Public area Work, Jobs in Dundee, Sct (with Salaries)

Team Manager
NHS Scotland —Dundee
- £34,544 - £43,039 a year
- Management
- Analysis skills
- Team management
- Annual leave
- Employee assistance programme
13d
Modern Apprentice - Dundee
Social Security Scotland —Dundee
- £27,164 - £30,281 a year
- Full-time
- Presentation skills
- Annual leave
- Employee assistance programme
12d
Market Research Interviewer - Dundee
the National Centre for Social Research —Dundee
- £15.12 an hour
- Part-time
- Hybrid work
- English
- Travel
- Time management
- Annual leave
Quick apply
Field Interviewer - Dundee
the National Centre for Social Research —Dundee
- £15.12 an hour
- Part-time
- Hybrid work
- English
- Travel
- Time management
- Annual leave
Quick apply
Estate Agency Property Administrator
Lindsays —Dundee
- Full-time
- Annual leave
- Sick pay
4d
Bartender
MHDV —Dundee
- £12.80 an hour
- Bar
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
LOL11 - Domestic Assistant
ENHANCE HEALTHCARE LTD —Dundee
- £12.71 an hour
- Full-time
- In-person
- Hospital experience
- Free parking
Quick apply
Peer Engagement Officer (Agriculture)
Worker Support Centre —Perth
- £15,600 - £17,400 a year
- Part-time
- Hybrid work
- English
- Microsoft Office
- In-person
- Health & wellbeing programme
- Work from home
Quick apply
14d
Information Compliance Officer
Dundee City Council —Dundee
- £34,553 - £39,859 a year
- Call to connect
- Customer service
- Microsoft Office
- Organisational skills
11d
weekend Housekeeping staff
The Queens Hotel Dundee —Dundee
- From £12.71 an hour
- Part-time
- Hospitality
- Hotel
- Organisational skills
- Free parking
Quick apply
8h
Market Research Interviewer – Flexible Work
CTS Traffic and Transportation —Dundee
- From £156 a day
- No experience needed
- In-person
Quick apply
Student Journey Administrator - CG2063
University of St Andrews —St. Andrews
- £25,353 - £26,707 a year
- Call to connect
- Hybrid work
- Administrative experience
- University
- School
- Free parking
- Annual leave
11d
Mid-Week Housekeeper (part-time 8-12hours)
The Hideaway Experience —Dundee
- £12.71 an hour
- Part-time
- In-person
- Employee discount
Quick apply
4h
Project Manager - Operational
Dundee City Council —Dundee
- £43,910 - £48,926 a year
- Call to connect
- Communication skills
11d
Scientific Officer - AD2890
University of St Andrews —St. Andrews
- £47,389 - £53,202 a year
- Call to connect
- Hybrid work
- School
- Free parking
- Annual leave
Field Interviewer - Perth
the National Centre for Social Research —Perth
- £15.12 an hour
- Part-time
- Hybrid work
- English
- Travel
- Time management
- Annual leave
Quick apply
Medical Reception/Administration Team Member
Ravenswood Surgery —Forfar
- £12.64 - £14.84 an hour
- Part-time
- Customer service
- English
- Microsoft Office
- Free parking
Quick apply
6d
Project Manager
Together in Mind —Dundee
- £50,000 a year
- Full-time
- Hybrid work
- Project management
- No degree
- Organisational skills
- Flexitime
- Work from home
Quick apply
6d
Room Attendant
Malmaison —Dundee
- £13.01 an hour
- Weekends only
- English
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
6d
Sports Assistant - CG1475
University of St Andrews —St. Andrews
- £25,353 - £26,707 a year
- Weekend availability
- Hybrid work
- University
- Organisational skills
- IT
- Free parking
- Annual leave
4d

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Team Manager

NHS Scotland -
Dundee

Apply Now

Job details

Permanent
£34,544 - £43,039 a year
13 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Employee discount

Qualifications

Management
Performance management
Analysis skills
Team management
National 5
Leadership
Communication skills

Full job description

Team Manager

Are you an experienced Team Manager looking for a new opportunity?

Would you describe yourself as a motivated and passionate leader who is committed to leading a team by example?

Can you demonstrate the ability to evaluate performance and analyse data to support performance management?

Who We Are

As NHS Scotland's unique provider of a national tele-health and tele-care service, we are responsible for the delivery of health advice and information by telephone and online services to the population of Scotland 24 hours a day, 365 days a year. NHS 24 is a patient-focused service providing the people of Scotland with triage, advice, guidance, referral and information on health and healthcare services

Where We Are:

Our Regional Centres are located at Cardonald, Clydebank, South Queensferry, Dundee and Aberdeen. This post will be based in Dundee.

