Associate manager Work, Jobs in Duffryn, Nwp (with Salaries)

Client Onboarding & New Business Team Leader
Howells Legal Limited —Cardiff
- Full-time
- Management
- English
- Analysis skills
- Annual leave
- Referral programme
Quick apply
9d
Research Associates
Cardiff University —Cardiff
- £41,064 - £46,049 a year
- Full-time
- University
- Annual leave
11d
Business Development Manager
Town Square Spaces Ltd —Ystrad Mynach
- £40,000 - £43,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Business development
Quick apply
11d
Casual F&B Associate - Coldra Court
The Celtic Collection —Newport
- £8.00 - £12.71 an hour
- Hospitality
- English
- Hotel
Casual Food and Beverage Associate
The Celtic Collection —Newport
- £8.00 - £12.71 an hour
- Customer service
Food and Beverage Associate
The Celtic Collection —Newport
- £12.72 an hour
- Weekend availability
- English
- Hotel
- Guest services
- Free parking
- Employee discount
Associate Project Manager
Rider Levett Bucknall —Cardiff
- Full-time
- Hybrid work
- Management
- Customer service
- Business development
- Gym membership
Quick apply
Event Operations Manager
Restaurant Associates —Bristol
- Up to £37,500 a year
- Overtime
- Hospitality
- Customer service
- Supervising experience
- Annual leave
- Employee discount
10d
Probate case manager
WDS Associates Legal Services —Bristol
- £30,000 - £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
14d
Retail Team Leader
TK Maxx —Cardiff
- Full-time
- Employee discount
2d
Associate Service Delivery Manager
Babcock International —Bristol
- £33,900 - £42,400 a year
- Full-time
- Hybrid work
- IT
- Communication skills
- Annual leave
- Employee assistance programme
9d
Assistant Manager
TK Maxx —Bristol
- Full-time
- Continuous improvement
Assistant Retail Store Manager (38 hours / 12 Months FTC) - Bridgend
New Balance —Bridgend
- Weekend availability
- Customer service
- Basic maths
- Communication skills
- Employee discount
- Flexible schedule
Charity Programme Manager
Love Squared —Bristol
- £40,000 a year
- Full-time
- Hybrid work
- Childcare
- Administrative experience
- Supervising experience
- Annual leave
Quick apply
Senior Manager -Associate Director, Data Architect, Government & Public Service, AI & Data, Defence & Security
Deloitte —Bristol
- Hybrid work
- Azure
- SQL
- AWS
Associate Director of Fundraising and Communications
Tenovus Cancer Care —Cardiff
- £55,000 - £60,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Marketing
3d
Manager/ Associate Director, Financial Advisory
Teneo —Bristol
- Microsoft Powerpoint
- Microsoft Excel
- Business development
Retail Sales Advisor - Cribbs Causway
Oak Furnitureland —Cribbs Causeway
- £48,300 - £53,950 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
9h
Associate Assistant Practitioner - AAC
North Bristol NHS Trust —Bristol
- £25,760 - £27,476 a year
- Full-time
- IT
7d
Senior Manager - Associate Director, Solution Architect, AI Scaling and Transformation, Engineering, AI & Data, Technology & Transformation
Deloitte —Bristol
- Hybrid work
- Azure
- Computer Science
- Engineering
14d

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Client Onboarding & New Business Team Leader

Howells Legal Limited -
Cardiff

Quick apply

Job details

Full-time
9 days ago

Benefits

Additional leave
Annual leave
Company pension
Discounted gym membership
Company events
Referral programme

Qualifications

Management
English
Analysis skills
IT
Leadership
Communication skills

Full job description

Overview:

At Howells, we combine a fresh and forward-thinking approach with a client-focused, local feel to deliver a range of award-winning, quality services.

We are seeking a dynamic, results-driven Team Leader to manage and motivate our Client Onboarding Team within the Residential Property department. In addition to leading the onboarding function, the role also encompasses oversight of a New Business Associate, with a strong focus on converting initial enquiries into instructions. This position plays a pivotal role in achieving the department’s sales targets, service standards, and operational KPIs.

The successful candidate will bring prior experience in a similar leadership role, demonstrate excellent sales acumen, and possess strong interpersonal and team motivation skills.

