Network engineers Work, Jobs in Dronfield, Dby (with Salaries)

Level 1 Helpdesk Engineer
FluidOne —Sheffield
- Full-time
- Customer service
- Windows
- Computer networking
- Employee assistance programme
14d
1st-2nd Line IT Support Engineer
ITM Power PLC —Sheffield
- Full-time
- Microsoft Outlook
- Customer service
- Windows
- Free parking
- Employee assistance programme
Quick apply
Level 2 Helpdesk Engineer
FluidOne —Sheffield
- Full-time
- Remote
- Azure
- Windows
- Microsoft Office
- Employee assistance programme
Level 4 Network Engineer Apprentice
Primary Goal —Glossop
- Full-time
- Computer networking
- IT
- School
- Employee assistance programme
- Employee discount
Quick apply
Senior Automation Engineer , EMA2 Reliability Maintenance Engineering
Amazon UK Services Ltd. —Mansfield
- Weekend availability
- AutoCAD
- Master's degree
- SQL
Audio Visual (AV) Engineer
Triumph AV —Newark-on-Trent
- £28,000 - £38,000 a year
- Full-time
- English
- Travel
- Mentoring
- Free parking
Quick apply
7d
Data Installation Engineer
Hutchison Technologies —Sheffield
- Full-time
- Travel
Quick apply
Structural Engineers
Amey Ltd —Sheffield
- Communication skills
- Annual leave
- Flexible schedule
Quick apply
11d
Graduate Transport Planner (Chesterfield)
AECOM —Chesterfield
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Software Engineer
Tes Global —Sheffield
- £40,000 - £60,000 a year
- Full-time
- Java
- JavaScript
- APIs
- Annual leave
- Employee assistance programme
Quick apply
IT Field Service Engineer - Hope Works & South
Breedon Group plc —Hope
- Full-time
- Hybrid work
- Windows
- Free parking
Quick apply
Professional Services Engineer (4th Line)
Millgate —Sheffield
- £55,000 - £60,000 a year
- Full-time
- Azure
- Project management
- Mentoring
Quick apply
6d
Technical Officer Structures
Sheffield City Council —Sheffield
- £47,181 - £51,356 a year
- Engineering
- Analysis skills
- Contracts
14d
Systems Engineer
Ericsson —Chesterfield
- Oracle
- No degree
- Linux
Jr. Embedded Software Engineer
Sitehop Ltd —Sheffield
- Hybrid work
- Computer Science
- Engineering
- C++
Quick apply
Infrastructure Engineer
Thales —Doncaster
- Full-time
- Azure
- Customer service
- SharePoint
- Annual leave
- Employee discount
Senior Traffic Control Engineer - Technology Services
AECOM —Chesterfield
- Full-time
- Hybrid work
- AutoCAD
- Civil engineering
- Engineering
Sr. EU Site Process Engineer, EUCF Process Engineering
Amazon UK Services Ltd. —Mansfield
- Full-time
- English
- Project management
- Bachelor's degree
Associate Flood Forecasting Modeller
AECOM —Chesterfield
- Full-time
- Hybrid work
- Engineering
- Analysis skills
- Bachelor's degree
Senior Network Architect
Transaction Network Services —Sheffield
- Full-time
- Azure
- Management
- DevOps
- Annual leave
- Life insurance

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Level 1 Helpdesk Engineer

FluidOne -
Sheffield

Apply Now

Job details

Permanent | Full-time
14 days ago

Benefits

Company pension
Employee assistance programme

Qualifications

Microsoft Windows Server
Customer service
Windows
IT support
Computer networking
SharePoint
IT
Communication skills
Active Directory

Full job description

Location:

Sheffield

Report to:

Level 1 Team Leader

Hours:

Full time permanent

Company Overview:

Established in 2006, FluidOne is an award-winning provider of secure Connected Cloud Solutions with a £110m turnover and consistently one of the highest Net Promoter Scores (NPS) in the industry. FluidOne has a strong company culture enjoyed by 460 staff and was ranked in the UK top 50 large companies to work for in the Best Companies awards 2023.

