Technical specialist Work, Jobs in Dumbarton, Wdu (with Salaries)

Regional IT Support Specialist
Omexom UK —Scotland
- Customer service
- In-person
- Communication skills
Digital Communications Officer
NHS Scotland —Glasgow
- £34,544 - £43,039 a year
- Remote
- SharePoint
9d
GIS Specialist
Savills —Glasgow
- Full-time
- Remote
- Python
- Annual leave
7d
2nd Line Technical Engineer
Redsquid Communications —Glasgow
- Full-time
- Remote
- Azure
- Microsoft Office
- SharePoint
Quick apply
Controls Specialist
Aggreko —Dumbarton
- Full-time
- System design
- Programmable logic controllers
- Communication skills
- Annual leave
Technical Specialist COO Assurance
Evelyn Partners —Glasgow
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Office
- Financial services
Quick apply
6d
Technical Bureau Operator
City Facilities Management —Glasgow
- From £25,918.20 a year
- Overtime
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Store discount
Quick apply
Systems & Digital Specialist (Practical Process Improvement)
Thermo Fisher Scientific —Paisley
- Full-time
- Computer Science
- Engineering
- Master's degree
14d
Colour Specialist
Scottish Leather Group —Bridge of Weir
- £0.01 a year
- Communication skills
- Free parking
- Annual leave
Quick apply
7d
Digital Programme Manager B8A - 2 Posts
NHS Scotland —Glasgow
- £65,125 - £70,303 a year
- Full-time
- Hybrid work
- Patient care
- IT
- Leadership
6d
Technical Teacher
Kibble —Paisley
- £42,018 - £52,740 a year
- Communication skills
- School
- Teaching
- Free parking
- Employee assistance programme
Test Analyst
Systal Technology Solutions —Hamilton
- Full-time
- Analysis skills
- In-person
- Communication skills
9d
Nightshift Technical Bureau Operator
City Facilities Management —Glasgow
- From £28,794.36 a year
- 12 hour shift
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Store discount
Quick apply
Technician [Distribution & Plant] - 12 month Fixed Term Contract
Network Rail —Springburn
- £45,669 a year
- Weekend availability
- Maintenance
- IT
- Leadership
- Annual leave
- Employee discount
13d
Global Logistics Specialist
Invinity Energy Systems —Motherwell
- Full-time
- Hybrid work
- Annual leave
Quick apply
5d
Technical Sales Specialist
Alliance Automotive Group LV —Glasgow
- Sales
- Customer service
- IT
Quick apply
14d
Product Design Engineer
ICL Tech Ltd —Glasgow
- Full-time
- CAD
- Engineering
- Microsoft Office
Quick apply
6d
Technician
RoukenBio —Motherwell
- From £24,479 a year
- English
- Referral programme
6d
Technical Director - Hydrogeology
AECOM —Glasgow
- Full-time
- Hybrid work
- Leadership
5h
249757 - GH - Specialist Clinical Technologist - Band 6
NHS Scotland —Scotland
- £43,231 - £52,679 a year
- Full-time
- Hospital
- Communication skills
14d

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Regional IT Support Specialist

Omexom UK -
Scotland

Apply Now

Job details

Qualifications

Jira
Driving Licence
Customer service
IT support
ServiceNow
BTEC
Communication skills

Full job description

Job Title: Regional IT Support Specialist

Location: Multiple regions (Scotland/England)

Office: TBC

Department: IT

Reports to: IT Service Desk Manager

Role Purpose

The Regional IT Support Specialist is responsible for delivering high quality, on site and remote IT support to staff across multiple locations within their assigned region. This role ensures that employees receive timely assistance with technical issues, hardware installations, training, and systems. The Regional IT Support Specialist will also complete scheduled site visits, perform hardware deployments, maintain documentation, and act as a local IT contact for regional operations and projects.

This position works closely with both local teams and the central IT department to ensure alignment, consistency, and smooth operation of our technology and systems.

Key Responsibilities

Incident & Request Handling

Work as part of the IT service desk team to help support and ticket requests.
Diagnose and resolve 1st and 2nd line support issues in accordance with SLAs.
Process user access requests, and onboarding/offboarding tasks.
Provide hands on support to staff throughout the region.
Complete site visits and provide local support and training as required.
Work closely with the central IT Support teams on incidents, service requests and product support.
Perform basic network and connectivity troubleshooting.
Configure and deploy laptops, desktops, and peripheral hardware.
Support video conferencing and meeting room technologies.

Customer Service & Communication

Deliver a professional, friendly, and customer-centric support experience.
Keep users informed of ticket progress and resolution timelines.
Create and update knowledge base articles for common issues.

Skills & Competencies

Experience of working within an IT support role in a multi-site or regional environment (preferred).
Experience with ITSM platforms such as FreshDesk, ServiceNow, ManageEngine, or Jira Service Management.
Excellent communication and customer service skills.
Ability to work independently, travel across sites, and manage workload effectively.
Strong problem solving skills with a proactive, hands on approach.
Ability to create clear documentation and deliver user friendly training.

Additional Requirements

Full UK driving licence
Flexibility to travel to different locations across the region.
Ability to work occasionally outside standard hours for major deployments or urgent issues.

Qualifications & Education

Minimum Level 3 qualification in IT (e.g., Level 3 Diploma in IT Systems Support, Level 3 BTEC in IT, or equivalent).
Or more than 3 years’ experience working in a similar IT support role.

Apply Now

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