Posts 1 &2: 31 hours, Permanent.
Post 3 : 31 hours, Fixed Term until 31/12/26.
As these posts are part-time, the salary will be pro-rata to the hours worked.
About the Role Join Our Care at Home Team – Make a Real Difference Every Day!
Are you passionate about making a positive impact in people’s lives and your local community? Do you thrive in a role where each day brings new challenges and opportunities to help others? If so, we invite you to join our dedicated Care at Home team as a Scheduler.
In this vital role, you’ll work closely with our Care at Home Co-ordinator and Organisers to ensure our service runs smoothly. You’ll support our incredible Home Carers by managing the scheduling system and matching Carers to service users in line with their individual care plans.
What You’ll Be Doing
- Keeping our scheduling tool accurate and up to date so service users receive the care they need.
- Making thoughtful decisions about deploying Home Carers to meet complex needs.
- Acting as the first point of contact for service users and staff, offering support and guidance.
- Collaborating with a passionate team focused on high-quality, person-centred care.
- Handling unexpected changes, such as Carer absences, by finding quick solutions.
- Responding to care service availability requests and liaising with Carers and providers.
- Maintaining accurate records and following procedures if safety concerns arise.
- Preparing reports to help managers plan and improve service delivery.
- Assisting with referrals and transitions of care for new service users.
Why You’ll Love Working with Us
- Be part of a supportive, inclusive team where your ideas and contributions are valued.
- Experience the reward of making a real difference in people’s lives every day.
- Join a service that’s evolving to meet the changing needs of our community.
What We’re Looking For
- A positive, proactive attitude and a genuine passion for helping others.
- Strong organisational skills and the ability to stay calm under pressure.
- Excellent communication skills with a friendly, empathetic manner.
- Confidence using digital tools (training provided if needed).
Work Pattern This role operates on a rota basis with two options:
- 31 hours/week: Two weeks of early shifts (7:00 AM–3:30 PM) followed by two weeks of late shifts (1:30 PM–10:00 PM). Four shifts per week, including weekends.
Additional Benefits
- 10% shift allowance paid in addition to your monthly salary.
- Hybrid working arrangements to balance home and office-based work.
Ready to Apply? If you’re looking for a meaningful role in a team that truly values you, we’d love to hear from you. Join us in delivering compassionate, person-centred care and help improve lives in your community.
This post is considered as Regulated Work with Adults and Children under the Protection of Vulnerable Groups (Scotland) Act 2020 and as such membership with the PVG scheme is essential. Further details of this scheme can be found here.
Preferred applicants will be required to become members of the relevant PVG scheme, or undergo a PVG Scheme update check prior to a formal offer being made by West Dunbartonshire Council.
The employment for which you are applying is excepted from the provisions of section 4(2) of the Rehabilitation of Offenders (Exceptions) Order 1975. Applicants are, therefore, not statutorily entitled to withhold information about convictions which for other purposes are "spent" under the provisions of the Act. In the event of employment any failure to disclose such convictions could result in dismissal or disciplinary action.
The successful candidate will benefit from the following:
WDC was voted one of the top ten flexible employers and prides itself in providing flexible working to support work life balance. In addition to this there are also additional benefits:
- Access to the Local Government pension scheme (LGPS) with an employer’s contribution of at least 19.3% and all associated benefits
- A minimum of 25 days annual leave, increasing a day each year up to 35 days as well as 8 fixed public holidays each year
- Access to employee wellbeing supports including occupational health & counselling if ever you need help and support
For information about West Dunbartonshire Council please click on the following link and see why we are an employer of choice: About Us
More information on the benefits of working within West Dunbartonshire Council, can be found using the following link: Benefits of Working with us
