It administrator Work, Jobs in Dudley, Wmd (with Salaries)

Helpdesk Administrator
UKDA Facilities Ltd —Dudley
- From £25,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Office
- IT
Quick apply
1d
Maintenance Helpdesk Coordinator
Keys Group —Halesowen
- £27,000 a year
- Monday to Friday
- Microsoft Excel
- Maintenance
- Annual leave
- Employee assistance programme
Quick apply
Estates Help Desk Administrator & Coordinator
Elysium Healthcare —Wolverhampton
- £28,000 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply

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Helpdesk Administrator

UKDA Facilities Ltd
Dudley

Quick apply

Job details

Full-time
From £25,000 a year
1 day ago

Benefits

Company pension
On-site parking

Qualifications

Microsoft Powerpoint
Microsoft Office
Performance management
IT
Leadership
Communication skills
Help desk

Full job description

UKDA are a working at heights specialist working in the FM sector.

You will be working on a team of 4 Helpdesk Operatives and 20 Engineers plus various Contractors.

Providing front line support to our clients, from receiving, processing and scheduling reactive and planned maintenance work orders.

In addition to this you will be organising quotation requests for one off project works which may require site visits.

You will be working with multi-clients and managing various projects at any one time. Coming from a fast-paced high-pressured background, you’ll find it second nature to understand the complexities of the business.

To be successful you will have:

You will be a strong self motivated people manager with effective communication
problem solving and performance management skills.
You will be confident, self-motivated with a ‘can-do’ attitude.
You will have exceptional communication skills using different styles to deliver clear messages at all levels.
You will find it easy to adapt to change quickly and to the ever-changing priorities.

Responsibilities

· Manning the office on a daily basis

· Organizing and scheduling the work for the engineers

· Liaising with clients via email and telephone to book in PPM works, remedial works and one off works

· Producing and issuing RAMS/permit to works

· Maintaining the company vehicles under the instruction from the company directors

· Typing and issuing quotations

· Liaising with Sub Contractors and Engineers

· Dealing with all company emails and telephone calls

· General day to day running of the helpdesk/office

To be successful you will have::

Experience

Experience of working ona helpdesk/operational team preferably within Facilities Services Environment
Demonstrable evidence of influencing positive change within a team
Excellent communication skills managing and overseeing project works
Proven experience in a professional customer services environment and client engagement

Knowledge

Knowledge of Facilities Services operations is preferable
A good knowledge of CAFM System (we currently use Sim Pro), web-based software, IT best practices, industry trends and customer service including report generating.
Working at height knowledge would be useful
Health and Safety Training

Skills Competence

Excellent verbal communication skills and good telephone and face to manner
Accuracy & Precision in all written communication
IT literate with extensive experience of MS Office applications i.e. Word, excel and power point

Job Type: Full-time

Pay: From £25,000.00 per year

Benefits:

Company pension
On-site parking

Work Location: In person

Quick apply

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it administrator jobs in dudley, wmd

Helpdesk Administrator

Maintenance Helpdesk Coordinator

Estates Help Desk Administrator & Coordinator

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