Information officer Work, Jobs in Dronfield, Dby (with Salaries)

Tenant Liaison Officer
Leodis Commercial Limited —Sheffield
- £15 an hour
- Temporary
- Administrative experience
- Data entry
- In-person
- Free parking
- Flexitime
Quick apply
Administrative and Data Officer
St Lukes Hospice —Sheffield
- £28,800 a year
- Part-time
- Microsoft Excel
- Administrative experience
- Organisational skills
11d
HR Administrator
Landmarks College —Sheffield
- £26,025 - £27,000 a year
- Full-time
- Hospitality
- Travel
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
3d
Administrative Support Officer
Sheffield Teaching Hospitals NHS Foundation Trust —Sheffield
- £28,392 - £31,157 a year
- Part-time
- Administrative experience
- Travel
1d
Referrals Coordinator
Esland —Belper
- £31,500 a year
- Full-time
- Hybrid work
- Childcare
- Customer service
- School
- Annual leave
- Employee assistance programme
Quick apply
Attendance Officer
Source Supply —Sheffield
- £17,838 - £18,529 a year
- Part-time
- Bachelor's degree
- In-person
- School
- Referral programme
Quick apply
2d
Housing and Progression Officer (maternity cover)
Four Trees Lettings/Nomad Opening Doors —Sheffield
- £30,195 a year
- Full-time
- Free parking
- Flexitime
Quick apply
4d
Room Bookings Officer
University of Sheffield —Sheffield
- £27,319 - £31,236 a year
- Full-time
- Hybrid work
- Organisational skills
- IT
- School
- Annual leave
- Employee discount
11d
Student Registry Support Assistant
University of Sheffield —Sheffield
- £23,742 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Annual leave
- Employee discount
13d
Representation Coordinator
Sheffield Hallam Students' Union —Sheffield
- £25,132 a year
- Full-time
- University
- In-person
- Annual leave
- Flexible schedule
Quick apply
Operational Support Officer
HM Courts & Tribunal Service —Sheffield
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
- Employee discount
12d
Junior Service Desk Analyst
Home Office —Sheffield
- £28,820 a year
- Full-time
- Customer service
- Analysis skills
- Presentation skills
- Annual leave
5d
Access Co-ordinator
University of Sheffield —Sheffield
- £27,319 - £33,951 a year
- Weekend availability
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
- Employee discount
Estates Compliance Officer
The Sheffield College —Sheffield
- £33,160 - £37,283 a year
- Full-time
- Free parking
- Annual leave
4d
Inclusion Officer
Sheffield City Council —Sheffield
- £33,143 - £37,280 a year
- English
- IT
- Care plans
Project Support Officer - Capital
Nottingham University Hospitals NHS Trust —Nottingham
- £28,392 - £31,157 a year
- Full-time
- Data entry
9d
Operations Support Officer
Sherwood Forest Hospitals NHS Foundation Trust —Sutton-In-Ashfield
- £32,073 - £39,043 a year
- Full-time
- Analysis skills
- Continuous improvement
2d
HSE Officer
IKO —Chesterfield
- Organisational skills
- IT
- Time management
- Free parking
Quick apply
Stock Information Officer
Rotherham Metropolitan Borough Council —Rotherham
- £35,412 - £38,220 a year
- Full-time
- Analysis skills
Operational Support Officer
HM Courts and Tribunals Service —Sheffield
- £25,582 a year
- Part-time
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
12d

I want to receive the latest job alerts for information officer in dronfield, dby

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Tenant Liaison Officer

Leodis Commercial Limited
Sheffield

Quick apply

Job details

Temporary
£15 an hour

Benefits

Free parking
Flexitime

Qualifications

GCSE
Yardi
Administrative experience
Data entry
Office experience

Full job description

JOB GUIDE

Resident Liaison Officer

JOB TITLE: Resident Liaison Officer

RESPONSIBLE TO: Contract Manager

PURPOSE OF JOB

To provide consultation and support to tenants / residents prior to, during and after the works to their homes, ensuring high levels of customer satisfaction.