FluidOne supports the needs of 2,000+ customers, including 200 channel resellers, with IT and Cyber Security managed services underpinned by connectivity and communications solutions. A comprehensive managed service provider (MSP), FluidOne has in-house experts that specialise in providing solutions ranging from IT security and disaster recovery, to cloud hosting and Microsoft licence management. As AI becomes a core enabler of innovation, FluidOne’s vision is to lead the way in secure AI adoption, combining innovative Connected Cloud solutions with unmatched expertise and service, empowering businesses to thrive confidently in the AI era. The company consults with its customers to design solutions that complement their in-house IT structures; taking complex hybrid multi-site environments, to make them simple and secure, so end-users can access their business applications wherever they are.

FluidOne delivers tailored IT solutions across a broad customer base, structured to meet the specific needs of different market segments. For small and medium-sized businesses (SMBs), FluidOne provides comprehensive IT support through its branch network, delivering localised, expert services that ensure security, efficiency, and scalability, providing individual solutions and fully comprehensive managed services. For enterprise clients, FluidOne offers advanced solutions that manage costs, risks and optimise organisational operational performance, providing everything from design and delivery to ongoing support. Specialising in Data & AI (D&AI), managed services, and cloud transformation, FluidOne’s toolkit includes consulting-led services that help enterprises harness the power of artificial intelligence while maintaining robust compliance and security. FluidOne’s dual-structured approach ensures all customers – from growing SMBs to large, complex enterprises – benefit from trusted, innovative, and future-ready IT services.

Role Overview:

The Helpdesk Engineer is part of a team providing remote support to clients, managing a range of 1st line cases.

Strong written and verbal communication skills are essential for effective interaction with end users.

Responsibilities:

Communicate with end users via telephone, email, and remote-access tools.
Deliver high‑quality client service and manage expectations in line with established processes
Manage all service requests in accordance with defined SLAs.
Take full ownership of incidents through to resolution or appropriate escalation.
Maintain accurate and timely updates within the Service Desk system

Requirements:

Proficient in diagnosing network, software, and hardware issues both verbally and remotely.
Strong knowledge of Microsoft Windows 10 and 11.
Proficient with Microsoft 365 applications
Experience with Microsoft 365 administration (Exchange Online, Teams, SharePoint, Entra ID).
Experience managing users and permissions in Active Directory / Entra ID
Minimum 12 months’ experience in a similar support role.

Desirable:

Foundation-level understanding of networking principles
Knowledge of Windows Server environments and Active Directory administration

Other:

Strong grounding in general IT support
Excellent customer service and communication skills
Ability to perform effectively in a fast‑paced environment
Proactive, with strong initiative
Demonstrates ownership and accountability
Maintains a high standard of professional conduct
Experienced in IT issue analysis and resolution

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Benefits after probationary period:

Subsidised health and dental care
Employee Assistance Programme (EAP)
Life assurance (3x salary)
Sodexo discount platform
FluidOne breakfast and refreshments on office days
Pension contribution – 5% company contribution
Generous holiday entitlement
One day off for birthday
Half price internet connectivity
Ride2Work scheme
Department incentives

How To Apply:

Send CV with covering letter to [email protected] with the job title as the subject field.

FluidOne is an equal opportunities provider and welcomes applications regardless of sex, marital status, ethnic origin, disability, religion, sexual orientation, or age.

Apply Now

Refine Your Search

network engineers jobs in dronfield, dby

Level 1 Helpdesk Engineer

1st-2nd Line IT Support Engineer

Level 2 Helpdesk Engineer

Level 4 Network Engineer Apprentice

Senior Automation Engineer , EMA2 Reliability Maintenance Engineering

Audio Visual (AV) Engineer

Data Installation Engineer

Structural Engineers

Graduate Transport Planner (Chesterfield)

Software Engineer

IT Field Service Engineer - Hope Works & South

Professional Services Engineer (4th Line)

Technical Officer Structures

Systems Engineer

Jr. Embedded Software Engineer

Infrastructure Engineer

Senior Traffic Control Engineer - Technology Services

Sr. EU Site Process Engineer, EUCF Process Engineering

Associate Flood Forecasting Modeller

Senior Network Architect

I want to receive the latest job alerts for network engineers in dronfield, dby

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