Introduction
MACK is a property management company that has the vision to be the leading force in providing a diverse range of safe, inclusive, and sustainable accommodation for all. To support our accommodation services, we also operate nationwide, delivering high quality catering and laundry services.
The role
The Laundry and Kitchen Assistant is responsible for providing a high standard of laundry services ensuring that all items are cleaned, pressed, and stored appropriately. This role involves operating laundry equipment, sorting and folding laundry, and maintaining a clean and organised work environment. Full training will be provided
Our catering provision is built around delivering fresh, nutritious, and high-quality food services across a diverse range of sites. We pride ourselves on operational excellence, strong client partnerships, and a commitment to compliance and sustainability. Whether supporting accommodation, education, healthcare, or commercial environments, our catering teams are passionate about creating positive experiences that reflect our values and meet the needs of every community we serve.
Key Responsibilities
- Sort, wash, dry, fold, and iron laundry items according to established procedures
- Operate and maintain laundry equipment, including washers and dryers
- Ensure that all laundry items are cleaned to the highest standards and returned in a timely manner.
- Monitor and report any equipment malfunctions or maintenance needs.
- Maintain a clean and organised laundry area, including cleaning machines and work surfaces
- Follow health and safety guidelines to ensure a safe working environment.
- Where required, assist with inventory management, including ordering and stocking laundry supplies.
- Provide excellent customer service and address any laundry-related inquiries or concerns.
- Assist in the preparation of meals, including chopping, slicing, and cooking ingredients as directed by the Head Chef or Chef.
- Maintain high standards of food safety and hygiene in accordance with food safety and health and safety regulations
- Help with the setup and breakdown of kitchen stations for restaurant service.
- Clean and sanitise kitchen equipment, utensils, and work areas to ensure a safe working environment.
- Support the kitchen team with inventory management, including receiving deliveries and organising stock.
- Collaborate with Chefs to ensure timely meal preparation and presentation.
- Participate in menu planning by providing feedback on dishes and assisting with recipe development when required.
Skills and Experience
- Previous experience in a laundry or housekeeping role is preferred
- Previous experience in a kitchen environment is preferred but not essential; a willingness to learn is key
- A current Level 2 Food Hygiene Certificate is preferred but not essential
- Ability to operate laundry equipment and perform physical tasks, including lifting and carrying laundry loads.
- Strong attention to detail and organisational skills.
- Good communication and the ability to work well within a team.
- Ability to work independently.
- Flexibility to work various shifts, including weekends and holidays
- Basic knowledge of food safety practices and culinary techniques is advantageous.
- Ability to work efficiently under pressure while maintaining attention to detail.
- Flexibility to adapt to changing tasks and priorities as needed in a dynamic kitchen setting.
- A genuine passion for food preparation and catering is essential for success in this role.
Other Considerations:
This role is working 40 hours per week, over 5 days, including weekends,
Working Conditions: The role involves standing for extended periods and performing repetitive tasks. Exposure to cleaning chemicals and laundry equipment.
Please note: This role requires a fixed working pattern of more than 20 hours per week. Due to legal working hour restrictions, we are unable to consider applicants who are not permitted to work these hours under UK immigration rules.
It is important to MACK that all employees are aligned with the values of the company as follows:
Do the right thing!
- Put our customers first
- Stand up for safety every day
- Be respectful, supporting, and caring
- Recognise and celebrate achievement
Find a better way!
- Collaborate to find solutions
- Embrace the power and opportunity of diversity
- Generate options to maximise sustainability
- Commit to continuously improving
Deliver it!
- Take personal ownership for delivery
- Be bold and act with passion and purpose
- Focus on progress towards outcomes
- See it through!So, whilst recognising the importance of qualifications and experience, MACK requires all employees to demonstrate how they embody the values of the company.
MACK is committed to cultivating a diverse and inclusive workforce. We aim for our workforce to be truly representative of all sections of society, and for each employee to feel safe, respected and able to achieve their potential.
Pay: £12.71 per hour
Benefits:
Application question(s):
- Do you currently have the legal right to work the full contracted hours for this role without restriction (e.g. not limited to 20 hours per week)?
Work authorisation:
- United Kingdom (required)
Work Location: In person
