Customer care specialist Work, Jobs in Drumclog, Slk (with Salaries)

Retention Specialist
Canova Medical —Glasgow
- From £30,000 a year
- Full-time
- Microsoft Word
- Sales
- Customer service
Quick apply
Engineering Officer (Traffic and Transportation)
South Lanarkshire Council —South Lanarkshire
- £52,392 - £53,177 a year
- Full-time
- AutoCAD
- Military
- English
- Annual leave
- Employee assistance programme
8d
Driver
ABM UK —Paisley
- Weekend availability
- Customer service
- Driving
- Communication skills
- Employee discount
Quick apply
13d
Financial Investigator
HM Revenue and Customs —Gartcosh
- £37,682 - £40,705 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Communication skills
- Work from home
1d
Sales Advisor
Tapi —Glasgow
- Full-time
- Employee assistance programme
- Employee discount
Driver
ABM —Paisley
- Weekend availability
- Customer service
- Driving
- Communication skills
12d
IM&T Technician
NHS Scotland —Glasgow
- £34,544 - £43,039 a year
- Monday to Friday
- Hybrid work
- Customer service
- No degree
- IT
5d
G2 Admin Assistant (Auchintibber)
South Lanarkshire Council —South Lanarkshire
- £14,663 - £14,872 a year
- Part-time
- Military
- English
- Organisational skills
- Annual leave
- Employee assistance programme
6d
Health and Wellness Sales Advisor
Boots —Glasgow
- £16 an hour
- Part-time
- Sales
- Customer service
- No experience needed
- Employee assistance programme
- Employee discount
13d
Starbucks Barista
OCO —Hamilton
- £13.45 an hour
- Weekend availability
Electrician
Equans —Irvine
- Full-time
- Hospital
- Maintenance
- Annual leave
- Employee assistance programme
Product Support Senior Specialist
Jaguar Land Rover —Irvine
- £95,000 - £119,000 a year
- Presentation skills
- Bachelor's degree
- No degree
- Annual leave
4d
Architectural Technician
Keepmoat Homes —Glasgow
- Full-time
- Employee assistance programme
- Employee discount
Senior Fundraiser (Individual Giving)
Ayrshire Hospice —Ayr
- £30,661 a year
- Customer service
- Microsoft Office
- Project management
14d
Service Manager
HM Revenue and Customs —Glasgow
- £45,544 - £49,523 a year
- Part-time
- Hybrid work
- DevOps
- English
- Analysis skills
- Work from home
1d
Van Driver
Allied Vehicles —Glasgow
- £0.01 a year
- Monday to Friday
- Driving
- Communication skills
- Free parking
- Annual leave
Quick apply
7d
Design Specialist
Gallagher —Glasgow
- Marketing
- Employee stock purchase plan
- Life insurance
8d
Occupational Health Advisor
TAC —Glasgow
- From £42,000 a year
- Part-time
- Microsoft Office
- Case management
- IT
- Annual leave
- Employee assistance programme
Senior Manager - Operational Excellence
Nationwide Building Society —Glasgow
- From £75,000 a year
- Full-time
- Financial services
- Leadership
5d
Mobility Advisor
Allied Vehicles —Glasgow
- £0.01 a year
- Sales
- Customer service
- Free parking
- Annual leave
Quick apply

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Retention Specialist

Canova Medical
Glasgow

Quick apply

Job details

Full-time
From £30,000 a year

Qualifications

Microsoft Word
Sales
Customer service
Analysis skills
Data entry
Phone etiquette
Communication skills

Full job description

Job Summary

We are seeking a dedicated and personable Retention Specialist to join our team. The successful candidate will play a vital role in maintaining strong relationships with our clients, ensuring their satisfaction, and fostering loyalty. This position offers an excellent opportunity for individuals with strong communication skills and a passion for customer service to contribute to the growth and success of our organisation. The role involves engaging with clients via phone and digital channels, analysing customer data, and implementing strategies to enhance retention rates.

Duties

Manage inbound and outbound customer calls with professionalism, demonstrating excellent phone etiquette.
Utilise data entry skills to accurately record customer interactions, feedback, and relevant information in our CRM system.
Analyse customer data to identify trends, potential issues, and opportunities for upselling additional products or services.
Develop personalised retention strategies tailored to individual client needs and preferences.
Conduct follow-up communications to ensure customer satisfaction and resolve any concerns promptly.
Collaborate with sales and marketing teams to implement upselling initiatives that benefit both the organisation and clients.
Maintain detailed records of customer interactions, feedback, and retention activities for reporting purposes.

Qualifications

Proven experience in data entry, customer service, or retention roles is preferred.
Strong communication skills with the ability to engage clients professionally and empathetically.
Excellent analysis skills to interpret customer data and identify actionable insights.
Demonstrated phone etiquette and interpersonal skills to build rapport with diverse client bases.
Ability to upsell products or services tactfully without compromising customer satisfaction.
Organised with attention to detail, capable of managing multiple tasks efficiently in a fast-paced environment.

This position offers a rewarding career opportunity for motivated individuals eager to develop their skills within a dynamic organisation committed to exceptional customer care.

Pay: From £30,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

customer care specialist jobs in drumclog, slk

Retention Specialist

Engineering Officer (Traffic and Transportation)

Driver

Financial Investigator

Sales Advisor

Driver

IM&T Technician

G2 Admin Assistant (Auchintibber)

Health and Wellness Sales Advisor

Starbucks Barista

Electrician

Product Support Senior Specialist

Architectural Technician

Senior Fundraiser (Individual Giving)

Service Manager

Van Driver

Design Specialist

Occupational Health Advisor

Senior Manager - Operational Excellence

Mobility Advisor

I want to receive the latest job alerts for customer care specialist in drumclog, slk

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