sales manager Work, Jobs in dulwich (with Salaries)

Call Centre Manager
Good Life —Orpington
- £50,000 a year
- Full-time
- Management
- Customer service
- English
- Employee discount
Quick apply
Store Assistant Manager - Dulwich and Surrounding Area
St Christopher's Hospice —London
- £14.01 an hour
- Customer service
- Supervising experience
- Hospice
13d
Sales & Partnerships Manager, Homes and Villas by Marriott Bonvoy
Marriott International, Inc —London
- Full-time
- Microsoft Powerpoint
- Spanish
- Microsoft Excel
Senior Sales Manager
All Emergency Services Ltd —Croydon
- £47,500 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
Quick apply
6d
Sales Executive – UK & Europe
PageProof —London
- £65,000 - £95,000 a year
- Microsoft Powerpoint
- Salesforce
- In-person
Quick apply
8d
Sales Membership Manager
Virgin Active —Bromley
- Full-time
- Management
- Sales
- Organisational skills
- Employee discount
2d
Sales Manager
Hackstons —London
- Up to £50,000 a year
- Full-time
- Sales
- Team management
- In-person
- Store discount
- Employee discount
Quick apply
9d
SALES ACCOUNT MANAGER
ITA Airways —London
8d
Area Manager- bread&truffle.
Bread & Truffle —London
- £45,000 - £48,000 a year
- Part-time
- Hospitality
- Management
- Customer service
- Store discount
- Employee discount
Quick apply
3h
Concert Tours Account Manager
Club Europe Holidays Ltd —London
- From £35,000 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- English
- Work from home
Quick apply
9d
Off-Plan Property Sales Manager
Queensbridge Estates Ltd —Orpington
- £120,000 - £300,000 a year
- Full-time
- Hybrid work
- Sales
- Administrative experience
- Organisational skills
- Free parking
- Work from home
Quick apply
1d
Area Sales Manager
Brakes —Croydon
- Up to £38,000 a year
- Full-time
- Salesforce
6d
Internal Sales Manager
Mr Plant Hire —London
Junior Account Manager (Customer Support)
Socialbear —London
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Customer service
- Project management
- Presentation skills
Quick apply
Sales Solutions Director
The Keyholding Company —London
- £80,000 a year
- Full-time
- No degree
- Work from home
- Employee assistance programme
Quick apply
6d
Sales Manager (Spanish Speaking) – Homes & Villas by Marriott Bonvoy
Marriott International, Inc —London
- £40,000 - £52,000 a year
- Full-time
- Microsoft Powerpoint
- Spanish
- Microsoft Excel
Sales Executive
Marshall Motor Group —Beckenham
- £27,000 a year
- Weekend availability
- Sales
- Communication skills
- Annual leave
- Employee discount
Quick apply
Trainee Sales Executive
Foxtons —London
- £28,550 - £60,000 a year
- No experience needed
- Annual leave
- Sick pay
Quick apply
Area Sales Manager
Edge Building Products Ltd —Croydon
- £40,000 - £45,000 a year
- Sales
- Travel
- Communication skills
Quick apply
Account Manager
QA Higher Education —London
- Sales
- Customer service
- English

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Call Centre Manager

Good Life
Orpington

Quick apply

Job details

Permanent | Full-time
£50,000 a year

Benefits

Casual dress
Discounted or free food
Company pension
Company events
Employee discount

Qualifications

Management
Multilingual
Customer service
English
Supervising experience
Team management
Leadership

Full job description

Call Centre Manager

GoodLife+ is a dynamic, fast-growing subscription-based prize draw entertainment company offering everyday excitement through prizes such as cash, luxury cars, holidays and technology, alongside access to thousands of rewards, cinema tickets and exclusive content.

The Call Centre Manager leads our customer support and sales team in a fast-paced environment. The role drives performance against clear targets, optimises conversion and retention, manages productivity and ensures a consistently strong customer experience.

This role is accountable for delivering team sales and retention targets, and for using data and performance management to hit operational and commercial KPIs across our UK and South African customer support operations.

Success is measured through performance data, sales outcomes and operational efficiency.

Key ResponsibilitiesTeam Management & Leadership

Lead, manage and motivate call centre agents to deliver consistently strong performance against defined targets

Set clear expectations for productivity, sales performance, and service standards

Conduct regular performance reviews, coaching sessions, and call listening to improve individual and team outcomes

Hold team members accountable for meeting KPIs and performance standards

Support recruitment, onboarding and structured training of new agents

Build a performance-driven culture focused on results, accountability and continuous improvement

Take ownership of team structure, including hiring, performance management, and exiting underperformance where required

Sales Performance & Target Delivery

Own delivery of team sales, retention and revenue targets

Drive sales, retention and upgrade performance across all customer interactions

Ensure agents actively identify and convert opportunities during inbound and outbound contacts

Monitor conversion rates, revenue per agent and sales quality on a daily and weekly basis

Implement structured coaching to improve objection handling, closing rates and customer engagement

Work closely with Marketing and CRM teams to maximise campaign effectiveness and commercial outcomes

Manage performance against clearly defined sales and retention KPIs, taking corrective action when targets are not being met

Operational Oversight

Manage daily call centre operations across both office-based and remote teams in the UK and South Africa

Ensure staffing levels, scheduling and coverage align with demand and business priorities

Monitor key performance indicators, including:

◦ Sales conversion rate

◦ Revenue per agent

◦ Retention rate

◦ Call volumes

◦ Customer satisfaction

◦ Response times

Identify underperformance quickly and implement corrective action

Resolve escalated customer issues or complaints efficiently

Maintain clear ownership of operational performance and cost efficiency across the function

Performance Monitoring & Data Management

Use performance data to manage the operation proactively

Analyse trends in customer behaviour, sales performance and productivity

Produce regular reporting on operational and commercial performance

Identify performance gaps and implement targeted improvement plans

Drive continuous improvement in efficiency, conversion and customer outcomes

Own performance dashboards and ensure decisions are driven by data rather than assumptions

Decision-Making Authority

Authority to recruit, manage performance, and exit team members in line with company policy

Responsibility for delivering operational and commercial performance targets

Authority to implement process, staffing, and workflow changes to improve performance

Ownership of day-to-day operational decisions across the call centre function

What We Offer

Competitive salary of £50,000–£60,000 per year, up to £70,000 OTE

Performance bonus and commission pay

31 days holiday per year, including Bank Holidays

Working hours Monday to Friday, 8:30am–5:30pm, with an early 5:00pm finish on Fridays

Company pension

Multiple company events each year and regular team rewards

Additional company benefits including cinema tickets and discounts

Job Types: Full-time, Permanent

Pay: £50,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Discounted or free food

Experience:

Team management: 2 years (required)
Customer Service: 3 years (preferred)

Work Location: In person

Quick apply

Refine Your Search

sales manager jobs in dulwich

Call Centre Manager

Store Assistant Manager - Dulwich and Surrounding Area

Sales & Partnerships Manager, Homes and Villas by Marriott Bonvoy

Senior Sales Manager

Sales Executive – UK & Europe

Sales Membership Manager

Sales Manager

SALES ACCOUNT MANAGER

Area Manager- bread&truffle.

Concert Tours Account Manager

Off-Plan Property Sales Manager

Area Sales Manager

Internal Sales Manager

Junior Account Manager (Customer Support)

Sales Solutions Director

Sales Manager (Spanish Speaking) – Homes & Villas by Marriott Bonvoy

Sales Executive

Trainee Sales Executive

Area Sales Manager

Account Manager

I want to receive the latest job alerts for sales manager in dulwich

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