service advisor Work, Jobs in dundee city (with Salaries)

Service Advisor
Arnold Clark —Dundee
- £0.01 a year
- Customer service
- Computer literacy
- Organisational skills
- Employee discount
Quick apply
8d
Support Advisor (Frontline Manager) as part of ‘Right To Better" a project of C-Change
C-Change Scotland —Dundee
- £36,000 a year
- Full-time
- IT
- In-person
- Store discount
- Health & wellbeing programme
13d
Customer Service Advisor
SWARCO Group —Dundee
- Weekend availability
- Customer service
- Microsoft Office
- Computer skills
- Employee assistance programme
1d
Customer Service Advisor
Giacopazzi and Company Limited —Kinross-shire
- £12.71 an hour
- Part-time
- Bilingual
- Merchandising
- English
- Free parking
- Employee discount
Quick apply
Service Advisor
Eastern Western Motor Group —Kirkcaldy
- Up to £35,000 a year
- Full-time
- Customer service
- Driving
- In-person
- Store discount
- Annual leave
Quick apply
2d
Vehicle Parts Advisor Apprentice
DYW Tay Cities —Dundee
- £16,640 a year
- Full-time
- English
- Communication skills
2d
Apprentice Parts Advisor
John Clark Motor Group —St. Andrews
- English
14d
Customer Service Advisor - 20 Hours
Bestway Group —Perth
- Part-time
- Customer service
Quick apply
Car Parts Advisor
Dingbro Ltd —Dundee
- Full-time
- Bilingual
- Customer service
- Organisational skills
- Free parking
- Store discount
Quick apply
Customer Service Advisor
ESP Group —Arbroath
- £12.71 an hour
- 8 hour shift
- Customer service
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Parts Advisor
Arnold Clark —Perth
- From £0.01 a year
- Customer service
- Employee discount
Quick apply
Experienced Car Parts Advisor
Dingbro Ltd —Perth
- Full-time
- Bilingual
- Microsoft Excel
- In-person
- Employee discount
Quick apply
2d
Workshop Controller
Arnold Clark —Perth
- £0.01 a year
- Monday to Friday
- Sales
- IT
- Annual leave
- Employee discount
Quick apply
Experienced Commercial Vehicle Parts Advisor
Dingbro Ltd —Perth
- Full-time
- Bilingual
- Microsoft Excel
- Driving
- Employee discount
Quick apply
2d

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Service Advisor

Arnold Clark -
Dundee

Quick apply

Job details

Permanent
£0.01 a year
8 days ago

Benefits

Company pension
Employee discount

Qualifications

Driving Licence
Customer service
Computer literacy
Upselling
Organisational skills
IT
Communication skills

Full job description

We are currently recruiting for a new Service Advisor to help us at our Vauxhall/Fiat/Abarth branch in Dundee.

We offer:

33 days’ holiday allowance with room to grow
Generous retail discounts
Private healthcare
Simplyhealth – all employees have access to a GP 24/7 and can claim money back on medical and dental treatments
Pension scheme
Maternity and paternity packages
Opportunities for training and progression
And much more…

Hours

Full time: Monday – Friday 8am – 5.30pm and alternate Saturdays 8am – 12pm

About the role

Our Service Advisors are responsible for delivering and sustaining a fantastic experience for all our service and vehicle repair customers.

We’re looking for an articulate, warm communicator who can give our customers the star treatment – whether it’s first thing on a manic Monday or last thing on a Friday afternoon.

This customer-facing role will be a great fit for someone who’s already worked in a customer service position, and genuinely enjoys exceeding expectations and creating positive outcomes.

Day-to-day duties

Handling all customer requirements for service and vehicle repairs in an efficient and professional manner
Liaising with the workshop and bodyshop to progress work through the system
Controlling all computer-based jobs, purchasing and invoice processes, ensuring the financial interests of the customer and the company are protected
Letting customers know of any faults or repairs found on their vehicle and provide them with clear and accurate solutions
Treating any dissatisfied customers with empathy and understanding, reassuring them that we can solve any issues should they arise
Maintaining customer records such as vehicle details and service histories accurately and efficiently
Maintaining knowledge of aftersales products and services, upselling where appropriate
Making sure the customer database is updated and accurate at all times

Essential skills

A passion for great customer service and the confidence to resolve any issues that may arise efficiently and in a timely manner
Demonstrable computer literacy and knowledge of IT systems and applications
The ability to multi-task and be highly adaptable within a busy environment
Strong communication and influencing skills, with the ability to explain complex information accurately and concisely to help our customers
Strong organisational skills to schedule work effectively, balancing the needs of the customer and the capacity of the workshop
Able to prioritise your workload
Ability and willingness to work within defined processes and guidelines
Good core administration skills to accurately capture customer details to the required standards
A full UK driving licence

Nice to have (but not essential)

Experience of upselling products or services

Our Culture

Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do – diverse in our make-up, united in our goals.

To find out more about Life at Arnold Clark, visit our website.

Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.

Quick apply

Refine Your Search

service advisor jobs in dundee city

Service Advisor

Support Advisor (Frontline Manager) as part of ‘Right To Better" a project of C-Change

Customer Service Advisor

Customer Service Advisor

Service Advisor

Vehicle Parts Advisor Apprentice

Apprentice Parts Advisor

Customer Service Advisor - 20 Hours

Car Parts Advisor

Customer Service Advisor

Parts Advisor

Experienced Car Parts Advisor

Workshop Controller

Experienced Commercial Vehicle Parts Advisor

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