Operational Support Assistant (Fixed-Term Contract)
Location: Glasgow (Hybrid/Office-Based)Contract: Fixed-Term, 3 Months (Holiday Cover)Hours: Full-Time or Part-Time ConsideredSalary: £12.50 per hour
About the Role
We are looking for an organised, proactive, and enthusiastic Operational Support Assistant to join our team on a fixed-term basis to provide holiday cover and additional operational support during a busy period.
This role would be ideally suited to a university student, recent graduate, or someone looking to gain valuable experience within a growing healthcare business. You'll work closely with our Operations, Marketing, and Patient Care teams, supporting a variety of administrative tasks that help our clinics run efficiently.
No previous healthcare experience is required-just a positive ‘can do’ attitude, excellent organisational skills, and a genuine willingness to learn.
Key ResponsibilitiesAdministrative Support
- Provide general administrative support across all areas of the business.
- Maintain and update internal databases and spreadsheets.
- Assist with data entry and record management.
- Support document preparation, filing, and compliance administration.
- Help coordinate internal meetings and distribute meeting notes where required.
Operational Support
- Assist with clinic and operational reporting.
- Support the management of stock, supplies, and equipment records.
- Help monitor and update internal processes and operational documents.
- Support the implementation of new systems and projects.
Patient & Team Support
- Provide administrative support to the Patient Care Team.
- Help with appointment-related administration and clinic preparation.
- Support communication between satellite clinics and head office.
- Assist with maintaining accurate records and documentation.
Project Support
- Assist with one-off operational projects.
- Support marketing and events administration when required.
- Help gather information and prepare reports for management.
What We're Looking ForEssential Skills
- Strong organisational and time-management skills.
- Excellent attention to detail.
- Good written and verbal communication skills.
- Confidence using Microsoft Office (Word, Excel, Outlook).
- Ability to manage multiple tasks and priorities.
- Professional and positive attitude.
Desirable
- Currently studying towards a degree or recently graduated.
- Previous administration, retail, hospitality, or customer service experience.
- Experience using spreadsheets and databases.
What You'll Gain
This role offers an excellent opportunity to gain hands-on experience within a growing healthcare organisation and develop skills in:
- Business operations
- Administration and project management
- Healthcare services
- Data management and reporting
- Professional communication
- Process improvement
You'll gain exposure to multiple areas of the business and work closely with senior leaders, making this an ideal stepping stone for a future career in operations, healthcare management, marketing, business, or administration.
Personal Attributes
We're looking for someone who is:
- Reliable and dependable
- Curious and eager to learn
- Comfortable asking questions
- Adaptable and flexible
- Professional and approachable
- Confident working independently and as part of a team
This is a fantastic opportunity for someone looking to build practical business experience over the summer while making a meaningful contribution to a patient-focused organisation.
Pay: £12.50 per hour
Work Location: In person
