Reservations manager Work, Jobs in Dulwich, Gtl (with Salaries)

Customer Relationship Manager
Youngman Lovell Ltd —London
- £24,420.00 - £48,510.43 a year
- Part-time
- Hybrid work
- Customer service
- Salesforce
- Analysis skills
Quick apply
13d
Reservations Manager
Prezzo Italian —London
- £40,000 a year
- Full-time
- Hybrid work
- Hospitality
- Communication skills
- Work from home
- Employee discount
Quick apply
12d
Head Host / Reservations & Guest Experience Lead
Nancy's Cocktail Bar —London
- £15 an hour
- Full-time
- Hospitality
- Bar
- Sales
Quick apply
Reservations Manager
Thesleff Group —London
- £48,000 a year
- Full-time
- Hospitality
- Administrative experience
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
13d
Reservations & Space Coordinator
Rapport —London
- £36,603 a year
- Full-time
- Administrative experience
- Communication skills
- Employee assistance programme
2d
Reservations Agent
Haymarket Hotel - Reservations —London
- £15.50 - £17.00 an hour
- Full-time
- Bar
- Cooking
- English
- Language training provided
- Employee discount
Quick apply
2d
Customer Relations Executive
London Square —Kingston upon Thames
- Full-time
- Communication skills
- Employee discount
- Gym membership
Quick apply
Guest Service Manager
Holiday Inn Express Royal Docks —London
- Maintenance
- Hotel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
12d
Reservations Manager (RESTAURANT)
Jones Belgravia —London
- £15.00 - £17.50 an hour
- Full-time
- Hospitality
- In-person
- Guest services
- Employee discount
Quick apply
1d
Reservations Agent Day
DiamondAir International Ltd —London
- £28,500 - £30,000 a year
- Full-time
- Hybrid work
- Hospitality
- Customer service
- Analysis skills
- Free parking
- Health & wellbeing programme
Quick apply
Reception Manager
Crowne Plaza Docklands —London
- Weekend availability
- Microsoft Office
- Hotel
- Computer skills
- Employee assistance programme
- Employee discount
Quick apply
12d
Reservations Manager
Ashdown Park —East Grinstead
- Weekend availability
- Hospitality
- Bar
- Management
- Free parking
- Employee assistance programme
Quick apply
4d
Reception Manager
Portico Corporate Reception Management —London
- £41,380 a year
- Monday to Friday
- Leadership
- Communication skills
- Annual leave
- Life insurance
Quick apply
6d
Front Desk Guest Service Associate
47 Park Street, Grand Residences by Marriott —London
- Weekend availability
- Customer service
- English
- Analysis skills
10d
Multisite Reception & Reservation Manager - Paris Society London
PARIS SOCIETY —London
- Full-time
- Hospitality
- Team management
- Leadership
- Life insurance
Quick apply
4d
Customer Service Assistant Manager
Warner Bros. Discovery —Leavesden Green
- Weekend availability
- Management
- IT
- Communication skills
Groups Reservations Executive
Millennium Hotel and Resorts UK —London
- £29,120 a year
- Full-time
- Bar
- Hotel
- Café
- Annual leave
- Employee discount
Quick apply
Groups Coordinator
Red Carnation Hotels Central Office —London
- £28,463 a year
- Full-time
- Customer service
- Microsoft Office
- Hotel
- Employee assistance programme
- Referral programme
Quick apply
5d
Guest Experience Manager
The Horses —London
- £40,000 - £52,000 a year
- Weekend availability
- Hospitality
- IT
- Leadership
- Employee discount
- Referral programme
Quick apply
Personal Assistant (x2 Positions: 1 Permanent, 1 Fixed-Term Contract)
Carnall Farrar —London
- Full-time
- Hybrid work
- Microsoft Outlook
- Microsoft Office
- Bachelor's degree
- Health & wellbeing programme
- Annual leave
Quick apply

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Customer Relationship Manager

Youngman Lovell Ltd
London

Quick apply

Job details

Part-time
£24,420.00 - £48,510.43 a year
13 days ago

Benefits

Casual dress

Qualifications

Customer service
Salesforce
Analysis skills
Financial services
Construction
Communication skills

Full job description

Customer Journey Manager (Part-Time) June 2026

We help individuals design and build their own home on a plot of land, guiding them through everything from planning permission to construction. This role sits at the heart of that journey, supporting our customers every step of the way.

Role Overview

We are looking for a friendly, organised and proactive Customer Journey Manager to support our house buyers from reservation through to completion. This is a customer-facing coordination role focused on keeping purchasers engaged, informed and progressing through our established process. The successful candidate will work closely with clients, consultants and our directors to help move projects forward efficiently.

What is Self-Build / Custom-Build?

Self-build and custom-build are routes to homeownership where individuals commission or design their own home, rather than buying an existing property. Our customers purchase a plot of land and work with a team of specialists — architects, engineers, planners and builders — to create a home built specifically for them. Your role is to guide them through this exciting but complex process.

Key Responsibilities

Act as the main point of contact for plot purchasers throughout their journey
Guide purchasers through each stage of the self-build/custom-build process
Carry out inbound enquiry calls with prospective purchasers
Build positive relationships with clients and maintain regular communication
Coordinate with a range of specialists including architects, civil and structural engineers, planning consultants, house build partners and solicitors
Liaise with sellers and third parties to keep projects progressing
Identify delays or hold-ups and proactively follow these up
Maintain accurate progress updates for each purchaser
Provide concise email updates to directors on purchaser progress, current stage and any issues requiring attention

Skills & Experience

1–2 years' experience within the property, construction or development industry preferred
Strong customer service and communication skills
Confident speaking with clients and consultants over phone and email
Organised, proactive and able to manage multiple purchasers at different stages
Friendly, approachable and professional manner
Keen to learn and understand the self-build/custom-build process
Comfortable working independently and keeping momentum on live projects

Working Arrangement

Part-time, hourly-paid position
Approximately 10 hours per week, with potential to increase as the business grows
Flexible remote working considered

Ideal Candidate

This role would suit someone with a background in property or development coordination who enjoys working with people, solving problems and helping customers progress smoothly through a structured process. No prior knowledge of self-build is required — we will provide full training on our process and product.

Pay: £24,420.00-£48,510.43 per year

Benefits:

Casual dress

Work Location: Hybrid remote in London SW11 8BN

Quick apply

Refine Your Search

reservations manager jobs in dulwich, gtl

Customer Relationship Manager

Reservations Manager

Head Host / Reservations & Guest Experience Lead

Reservations Manager

Reservations & Space Coordinator

Reservations Agent

Customer Relations Executive

Guest Service Manager

Reservations Manager (RESTAURANT)

Reservations Agent Day

Reception Manager

Reservations Manager

Reception Manager

Front Desk Guest Service Associate

Multisite Reception & Reservation Manager - Paris Society London

Customer Service Assistant Manager

Groups Reservations Executive

Groups Coordinator

Guest Experience Manager

Personal Assistant (x2 Positions: 1 Permanent, 1 Fixed-Term Contract)

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