Process lead Work, Jobs in Dudley, Wmd (with Salaries)

Continuous Improvement Lead
Culligan UK limited —Wolverhampton
- Full-time
- Continuous improvement
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
Change Lead - Oldbury
DPD Group UK —Oldbury
- £80,000 a year
- Full-time
- Free parking
Quick apply
Complaints Experience & Journey Lead
National Westminster Bank PLC —Birmingham
- £61,000 - £91,500 a year
- Full-time
- Hybrid work
- Data analysis skills
- Financial services
- Annual leave
1d
ER Manager
Helping Hands —Alcester
- Up to £65,000 a year
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Continuous Improvement Lead
Window Systems Division —Telford
- Full-time
- Computer literacy
- Engineering
- Microsoft Office
Intake Team Lead
McCain Foods Limited —Wombourne
- Full-time
- Continuous improvement
- Organisational skills
- Leadership
People Operations Lead
Serco Group —Solihull
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Customer service
- Continuous improvement
- Case management
- Annual leave
- Employee assistance programme
People Manager
nGeneration —Tipton
- £37,500 - £40,000 a year
- Full-time
- Microsoft Excel
- Human resources
- IT
Quick apply
Head of Employer Services
City of Wolverhampton Council —Wolverhampton
- £66,939 - £70,283 a year
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
1d
Manager of Dedicated Implementations - EMEA
Ashby —Birmingham
- £110,000 - £165,000 a year
- Full-time
- Remote
- Project management
- Travel
- Leadership
- Annual leave
Curriculum Lead
Sandwell College —Birmingham
- £48,163 - £51,106 a year
- Full-time
- Education
- Organisational skills
- Leadership
- Annual leave
- Employee discount
Quick apply
Head of Care and Specialist Housing
Black Country Housing Group —Tividale
- £70,000 a year
- Full-time
- Management
- No degree
- Annual leave
- Employee assistance programme
Quick apply
Case Administrator - Dudley and Sandwell PDU
HM Prison & Probation Service —Dudley
- £20,001 - £30,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
PMO Programme Manager
Safran —Wolverhampton
- Full-time
- PMP
- Engineering
- Analysis skills
8d
Technical Lead
West Brom —West Bromwich
- £60,000 a year
- Full-time
- Hybrid work
- Azure
- Oracle
- Windows
- Employee discount
14d
Head of Supply Chain
Robinson Brothers Ltd —West Bromwich
- £50,000 - £60,000 a year
- Full-time
- In-person
- Communication skills
- Negotiation
- Free parking
- Health & wellbeing programme
Quick apply
5d
Partnerships Lead
Cabinet Office —Birmingham
- £57,204 - £63,953 a year
- Part-time
- Presentation skills
- Communication skills
- Negotiation
- Annual leave
O2C Process Lead (Finance Operations)
OneAdvanced —Birmingham
- Sales
- ERP systems
- IT
- Work from home
- Employee assistance programme
User Experience Lead
Deutsche Bank —Birmingham
- Full-time
- Hybrid work
- Communication skills
- Employee discount
International Customer Service Manager
DPD Group UK —Oldbury
- £70,500 a year
- Full-time
- Hybrid work
- Customer service
- Leadership
- Communication skills
- Free parking
Quick apply

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Continuous Improvement Lead

Culligan UK limited -
Wolverhampton

Quick apply

Job details

Full-time

Benefits

Free parking
Cycle to work scheme
Company pension
Employee assistance programme
Employee discount
Sick pay
On-site parking

Qualifications

Six Sigma
Continuous improvement
Kaizen
Communication skills

Full job description

Who are we?

Our UK companies are proud to be part of the international Culligan group. We work to provide better water for our customers & consumers around the world. Culligan’s complete line of drinking water solutions, water softeners & water filtration systems set the standard in the water industry. Today, Culligan is proud to have provided world-class service and innovative water solutions for the last 80 years. At Culligan, we’re committed to delivering state-of-the-art products and water solutions that benefit our customers, while minimizing the impact on the environment.

As a key member of the Finance Operations team, you will lead the Continuous Improvement agenda across our AR and AP units, ensuring processes are efficient, scalable, and aligned with business needs. You will own and deliver transformation initiatives end‑to‑end, including scoping, planning, execution, stakeholder engagement, and benefit realisation. The role requires strong operational understanding, analytical capability, and the ability to challenge existing ways of working constructively.

This role will be instrumental in driving improvements in systems, automation, reporting, and process governance, ensuring measurable outcomes such as improved cash flow, reduced manual effort, and enhanced data quality.

Core Role and Responsibilities:

Lead and deliver key finance transformation projects, including:
Implementation of new Direct Debit software
Transition of customers to quarterly billing cycles
Introduction of IVA (Intelligent/Automated debt‑chasing solutions)
Own projects end‑to‑end, ensuring clear scope, timelines, stakeholder alignment and measurable outcomes.
Run structured continuous improvement (Kaizen-style) events across AR and AP.
Review existing processes, SOPs and workflows to identify inefficiencies and implement sustainable improvements.
Standardise and document best practices across finance operations.
Identify opportunities to reduce manual work and increase automation, partnering with IT and systems teams.
Improve data quality, reporting accuracy and financial controls.
Build strong relationships with Finance, Operations and Customer teams to drive adoption and engagement.
Challenge existing processes constructively, promoting a culture of continuous improvement.
Define, track and report KPIs related to AR/AP performance (e.g., DSO, invoice processing times, error rates).
Provide regular updates on progress, risks and benefits realisation.
Ensure improvements are embedded, measurable and sustained over time.

Requirements

Essential

Proven experience in continuous improvement, process optimisation or transformation roles.
Strong background in finance operations (AR, AP, billing or credit control).
Demonstrated experience delivering end‑to‑end projects.
Ability to analyse processes and translate insight into practical action.
Confident stakeholder management and communication skills.
Hands‑on mindset, comfortable working at both strategic and operational levels.

Desirable

Experience implementing finance systems (e.g., Direct Debit platforms, billing systems).
Knowledge of Lean, Kaizen or Six Sigma methodologies.
Experience with automation tools or workflow systems.
Background in shared services or high‑volume transactional environments.

Benefits

Company Pension scheme

Company Sick Pay (after qualifying period)
Cycle to Work scheme available
Employee rewards and discounts
Option to join Health Care Cash Plan
24/7 365-day access to Employee Assistance Programme through Health Assured
Access to on-going learning and development with our online learning platform
Free onsite parking
Life Assurance

Quick apply

Refine Your Search

process lead jobs in dudley, wmd

Continuous Improvement Lead

Change Lead - Oldbury

Complaints Experience & Journey Lead

ER Manager

Continuous Improvement Lead

Intake Team Lead

People Operations Lead

People Manager

Head of Employer Services

Manager of Dedicated Implementations - EMEA

Curriculum Lead

Head of Care and Specialist Housing

Case Administrator - Dudley and Sandwell PDU

PMO Programme Manager

Technical Lead

Head of Supply Chain

Partnerships Lead

O2C Process Lead (Finance Operations)

User Experience Lead

International Customer Service Manager

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