The Role

NHS 24 are looking for an experienced Manager to become part of a multi-disciplinary team. A role where you can make a real difference to people’s lives with a career that is exceptionally rewarding.

The Team Manager will provide visible and accessible leadership to staff within a clinical contact centre environment, managing their own team of direct reports.

Provide supervision on the use of the protocols and processes together with general management support, both at team and shift management level to staff who are working within a patient facing environment.

Key Responsibilities

Play a pivotal role within the management team to support Front Line staff across a number of patient facing services to ensure that patients and the public are first in everything NHS Scotland does
Support the management and development of 12 15 direct reports
Handling escalated calls that come through the service
Lead by example, supporting and encouraging others to succeed
Reviewing processes and suggesting areas for improvement with a focus on ensuring all patients are being directed to the appropriate clinical service
Supporting with all aspects of HR including absence management and time sheet authorisation

The successful applicant will:

Have previous experience of managing a Team, preferably within a Contact Centre environment
Have excellent communication skills
Be able to demonstrate the ability to support, guide and develop a team to achieve operational KPI’s
Be educated to a minimum of National 5 level
Have an enthusiastic approach with a professional manner
Demonstrate performance management experience
Possess strong analytical skills with the ability to interpret data/KPI’s to support performance management

This is an excellent opportunity for a motivated and experienced individual who is looking for a challenging and rewarding role that will contribute to the successful of the organisation.

Benefits

NHS 24 offers a complete benefits package, with a permanent contract on Band 5 £34,544 - £43,039 Per Annum (pro rata if applicable). Placement on salary scale is dependent on confirmation of previous relevant NHS service.

We also offer you many supportive policies to enhance your employee journey and have a comprehensive Employee Assistance Programme Provider, Cycle to Work Scheme, bursary scheme and a range of learning and development. As an NHS Scotland employee you will be entitled to:

35 days annual leave (rising to 41) pro-rata
Development opportunities including study bursaries, e-learning and classroom-based courses
Enhanced pay for working public holidays
Enrolment into the Scottish Public Pensions Agency (SPPA) pension scheme
NHS discounts on goods and services

This is an excellent opportunity for a motivated and experienced individual who is looking for a challenging and rewarding role that will contribute to the success of a public organisation.

Interested?

Please download the Job Pack and Person Specification for full details of NHS 24 and this opportunity as well as the Candidate Application Guide which will support you in your application.

We recommend that prior to application candidates read all the information provided in the Job Pack as it contains much of the information about NHS 24 and this opportunity as well as the Digital Candidate Application Guide which will support you in your application.

Our mission at NHS 24 is to create a workplace where everyone feels welcome, valued and part of the team. As an organisation that promotes inclusion, we celebrate difference, and we encourage everyone who joins us to be themselves at work.

We are progressing an Anti-Racism Action Plan, which builds on our existing equalities work, and this will help us to measure our progress towards becoming an anti-racist organisation.

NHS 24 is an equal opportunities employer committed to advancing equality and particularly welcomes applications from groups of people currently underrepresented within the workforce. We are a committed participant in the Disability Confident Leader Scheme and guarantee to interview all disabled applicants who meet the minimum essential criteria for our vacancies.

To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigrations Service.

As part of the pre-employment checks for a preferred candidate, NHS Scotland Boards will check your entitlement to work in the UK. It can be evidenced through a number of routes including specific types of visas as well as EU settled and pre-settled status. To find out more about these routes of permission, please refer to the GOV.UK websitehere.

Please note that NHS 24 is NOT licensed to issue certificates of sponsorship under current UK Visas and Immigration (UKVI) regulations. Applicants must have the right to work in the UK without requiring sponsorship to work with us.

It is ESSENTIAL that you have checked that you already have the appropriate right to work in the UK BEFORE submitting your application form.

Apply Now

Refine Your Search

public area jobs in dundee, sct

Team Manager

Modern Apprentice - Dundee

Market Research Interviewer - Dundee

Field Interviewer - Dundee

Estate Agency Property Administrator

Bartender

LOL11 - Domestic Assistant

Peer Engagement Officer (Agriculture)

Information Compliance Officer

weekend Housekeeping staff

Market Research Interviewer – Flexible Work

Student Journey Administrator - CG2063

Mid-Week Housekeeper (part-time 8-12hours)

Project Manager - Operational

Scientific Officer - AD2890

Field Interviewer - Perth

Medical Reception/Administration Team Member

Project Manager

Room Attendant

Sports Assistant - CG1475

I want to receive the latest job alerts for public area in dundee, sct

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