assistant operations manager Work, Jobs in dundonald, dow (with Salaries)

Assistant General Manager
Funky Monkeys —Belfast
- From £28,000 a year
- Full-time
- Hospitality
- Management
- Computer literacy
Quick apply
5d
Assistant Manager
Screwfix —Bangor
- Up to £28,750 a year
- Full-time
- Employee discount
Assistant Manager
Pavers —Bangor
- £14.36 an hour
- Weekend availability
- Leadership
- Employee discount
Quick apply
Deputy Store Manager - Bangor
Lidl —Bangor
- £33,000 - £40,000 a year
- Full-time
- Management
- Driving
- Communication skills
- Employee assistance programme
15h
Assistant Manager
Mount Charles —Belfast
- £34,000 a year
- Supervising experience
- Human resources
- IT
- Employee assistance programme
5d
Assistant Branch Manager
Haldane Group Careers —Belfast
- Full-time
- Employee discount
3d
Assistant Operations Manager
Postal Group —Belfast
- £26,000 - £30,000 a year
- Full-time
- Customer service
- Microsoft Office
- Human resources
- Free parking
Quick apply
Deputy Store Manager - Connswater
Lidl —Belfast
- £33,000 - £40,000 a year
- Full-time
- Management
- Driving
- Communication skills
- Employee assistance programme
11d
Deputy Store Manager - Larne
Lidl —Larne
- £33,000 - £40,000 a year
- Full-time
- Management
- Driving
- Communication skills
- Employee assistance programme
13d
General Assistant
GLL —Belfast
- £13.78 an hour
- Part-time
- Customer service
- First Aid Certification
10d
Workplace Assistant
Pinsent Masons —Belfast
- Overtime
- Customer service
- Communication skills
- Office experience
- Gym membership
Replenishment Manager
B&M Retail —Belfast
- £27,873 a year
- Weekend availability
- Hospitality
- Team management
- Organisational skills
- Employee discount
Assistant Manager, Intelligence, Protective Security and Travel Security, QRS
Deloitte —Belfast
- Hybrid work
- Communication skills
Assistant Store Manager
Poundland —Newtownabbey
- Up to £33,000 a year
- Leadership
- Employee discount
Assistant Store Manager (Full-Time)
Pandora Jewelry —Belfast
- £31,725 - £38,400 a year
- Full-time
- Sales
- Organisational skills
- Communication skills
- Employee discount
Mobile Catering Assistant (3 Posts)
Education Authority —Dundonald
- £13.63 - £14.29 an hour
- Part-time
- Customer service
- Organisational skills
- Communication skills
8d
Assistant Manager
KFC Newtonabbey - Church Road —Newtownabbey
- £32,000 - £35,000 a year
- Full-time
- Restaurant
- Employee discount
Assistant General Manager - Post House, Belfast
Clover Pubs NI Ltd —Belfast
- From £28,000 a year
- Full-time
- Hospitality
- Bar
- Management
- Employee discount
- Flexible schedule
Quick apply
4d
Operations Support Executive - Barista Bar
Henderson Group —Newtownabbey
- Full-time
- Serving
- Bar
- Management
- Employee assistance programme
- Employee discount
Business Support Assistant
3173 —Belfast
- Call to connect
- Microsoft Office
- Administrative experience
- Organisational skills
11d

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Assistant General Manager

Funky Monkeys -
Belfast

Quick apply

Job details

Permanent | Full-time
From £28,000 a year
5 days ago

Benefits

On-site parking

Qualifications

Hospitality
Management
Computer literacy
First Aid Certification
Personal Licence
Human resources
Communication skills

Full job description

JOB DESCRIPTION

Position: Assistant General Manager

Salary: £28,000

Reports to: General Manager

Direct Reports: Supervisors

The Company

Funky Monkeys is a large Soft Play Café, it is the ethos of Funky Monkeys that all customers should get excellent service in a clean, safe and relaxing environment and be served quality food and drink, presented well and be value for money.

