Technical support associate Work, Jobs in Dundee, Dnd (with Salaries)

Graduate Project Manager
NCR Atleos —Dundee
- £28,000 - £30,000 a year
- Hybrid work
- English
- Travel
- Business
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Junior Software Engineer
NCR Atleos —Dundee
- Computer Science
- Engineering
- Bachelor's degree
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SW Support Specialist
NCR Atleos —Dundee
- Hybrid work
- Computer Science
- Databases
- Bachelor's degree
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Security and Fraud Technology Specialist
NCR Atleos —Dundee
- £64,000 - £80,000 a year
- Hybrid work
- Computer Science
- Engineering
- Communication skills
- Employee assistance programme
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Associate Process Engineer - Water Treatment
AECOM —Perth
- Full-time
- Hybrid work
- Engineering
- Mentoring
Application Engineer - Hybrid
W. L. Gore & Associates —Dundee
- Hybrid work
- Engineering
- Bachelor's degree
- Travel
- Profit sharing
- Employee stock ownership plan
Key Account Manager - Home Office
W. L. Gore & Associates —Dundee
- Up to 50% travel
- Engineering
- Business development
- Profit sharing
- Employee stock ownership plan
SW Engineer III - Data Analytics & Insights
NCR Atleos —Dundee
- £48,000 a year
- Hybrid work
- Azure
- Computer Science
- Engineering
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Pensions Administrator
XPS Pensions Group —Perth
- Full-time
- Quality control
- Mentoring
- Employee discount
- Referral programme
1d
Associate 1-4 PQE - Litigation
Kennedys Law —Perth
- Call to connect
- Hybrid work
- Business development
- Analysis skills
- Communication skills
Quick apply
Associate Director - Cost Management - Energy & Natural Resources
Turner & Townsend —Perth
- Full-time
- Team management
- Contracts
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Manufacturing Operations Manager
Rexroth —Glenrothes
- Full-time
- Engineering
- Continuous improvement
- Team management
- Employee discount
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13d
Associate Civil Engineer - Water
AECOM —Perth
- Full-time
- Hybrid work
- Civil engineering
- Engineering
- Bachelor's degree
Associate Director, Structural Engineer - Water
AECOM —Perth
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
Lecturer in Mechanical Engineering (Flying Faculty)
University of Wolverhampton —Springfield
- £41,064 - £48,822 a year
- Hybrid work
- Doctoral degree
- Engineering
- Research
- Free parking
- Annual leave
Associate Director - Mechanical
AECOM —Perth
- Full-time
- Hybrid work
- Engineering
- Mentoring
- Training & development
Principal Structural Engineer
AECOM —Perth
- Full-time
- Hybrid work
SW Engineer II
NCR Atleos —Dundee
- Hybrid work
- Computer Science
- Software troubleshooting
- Bachelor's degree
Quick apply

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technical support associate jobs near dundee, dnd

Graduate Project Manager

NCR Atleos -
Dundee

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Job details

£28,000 - £30,000 a year

Qualifications

Stakeholder liaison
English
Technical support
IT project management
Business
Requirements gathering
Communication skills

Full job description

About NCR Atleos

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.

Role: Graduate Project Manager

Location: Dundee (hybrid)

Grade: 9

Salary: £28,000 - £30,000 p/a

Job Description Summary

Based in Dundee, Scotland, the Graduate Project Manager within the Currency Template team provides project coordination and guidance related to the development of bespoke automated banknote identification software, driving the template development process end to end.

The successful candidate will work with local country contacts to provide guidance and advice during requirements gathering and testing of the bespoke country templates. You will then liaise with NCR Atleos developers or third parties responsible to ensure those requirements are achieved. You will work proactively with each country to identify opportunities for issue avoidance and service enhancements, fully understanding current and future bank note plans and requirements specific to each country. Full training will be provided to ensure the successful applicant fully understands currency handling regulations, the hardware and software capabilities of each cash deposit and recycler device, and the systems used to track those projects.

Job Description

The role requires a progressive, adaptable individual who is looking to grow their technical, project management and personal skills. It involves working in a very varied environment on a daily basis with technologies, customer base and projects that are constantly evolving.

What is a currency template?

A currency template is a banknote recognition software installed in an Automated Teller Machine (ATM) deposit module, capable of counterfeit note detection and strict banknote handling requirements. Each country will have their own unique requirements for identification of currencies (both local and foreign exchange) identifying different types of banknote damage, counterfeit notes and in some cases a Central Bank Certification must be passed. This is a vital part of NCR Atleos' ability to sell banknote deposit and recycling hardware around the world in a timely and technically competent manner.

Job requirements

Project Planning and Management – guide and coordinate projects, including confirming requirements, resource, schedule, hardware, and performance as well as working with internal/external developers to ensure the successful delivery of the bespoke software to each country
Technical Guidance & Support – be capable of understanding the software and hardware applicable for note handling and provide a level template issue categorisation.
High level of communication skills – be able to adapt technical information for the relevant audience. Being the principle cornerstone at centre of all communications between all relevant teams.
Project co-ordination - Managing multiple projects of varying complexity and stage of investigation at any given time with the principle focus on meeting customer requirements

Essential Skills

Excellent written and spoken English, with the ability to clearly explain technical information to others where English is not their first language
Ability to handle urgent incidents in an appropriate and effective manner
Ability to review & understand technical data, such as log analysis and perform technical testing as required
Self-starting
Willingness to travel on occasion if required, when permitted
Capable of working in a team and independently
Able to work to tight deadlines
Ability to manage multiple incidents/requests at the same time
Willingness to learn

Qualifications & Experience

Degree in a discipline related to Business Administration, Business Management, Computer Science, Hardware/Mechanical Engineering

#LI-Hybrid

#LI-AG1

Offers of employment are conditional upon passage of screening criteria applicable to the job.

EEO Statement
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.

Statement to Third Party Agencies

To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.

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Refine Your Search

technical support associate jobs in dundee, dnd

Graduate Project Manager

Junior Software Engineer

SW Support Specialist

Security and Fraud Technology Specialist

Associate Process Engineer - Water Treatment

Application Engineer - Hybrid

Key Account Manager - Home Office

SW Engineer III - Data Analytics & Insights

Pensions Administrator

Associate 1-4 PQE - Litigation

Associate Director - Cost Management - Energy & Natural Resources

Manufacturing Operations Manager

Associate Civil Engineer - Water

Associate Director, Structural Engineer - Water

Lecturer in Mechanical Engineering (Flying Faculty)

Associate Director - Mechanical

Principal Structural Engineer

SW Engineer II

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