems

Who we're looking for:

To be able to demonstrate excellent customer service skills and a confident approach to handling a variety of systems
Experience of working in a similar position
Comfortable handling sensitive conversations
Enjoys working in a collaborative, fast paced team environment
Be able to work effectively to a national sales framework
Strong communication skills, demonstrating an ability to positively lead teams across multiple locations
Demonstrable ability to process data effectively and accurately

Benefits:

We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

35 days annual leave inclusive of bank holidays
Employer and employee contributory pension with flexible retirement options
‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
Free Bupa wellness screening
Private medical insurance
Life assurance
Save an average of £50 per month with our free onsite car park.

We commit to our employees’ well-being through work life balance, on-going development, support and reward.

Our Values

We are extremely proud of our heritage in private healthcare and of our values as an organisation:

Driving clinical excellence
Doing the right thing
Caring is our passion
Keeping it simple
Delivering on our promises
Succeeding and celebrating together

Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.

Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.

Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it’s their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.

Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.

Apply Now

Refine Your Search

patient services lead jobs in droitwich, wor

Private Patient Co-ordinator

Neurodevelopmental Service Lead (Adult ASD Service)

Clinical Lead/Deputy Manager

Care Services Director

Patient Experience Lead - Quality and Governance Specialist

Lead Theatre Practitioner

Dental Practice Manager

Buvidal Non-Medical Prescriber

Dental Nurse

Practice Manager

Clinical Lead – Pre Assessment

Hospitality Team Lead

Patient and Public Involvement and Engagement Manager - College of Medicine and Health - 107625 - Grade 7

Probation Service Officer - Birmingham

Non-Medical Prescriber

Advanced Support Worker Specialist

Hospital Affairs Lead - UK & Ireland (Midlands West)

Openings Support Manager

People Partner

Peer Support Worker

I want to receive the latest job alerts for patient services lead in droitwich, wor

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