2nd line support Work, Jobs in dudley, wmd (with Salaries)

Application Support Officer
Dudley Metropolitan Borough Council —Dudley
- £31,537 - £34,434 a year
- Part-time
- Customer service
6d
1st Line Support Analyst
Sharp —West Bromwich
- Full-time
- Hybrid work
- Azure
- In-person
- Communication skills
- Annual leave
- Life insurance
2nd Line IT Support Technician
bk plus —Shenstone
- Full-time
- Windows
- Computer networking
- Organisational skills
- Employee assistance programme
Quick apply
IT Officer
School of Coding —Birmingham
- £28,000 - £32,000 a year
- Full-time
- Google Suite
- Microsoft Access
- Computer Science
- Annual leave
- Employee assistance programme
Quick apply
1d
3rd Line Support Engineer
wavenet —Solihull
- Full-time
- Azure
- Windows
- Annual leave
- Employee assistance programme
Quick apply
IT Support Engineer
Precision Ceramics —Birmingham
- Full-time
- Azure
- Microsoft Office
- Computer networking
- Sick pay
Quick apply
10d
1st Line Application Support
Corpay —Meriden
- Full-time
- SQL
- APIs
- Life insurance
Digital Workplace Engineer
South Staffordshire Plc —Walsall
- Up to £35,000 a year
- Full-time
- Software troubleshooting
- Customer service
- Driving
- Employee assistance programme
- Employee discount
1d
Network Operation Engineer
SCC —Birmingham
- £40,000 - £45,000 a year
- Monday to Friday
- Hybrid work
- Communication skills
- Negotiation
IT Technician
CBW Group Holdings —Redditch
- £45,000 a year
- Full-time
- Azure
- Scripting
- SharePoint
5d
Process Developer
TLT —Birmingham
- Full-time
- Hybrid work
- Azure
- SQL
- JavaScript
APS Engineer
BNP Paribas —Solihull
- Full-time
- Employee discount
IT Infrastructure Technician
Villeroy & Boch —Armitage
- Full-time
- Customer service
- English
- Communication skills
Network engineer L2
wavenet —Birmingham
- Full-time
- Continuous improvement
- Computer networking
- Communication skills
- Employee assistance programme
Quick apply
Senior Data Architect (£57,515 - £82,430)
Driver and Vehicle Standards Agency —Birmingham
- £57,515 a year
- Part-time
- Hybrid work
- Presentation skills
- Driving
- Travel
- Annual leave
- Employee assistance programme
Senior Application Developer
LRQA group —Birmingham
- Remote
- Azure
- Computer Science
- DevOps

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Application Support Officer

Dudley Metropolitan Borough Council -
Dudley

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Job details

Permanent | Part-time | Full-time
£31,537 - £34,434 a year
6 days ago

Qualifications

Customer service
Application support

Full job description

Job Introduction

Job Opportunity: Application Support Officer
Terms: Part Time (25 hours per week), Permanent Position
Salary: Grade 7, £31,537 - £34,434 pro rata (pay award pending)

We are looking to appoint a highly motivated and driven Application Support Officer to play a key role in delivering high-quality application support services across the Council.

This is an exciting opportunity to contribute to the effective support/delivery of critical business applications, ensuring excellent customer service, continuous improvement, and a strong user-focused approach. You will work closely with colleagues across Technology and the wider organisation to maintain and enhance application performance, support service delivery, and help drive digital innovation. An in-depth knowledge of technically supporting corporate and/or business applications is essential.

We are looking for:

Ideally, someone who can ‘hit the ground running’ in a Local Authority application support role
Experience of supporting Local Authority line of business applications
Proven experience providing solid evidence-based 2nd line support to users of a wide range of applications
Strong technical troubleshooting and problem-solving skills in live environments.
A commitment to delivering excellent customer service and improving user experience.

Workplace Attendance: Working in the office 3+ days a week (pro-rata) or Onsite full time

So that we can demonstrate Dudley’s commitment to diversity and inclusion and to improve bias in the recruitment process that could create barriers for candidates. Your personal data will be anonymised when you apply, to ensure that you comply with our anonymisation process, please ensure you have removed your name and date of birth from any attachments prior to uploading them to your application.

Online application forms will only be accepted for this vacancy, online facilities for jobs are available at public libraries within the Dudley Borough.

All applicants must be able to provide documentation to prove their right to work in the UK.

Please note: Dudley MBC does not currently offer sponsorship for candidates without the Right to Work in the UK.

If you require support completing an online or paper application form and or interview techniques, please contact Dudley Adult and Community Learning on 01384 818 143 or [email protected] who can support with Digital Skills and Job Applications.

If you have a disability and require assistance in making an application please contact the HR Resourcing Team via [email protected]

If you are experiencing a problem whilst applying for a position, please follow the link below to the WM Jobs Help Page in the first instance https://help.wmjobs.co.uk/

If the WM Jobs Help Page does not resolve your issue then please contact the HR Resourcing Team via [email protected]

Dudley Council will check the information that you have provided against any details already held for accuracy and completeness. The Council will check, share and cross match your information both internally within the council and with external organisations to protect public funds and prevent or detect crime, only where the law allows us to do so.

The Council’s full Privacy and Disclaimer Statement can be accessed on the website at https://www.dudley.gov.uk/privacy-disclaimer-statement/

N.B. We reserve the right to close this vacancy prior to the advertised date should we receive a large number of applications

#LI-DMBC2019

Apply Now

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2nd line support jobs in dudley, wmd

Application Support Officer

1st Line Support Analyst

2nd Line IT Support Technician

IT Officer

3rd Line Support Engineer

IT Support Engineer

1st Line Application Support

Digital Workplace Engineer

Network Operation Engineer

IT Technician

Process Developer

APS Engineer

IT Infrastructure Technician

Network engineer L2

Senior Data Architect (£57,515 - £82,430)

Senior Application Developer

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