technical support Work, Jobs in dumbarton, wdu (with Salaries)

1st Line IT Support Engineer
Ferguson Marine (Port Glasgow) Ltd —Port Glasgow
- £26,000 - £28,000 a year
- Full-time
- Azure
- Microsoft Office
- Computer networking
Quick apply
2d
Desktop Support Technician
Bill Gosling Outsourcing Limited —Glasgow
- Windows
- Linux
- Paid training
Quick apply
IT Support Apprentice
QA Apprenticeships —Glasgow
- £23,000 - £26,500 a year
- Weekend availability
- English
- Free parking
- Employee discount
Technical Support Assistant (F/T 37.5h)
Fitshop UK Limited —Glasgow
- £24,785 a year
- Full-time
- Customer service
- Communication skills
Quick apply
IM&T Junior Technician (Junior Application Support Officer)
NHS Scotland —Glasgow
- £31,537 - £34,303 a year
- Call to connect
- Hybrid work
- IT
11d
Regional IT Support Specialist
Omexom UK —Scotland
- Customer service
- In-person
- Communication skills
End User Support Technician
Thales —Glasgow
- Weekend availability
- Windows
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Customer Assistance Support
iomart —Glasgow
- £26,500 a year
- Full-time
- IT
- Communication skills
1d
IT Technical Support Engineer
NTT Data UK —Glasgow
- Hybrid work
- Travel
- In-person
- Communication skills
Software Support Analyst
CGI —Glasgow
- Full-time
- Azure
- DevOps
- Communication skills
Quick apply
IT Technical Support Engineer
NTT Ltd —Glasgow
- Hybrid work
- Travel
- In-person
- Communication skills
Support Analyst
GAP Group —Glasgow
- Full-time
- Organisational skills
- IT
- In-person
Helpdesk Coordinator
Equans —Bellshill
- £14,664 - £15,392 a year
- Part-time
- Customer service
- Annual leave
- Employee assistance programme
4h
IT Support Engineer Apprentice
QA Apprenticeships —Glasgow
- £16,640 a year
- Full-time
- IT
- Communication skills
- Free parking
- Annual leave
Technical Publication Support
ATEXIS —Scotland
- CAD
- Microsoft Office
- IT
- Life insurance
Quick apply
Hosting Analyst
Scottish Courts and Tribunals Service —Kilmarnock
- From £31,236 a year
- Full-time
- Customer service
- Windows
- IT
- Annual leave
- Employee discount
1d
Technical Bureau Operator
City Facilities Management —Glasgow
- From £25,918.20 a year
- Overtime
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Store discount
Quick apply
IT Support Technician
Complete IT Systems —Glasgow
- Full-time
- Azure
- AWS
- IT
2nd Line Technical Engineer
Redsquid Communications —Glasgow
- Full-time
- Remote
- Azure
- Microsoft Office
- SharePoint
Quick apply
Irrigation Technical Support Engineer - North
Reesink UK —Scotland
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
Quick apply
17h

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1st Line IT Support Engineer

Ferguson Marine (Port Glasgow) Ltd
Port Glasgow

Quick apply

Job details

Full-time
£26,000 - £28,000 a year
2 days ago

Qualifications

Azure
Microsoft Office
Information security
Firewall
Computer networking
IT
Communication skills
PowerShell
Active Directory

Full job description

Job Overview
The purpose behind this role is to be the onsite IT end user support, compute, network support, administration, and 2nd Line Support substitute as and when required. This is a “hands-on”, technical support role as well as a contributor to the deployment of new IT technology, applications and functionality that will enhance the FMPG business within the approved 2023 IT strategy.

Responsibilities & Accountabilities

The first point of contact for IT service and support, responsible for the delivery and availability of IT to Ferguson Marine’s staff using deployed Incident and Request Management application.

Be responsible for maintaining an ongoing understanding of the organisational / user requirements related to the support and evolution of IT strategy, ensuring that these align with the agreed technology roadmap

Support deployed IT technology, products and services associated with Ferguson Marine, working closely with business stakeholders and external partners to support the continued evolution and effective operation of IT service.

Support the delivery and achievement of the measure IT goals and report ITIL based process such as Release, Change, Configuration, Incident and Problem Management, ensuring that this is completed in accordance with Ferguson Marine business policy and governance

Develop Ferguson Marine’s IT Knowledge Base articles within Ferguson Marine’s ITSM tool.

Required Knowledge, Qualifications & Experience

Person Specification

Educational / Occupational (Essential)

Accreditation in related computer science

Technical infrastructure discipline.

Personal Qualities :

Proven ability to be willing to learn

Be able to communicate and build a working relationships with peers and colleagues

Experience of SME IT security, networking, applications, and service management principles & practices

Demonstrates effective decision making and prioritisation

Ability to work with or without supervision

Is flexible, consider new ways of working and adapt to change

Demonstrable ability to develop understanding of new technologies

Willing to develop soft-skills, and gain the ability to motivate and positively influence all levels of management

Capable or willing to develop effective communication skills with both Technical and non-technical audiences

Technology Awareness:

Microsoft

Office 365

Active Directory

Unified Communications

Azure

PowerShell

Networking

Cisco / Meraki

Firewall

Cyber Security

Pay: £26,000.00-£28,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

technical support jobs in dumbarton, wdu

1st Line IT Support Engineer

Desktop Support Technician

IT Support Apprentice

Technical Support Assistant (F/T 37.5h)

IM&T Junior Technician (Junior Application Support Officer)

Regional IT Support Specialist

End User Support Technician

Customer Assistance Support

IT Technical Support Engineer

Software Support Analyst

IT Technical Support Engineer

Support Analyst

Helpdesk Coordinator

IT Support Engineer Apprentice

Technical Publication Support

Hosting Analyst

Technical Bureau Operator

IT Support Technician

2nd Line Technical Engineer

Irrigation Technical Support Engineer - North

I want to receive the latest job alerts for technical support in dumbarton, wdu

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