Funky Monkeys is owned by SMS Platinum Group who own a number of leisure businesses, including the Air-tastic Entertainment brand. The company have seen substantial growth over the past 5 years and have plans to continue to grow. The company have an ethos of developing within and this could be an excellent opportunity to progress your career within our organisation.

The Scope/The Person

We are looking for a confident and experienced leader who can support the General Manager in running a high-performing centre. The ideal candidate is commercially aware, people-focused, and capable of coaching and motivating a team while maintaining high standards in service, safety, and operational efficiency. You’ll have a hands-on approach, strong communication skills, and the ability to thrive in a fast-paced environment. You’ll need to be capable to deputise in running the centre in the absence of the GM.

Key Responsibilities/Deliverables

Managing Business Cost & Performance

Support the General Manager in efficiently managing overheads, stock, labour control, and other cost-impacting elements in line with business targets and KPIs.

Assist in the collation and presentation of accurate and timely information on the following documents to support centre operations:

· Weekly Rotas

· Managers weekly report

· Wage files

· Holiday trackers

· Training documents and Versatility trackers

· Weekly cash reporting

· Maintenance Trackers

Develop an understanding of stock costs and support the management team in maintaining accurate stock records. Assist in completing stock takes, and help analyse discrepancies to recommend actions.
Participate in the review of monthly KPIs alongside the General Manager, helping to identify opportunities and support required actions.
Assist in monitoring departmental sales revenue and support the management team in achieving relevant targets through coaching and operational oversight.

HR & People Management

Support the General Manager in overseeing team performance, HR practices, and talent development.

Lead by example in daily operations and uphold all HR processes in line with company guidelines, policies, and procedures, seeking guidance from the General Manager or BDM when necessary.
Support recruitment and onboarding processes within the centre and assist department leads in doing the same. Ensure appraisals and key HR timelines are met with support from the General Manager.
Assist in the development, training, and motivation of team members using tools like versatility trackers. Help identify training needs and support succession planning in collaboration with the General Manager.
Support a positive work-life balance for the team by promoting fair scheduling and a collaborative approach to rota management.

Safety & Compliance

Assist in maintaining compliance with company policies and external regulations while supporting a safe and clean environment.

Promote correct use of company systems and documents among the team. Assist in ensuring cash handling, transactions, and reporting are completed accurately.
Support the General Manager in maintaining relationships with external regulatory bodies and help manage the upkeep of premises and equipment to required standards.
In the event of a serious incident or accident, assist in completing required documentation and ensure it is submitted appropriately.
Support the reporting and tracking of maintenance issues and follow through on remedial actions.
Help monitor the completion of training such as food safety and first aid and coordinate session planning as needed.
Assist in maintaining and auditing Health & Safety folders, ensuring all certificates are current and correctly filed.

Customer Experience and Service Levels

Support the General Manager in driving exceptional customer service and consistently high standards.

Deliver excellent customer service and actively support the team in meeting the same expectations by role modelling and coaching best practices. Uphold the FACT principles in all team engagement and training.
Help ensure the centre meets company standards in look, feel, and atmosphere. Empower team leads to maintain these standards in their areas.
Monitor adherence to customer rules and policies, ensuring both team and customer expectations are met.
Support the management of customer feedback processes, including party comment cards and online reviews. Help address any issues in a timely and professional manner.
Participate in monthly audits to observe team interactions and identify areas for improvement in service consistency and FACT delivery.

Essential Experience:

1. Minimum 1–2 years of experience in management role within a customer-facing, fast-paced environment (e.g., leisure, hospitality, retail, or similar).

2. Proven ability to lead and develop a team, manage operational processes, and support business performance.

3. Confident in handling customer queries and team-related issues, with strong communication and problem-solving skills.

4. Basic understanding of operational areas such as rotas, training, cash handling, and safety compliance.

5. HR experience and computer literate

Pay: From £28,000.00 per year

Benefits:

On-site parking

Work Location: In person

Quick apply

Refine Your Search

assistant operations manager jobs in dundonald, dow

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Assistant Store Manager (Full-Time)

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