SCOPE OF JOB

To provide resident liaison services on specified site(s) throughout Greater Manchester and Lancashire.

HOURS OF WORK

Site opening hours are from 8.00am to 4.30pm Monday to Thursday. Staff receive half hour for lunch.

KEY AREAS AND TASKS

1. Providing consultation to tenants prior to work commencing in their properties.

a. Carry out choice events/individual consultation with tenants regarding future work, and coordinate tenant’s choices as appropriate to scheme.

b. Generate and distribute relevant pre-works correspondence to residents before the works begin, including introduction letters; Getting to Know You letters; intro leaflets; 14 day notices; 7 day notices; 48/24 hour notice.

c. Carry out tenant inductions and pre-works/“getting to know you” surveys prior to work commencing in homes and pass relevant information to site management teams.

d. Record and monitor no access, reporting three times no access to client.

e. Record and monitor refusals. Ensure relevant forms completed and reported to client.

f. Agree appropriate liaison and future access arrangements with residents.

g. Provide and organise support needs; packing boxes; storage; respite and care needs and other facilities as required and agreed.

h. Develop data base of appropriate community stakeholders, i.e. Tenants and Residents Associations, police, local shops, schools and businesses etc.

i. Organise and facilitate and attend Open Day / scheme launch event.

2. Providing on-going support, consultation and provision of information to tenants whilst work is carried out on their properties.

a. Maintain and distribute routine correspondence during the works as required by the client / scheme.

b. During the works on properties, visit tenants homes (target at least daily). Ensure site team have laid dust sheets and protected belongings accordingly. Address any customer issues arising from works.

c. Maintain access to properties as required by site management to allow effective working.

d. Register resident issues and complaints on Issues Log and monitor sheet and resolve as per company procedures.

e. Ensure the site teams are briefed and updated regarding any relevant resident requirements and circumstances.

f. Develop and maintain ‘house files’ for all properties affected by the works, ensuring all correspondence to and from residents is recorded.

g. Liaise and work in conjunction with the client liaison representative(s).

h. Liaise and maintain relationships with relevant local community stakeholders.

3. Ensuring all communication and liaison activities are carried out to the satisfaction of all stakeholders

a. Where appropriate to the scheme, ensure resident surveys are issued and returned. Target response rate is 85%.

b. Record satisfaction data on monitor sheet.

c. Maintain no access, issues, refusal, satisfaction, progress monitor sheet and submit to Partnerships Manager at the end of each month.

d. Provide information and reports as required by site manager and support staff.

e. Attend site meetings as required.

f. Attend client and resident meetings where appropriate.

g. Identify and report to Site Manager and Partnerships Manager any community initiatives, good news stories or PR opportunities.

h. Attend client and resident events as requested.

i. Carry out responsibilities with clear regard to Emanuel Whittaker’s Equality and Dignity at Work, Health and Safety, and other relevant employee focused policies and procedures.

j. Assist in any other relevant tasks as identified by line manager/department.

Pay: £15.00 per hour

Benefits:

Flexitime
Free parking

Work Location: In person

Quick apply

Refine Your Search

information officer jobs in dronfield, dby

Tenant Liaison Officer

Administrative and Data Officer

HR Administrator

Administrative Support Officer

Referrals Coordinator

Attendance Officer

Housing and Progression Officer (maternity cover)

Room Bookings Officer

Student Registry Support Assistant

Representation Coordinator

Operational Support Officer

Junior Service Desk Analyst

Access Co-ordinator

Estates Compliance Officer

Inclusion Officer

Project Support Officer - Capital

Operations Support Officer

HSE Officer

Stock Information Officer

Operational Support Officer

I want to receive the latest job alerts for information officer in dronfield, dby

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected