Technical support Work, Jobs in Dronfield, Dby (with Salaries)

Technical Support & Planning Coordinator
Superior Wellness Limited —Chesterfield
- Full-time
- Customer service
- Plumbing
- Communication skills
- Annual leave
Quick apply
1d
Desktop Support Analyst
Brightwell —Chesterfield
- Azure
- Customer service
- Windows
- Free parking
- Employee assistance programme
14d
IT Support Technician
University of Sheffield —Sheffield
- £27,319 - £33,951 a year
- Full-time
- Hybrid work
- Customer service
- Windows
- Scripting
- Annual leave
- Employee discount
1d
IT Support Technician
Elevate Technology Group —Chesterfield
- £27,000 - £32,000 a year
- Azure
Desktop Support Specialist
Fragomen —Sheffield
- Full-time
- Windows
- Microsoft Office
- IT
- Annual leave
- Employee assistance programme
Technical Support
20i Ltd —Mansfield
- £25,000 a year
- Weekend availability
- Computer Science
- Customer service
- JavaScript
- Free parking
Quick apply
9d
IT Application Support
Advanced Supply Chain Group —Sheffield
- £30,000 - £43,000 a year
- Full-time
- Hybrid work
- Azure
- SQL
- JavaScript
- Annual leave
Technical Services Field Support
Keepmoat Homes —Doncaster
- Full-time
- Microsoft Office
- Driving
- SharePoint
- Employee assistance programme
- Employee discount
Oracle Technical Support Analyst
Gov Facilities Services —Sheffield
- £57,569.74 - £65,965.33 a year
- Full-time
- Hybrid work
- Oracle
- Data analysis skills
- SQL
- Employee assistance programme
Level 1 Helpdesk Engineer
FluidOne —Sheffield
- Full-time
- Customer service
- Windows
- Computer networking
- Employee assistance programme
8d
Cluster IT Technician
INOVA Multi Academy Trust —Sheffield
- £30,024 - £32,597 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- School
- Free parking
- Health & wellbeing programme
Quick apply
14d
IT Technical Services Apprentice
QA Apprenticeships —Sheffield
- £26,538 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Referral programme
INFORMATION TECHNOLOGY - IT SUPPORT TECHNICIAN
MMD Mining Machinery Developments Ltd —Alfreton
- £26,000 - £32,000 a year
- Full-time
- Customer service
- Windows
- Microsoft Office
- Free parking
- Store discount
Quick apply
2d
Complex Product Support Associate
Tes Global —Sheffield
- £26,091 a year
- Full-time
- Annual leave
- Employee assistance programme
Quick apply
Product Support Associate
Tes Global —Sheffield
- Full-time
- Annual leave
- Employee assistance programme
Quick apply
1st-2nd Line IT Support Engineer
ITM Power PLC —Sheffield
- Full-time
- Microsoft Outlook
- Customer service
- Windows
- Free parking
- Employee assistance programme
Quick apply
Technical Customer Experience Advisor
Safetykleen —Dinnington
- £26,130 a year
- Full-time
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
Service Desk Analyst
Genuit Group —Doncaster
- Full-time
- Customer service
- Windows
- Travel
7d
IT Support Apprentice
QA Apprenticeships —Sheffield
- £18,000 - £20,000 a year
- Full-time
- Customer service
- Analysis skills
- Computer networking
Product Support Specialist
LabLogic Systems —Sheffield
- Full-time
- Oracle
- Laboratory experience
- Windows

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Technical Support & Planning Coordinator

Superior Wellness Limited -
Chesterfield

Quick apply

Job details

Permanent | Full-time
1 day ago

Benefits

Additional leave
On-site gym
Annual leave
On-site parking

Qualifications

Customer service
Plumbing
Communication skills

Full job description

Job Title: Technical Support & Planning Coordinator

Reporting to: After Sales Manager

Location: Chesterfield, UK – On-site

About Superior Wellness

Superior Wellness is the world's fastest-growing manufacturer and distributor of premium hot tubs, swim spas, Chill Tubs, saunas, and wellness products. We lead the market through a commitment to innovation, quality, and a customer-first mindset.

As an international business importing from multiple countries, we offer a global range of high-quality products to both trade and retail customers. Our focus is simple, improving health and wellbeing through exceptional products and service.

We're passionate about helping our partners and our people grow, driven by our vision to become the world market leader in wellness products and deliver a best-in-class customer experience.

The Role

We are looking for a Technical Support & Planning Coordinator to join our growing After Sales and Technical team, playing a key role in resolving technical queries and keeping our technician and service schedule running smoothly.

This is a hands-on role suited to someone who enjoys a fast-paced, operational environment and wants to make a real impact in a scaling business.

You'll work closely with our technicians, after sales advisors, and logistics teams, and be responsible for combining technical problem-solving with the planning and scheduling that keeps customer service on track.

We're a fast-paced, growing business, so this role suits someone who is proactive, adaptable, and comfortable taking ownership.

Key Responsibilities

Provide technical support to customers and technicians, diagnosing product and installation issues (electrical and plumbing related)
Plan and coordinate technician visits, service jobs, and workloads to meet customer and business priorities
Manage the scheduling of spare parts, repairs, and follow-up work to ensure timely resolution
Act as the link between customers, technicians, and internal teams to keep everyone updated
Maintain accurate records of technical cases, planning schedules, and job outcomes
Identify recurring technical issues and feed back to help improve products and processes

What We're Looking For

Essential:

Experience in a planning, scheduling, or coordination role
A technical background, ideally in plumbing or electrics
Previous customer service experience with strong communication skills

Desirable:

Experience in a product-based, manufacturing, or field service environment
Familiarity with CRM, scheduling, or job management systems
We're looking for someone who is hands-on, reliable, and takes ownership of their work.

Our Values

We are a values-driven business built on Discipline, Responsibility, Consistency, Trust, Integrity and Team. We look for people who take ownership, support their colleagues, and strive to improve every day.

These values help us maintain the high standards of quality, service, and customer experience that our customers expect.

Why Join Superior Wellness

We don't just talk about wellness — we live it.

At Superior Wellness, you'll be part of a fast-growing, international business where people are trusted to take ownership, make decisions, and genuinely impact how we grow. We're building something ambitious, and we're looking for people who want to be part of that journey.

You'll be joining a team that is supportive, hard-working, and focused on getting better every day. It's a hands-on environment where ideas are welcomed, and people are encouraged to take responsibility and make things happen.

In addition to your salary, we offer:

13% company-wide bonus scheme (T&Cs apply)
31 days annual leave (including Bank Holidays)
Additional annual leave with length of service (up to 5 extra days)
Holiday purchase scheme

We also focus heavily on wellbeing and creating an environment where you can perform at your best:

Fully equipped onsite gym
Weekly fitness classes
Fresh fruit and breakfast options available daily

Plus:

Onsite parking (where applicable)
A collaborative and supportive team environment
The opportunity to grow within a fast-paced, international business

How to Apply

If you're looking for a role where you can make an impact, take ownership, and grow alongside an ambitious business, we'd love to hear from you.

Apply directly via Indeed. If you'd like to find out more about the role before applying, we'd be happy to have a confidential conversation.

Equal Opportunities

Superior Wellness Ltd is proud to be an equal opportunities employer. We welcome applications from all backgrounds.

In line with GDPR regulations, your personal data will be handled securely and only used for recruitment purposes.

Work Location: In person

Quick apply

Refine Your Search

technical support jobs in dronfield, dby

Technical Support & Planning Coordinator

Desktop Support Analyst

IT Support Technician

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IT Application Support

Technical Services Field Support

Oracle Technical Support Analyst

Level 1 Helpdesk Engineer

Cluster IT Technician

IT Technical Services Apprentice

INFORMATION TECHNOLOGY - IT SUPPORT TECHNICIAN

Complex Product Support Associate

Product Support Associate

1st-2nd Line IT Support Engineer

Technical Customer Experience Advisor

Service Desk Analyst

IT Support Apprentice

Product Support Specialist

I want to receive the latest job alerts for technical support in dronfield, dby

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