Bring People Together. Create Flow. Deliver Exceptional Experiences.
Finn Lough is unlike anywhere else.
Nestled within 75 acres of woodland on the shores of Lower Lough Erne, we create extraordinary experiences through luxury accommodation, wellness, food, private events, exclusive hire celebrations, corporate retreats and unforgettable guest journeys.
As we continue to grow and evolve, we are seeking an exceptional Operations Lead to join our Senior Leadership Team.
This is a unique opportunity for someone who thrives on bringing structure to complexity, enjoys connecting people and departments, and takes genuine pride in creating an operation that runs smoothly because of the relationships, systems and communication they have built.
About the Role
The Operations Lead acts as the operational heartbeat of the resort.
Working across all departments, you will hold the bigger picture, ensuring information flows effectively, plans are aligned, teams are connected and guest experiences are delivered seamlessly from beginning to end.
You will play a key role in coordinating day-to-day operations while also leading the operational planning and delivery of weddings, corporate retreats, exclusive hire events and premium guest experiences.
This role is ideal for someone who remains calm under pressure, enjoys solving problems before they arise and naturally builds trust with people at every level of an organisation.
What You'll Be Responsible For
Operational Coordination
- Maintaining a clear view across all operational departments
- Supporting communication and collaboration between teams
- Identifying challenges early and coordinating practical solutions
- Helping create consistency, structure and operational rhythm across the resort
- Supporting department leaders to deliver exceptional results
Events & Exclusive Hire Experiences
- Coordinating weddings, retreats, corporate events and exclusive hire programmes
- Leading pre-event planning and operational briefings
- Managing event timelines and operational readiness
- Coordinating external suppliers and partners
- Supporting smooth delivery during live events
- Conducting post-event reviews and continuous improvement planning
Planning & Organisation
- Developing operational briefing packs and preparation plans
- Maintaining event and operational calendars
- Building practical systems and processes that improve consistency
- Supporting site readiness and operational excellence
Leadership & Collaboration
- Working closely with department heads across the resort
- Building strong cross-functional relationships
- Creating alignment between teams and operational priorities
- Contributing as a valued member of the Senior Leadership Team
About You
You'll be someone who:
- Naturally sees the bigger picture
- Thrives in fast-paced and ever-changing environments
- Is highly organised and detail-oriented
- Builds trust quickly and communicates effectively
- Remains calm and solution-focused under pressure
- Enjoys working collaboratively across multiple teams
- Takes ownership and follows through on commitments
- Leads through influence, credibility and relationships
Ideally, You'll Have
- Previous experience in hospitality, events, operations, guest experience or a similar environment
- Strong planning and coordination skills
- Experience managing multiple priorities simultaneously
- Confidence facilitating meetings and leading operational discussions
- Excellent communication and stakeholder management skills
- A genuine passion for creating exceptional guest experiences
Why Finn Lough?
This is an opportunity to help shape the future of one of Ireland's most unique hospitality destinations.
You'll join a collaborative leadership team, work alongside passionate people and have the chance to make a meaningful impact on how the resort operates and grows.
Most importantly, you'll help create the experiences that guests remember long after they leave.
Ready to Apply?
If you're excited by the idea of bringing people together, creating operational excellence and helping deliver extraordinary experiences, we'd love to hear from you.
Click the button below to apply.