What you'll be responsible for:

Client Onboarding and Service Excellence:

Ensure seamless onboarding of clients into the conveyancing process, maintaining high standards of client service.
Maintain and improve onboarding procedures to enhance efficiency, client satisfaction and increase the number of instructions.
Monitor productivity levels and adjust workflows as necessary to meet business needs.
Support with file opening as needed to meet service level requirements.

Team Leadership:

Lead, coach, and inspire the Client Onboarding Team and New Business Associate to achieve their KPI’s.
Conduct regular 1:1s, team meetings, and performance reviews.
Foster a culture of accountability, continuous improvement, and high morale.

Reporting & Administration:

Reporting to Estate Agency Panels on a weekly and monthly basis to include:

Completion reporting
Estate Agency Invoice management
Policy reporting

Sales and Conversion:

Drive the quoting function to achieve and exceed conversion targets.
Monitor and analyse conversion data to identify trends and opportunities.
Provide coaching and support to the New Business Associate, to improve sales techniques and enquiry handling.
Support with providing quotes to prospective clients, as necessary for the achievement of targets.

Performance Management:

Set clear team and individual KPIs aligned with departmental objectives.
Track performance metrics and produce regular reports for senior management and leadership team.
Regularly monitor calls and provide feedback to team members.
Take proactive steps to develop talent and improve team performance.

Collaboration & Communication:

Liaise with other internal teams to ensure a smooth client onboarding journey.
Provide feedback to improve quoting tools, CRM / CSM systems, and sales materials.
Represent the team in departmental meetings and contribute to strategic planning.

Other:

Maintain high levels of client and company confidentiality.
Any other reasonable duties and responsibilities as directed by your line manager or Director.

What we're looking for:

Proven experience in a similar team leader / leadership role.
Experience within a legal or property services environment is desirable but not essential.
Excellent interpersonal, communication, and motivational skills.
Commercial awareness and a client-centric approach to service delivery.
Excellent persuasion skills.
Strong analytical skills and the ability to interpret performance data and metrics.
Ability to manage competing priorities and work in a fast-paced, target-driven environment.
Familiarity with CRM / CSM systems and onboarding tools is an advantage.
Excellent general IT skills, with the ability to quickly learn and adapt to new systems.
Strong level of literacy and numeracy.
Team player

What you'll receive:

Competitive Salary
Annual Leave: Enjoy a minimum of 23 days each holiday year, plus bank holidays and extra time off to unwind, including an additional personal day, a day off for your birthday, and a discretionary paid day during the Christmas break.
Annual Leave Purchase Scheme: Option to buy up to 3 extra days of leave annually to support your work-life balance.
Gym Discounts: Access discounted memberships to help you stay active and healthy.
Growth & Development: We’re invested in your career with opportunities for learning and advancement.
Milestone Recognition: Celebrate your dedication with recognition and awards for key milestones.
Events: Take part in various networking, corporate, and charity events throughout the year.
Refer a Friend Scheme: Get rewarded for referring talented friends and connections to join the team.

Successful candidates will be subject to a basic or enhanced DBS disclosure dependent on the role. Permanent employment is conditional on having a satisfactory DBS check. You will therefore be asked to disclose any unspent convictions during the recruitment process.

Job Type: Full-time

Benefits:

Additional leave
Company events
Company pension

Ability to commute/relocate:

Cardiff CF24 0EL: reliably commute or plan to relocate before starting work (required)

Application question(s):

What are your salary expectations for this role? Please provide an annual range

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

associate manager jobs in duffryn, nwp

Client Onboarding & New Business Team Leader

Research Associates

Business Development Manager

Casual F&B Associate - Coldra Court

Casual Food and Beverage Associate

Food and Beverage Associate

Associate Project Manager

Event Operations Manager

Probate case manager

Retail Team Leader

Associate Service Delivery Manager

Assistant Manager

Assistant Retail Store Manager (38 hours / 12 Months FTC) - Bridgend

Charity Programme Manager

Senior Manager -Associate Director, Data Architect, Government & Public Service, AI & Data, Defence & Security

Associate Director of Fundraising and Communications

Manager/ Associate Director, Financial Advisory

Retail Sales Advisor - Cribbs Causway

Associate Assistant Practitioner - AAC

Senior Manager - Associate Director, Solution Architect, AI Scaling and Transformation, Engineering, AI & Data, Technology & Transformation

I want to receive the latest job alerts for associate manager in duffryn, nwp

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