Customer support representative Work, Jobs in Dundonald, Dow (with Salaries)

External Sales Representative
HHI Home Improvements Centre —Bangor
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
- Health & wellbeing programme
Quick apply
Housing Assistant
Pinnacle Group —Belfast
- £26,227.50 a year
- Monday to Friday
- Customer service
- Administrative experience
- Travel
- Annual leave
- Employee assistance programme
Quick apply
14d
Key Account Co-ordinator
Park Electrical Services —Belfast
- £31,000 a year
- Full-time
- Microsoft Excel
- Data entry
- In-person
Quick apply
5d
Sales Representative
Skyeline Marketing Ltd —Belfast
- £24,420.00 - £49,882.86 a year
- Sales
- Customer service
- English
- Flexible schedule
Quick apply
1d
Customer Support Associate
Finastra —Bangor
- Full-time
- IT
- Communication skills
- Annual leave
- Employee assistance programme
12d
Shop Volunteer – Holywood, Belfast
Save the Children UK —Holywood
- Temporary
- Customer service
- Administrative experience
- IT
Quick apply
3d
Customer Care Representative
Mediahuis —Belfast
- Full-time
- Management
- Customer service
- Care experience
- Free parking
- Annual leave
2d
Shift Lead (NI)
B&Q —Holywood
- £27,709.50 a year
- Part-time
- Annual leave
- Employee assistance programme
Territory Sales Representative
RB Global —Newtownabbey
- Sales
- English
- Microsoft Office
Quick apply
Security Service Delivery Manager
BidvestNoonan —Belfast
- Full-time
- Management
- Driving
- Travel
Quick apply
Retail Sales Advisor - Belfast
Oak Furnitureland —Belfast
- £45,000 - £50,119 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
Insurance Representative
AXA —Bangor
- Sales
- Financial services
- Communication skills
17h
Brand Representative - Victoria Square, Abercrombie & Fitch
AFH STORES UK LIMITED —Belfast
- Organisational skills
- Store discount
- Employee discount
Sales Development Representative (SDR)
Cloudsmith —Belfast
- Sales
- DevOps
- Travel
- Annual leave
Strategic Outbound Sales Development Representative
Lightspeed Commerce, Inc. —Belfast
- Full-time
- Hybrid work
- Sales
- Analysis skills
- IT
- Annual leave
- Gym membership
Quick apply
1d
Machine Service Representative - 7.5 Tonne Driver
Safetykleen —Lisburn
- £32,000 a year
- Full-time
- Employee assistance programme
- Employee discount
Quick apply
Pharmacy Sales Representative - Northern Ireland
Syneos Health Commercial Solutions —Belfast
- Sales
- Bachelor's degree
- Travel
6d
Facilities Manager
CBRE —Belfast
- Full-time
- Hospitality
- Microsoft Office
- Analysis skills
1d
Pharmacy Sales Representative - Northern Ireland
サイネオス・ヘルス —Belfast
- Sales
- Bachelor's degree
- Travel
6d
Warranty Administrator - Hybrid Working
TrustFord —Lisburn
- From £28,121 a year
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee discount

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customer support representative jobs near dundonald, dow

External Sales Representative

HHI Home Improvements Centre -
Bangor

Quick apply

Job details

Full-time

Benefits

Free parking
Health & wellbeing programme
Additional leave
Company car
Company pension
Company events
Paid volunteer time
Enhanced maternity leave
Bereavement leave
Enhanced paternity leave
Referral programme
On-site parking

Qualifications

Microsoft Word
CRM software
Driving Licence
Microsoft Excel
Microsoft Outlook
Sales
Microsoft Office
Account management
Negotiation
Time management

Full job description

OVERALL PURPOSE OF THE JOB

The External Sales Representative is responsible for driving revenue growth and developing strong customer relationships across the external PVC product range. The role focuses on proactive sales generation, account management, and delivering an outstanding customer experience, while contributing to the overall success and profitability of the branch. To support success in the role, a company car and mobile phone will be provided.

KEY RESPONSIBILITIES

The ideal candidate will have a positive attitude towards sales and customer service, with the ability to work efficiently in a fast-paced environment. Responsibilities include:

Sales Development & Growth

Proactively identify, develop, and secure new business opportunities within the assigned territory.
Manage and grow an existing customer base to maximise sales and margin.
Achieve and exceed agreed sales, margin, and activity targets.
Monitor market trends, competitor activity, and customer needs to inform sales strategy.

Customer Relationship Management

Build and maintain strong, long-lasting relationships with customers.
Act as the primary external contact for customer queries, quotations, and technical advice on external PVC products.
Deliver a high standard of customer service, ensuring timely follow-up and resolution of issues.
Conduct regular customer visits to strengthen partnerships and identify opportunities.

Commercial & Operational Support

Collaborate closely with the Branch Manager and internal teams to deliver customer requirements efficiently.
Prepare and present accurate quotations, ensuring pricing aligns with company margin expectations.
Maintain up-to-date records of customer interactions, opportunities, and pipeline activity (CRM usage where applicable).
Support credit control processes by ensuring customers operate within agreed terms.

Health, Safety & Compliance

Champion a strong health and safety culture, ensuring compliance with company policies at all times.
Operate in line with all relevant company procedures and regulatory requirements.

KNOWLEDGE & EXPERIENCE REQUIREMENTS

Proven experience (minimum 3 years) in an external sales or field sales role, preferably within construction, building materials, or related industries.
Strong commercial awareness with a track record of achieving or exceeding sales targets.
Excellent interpersonal and relationship-building skills.
Strong negotiation and influencing skills.
Highly organised with effective time management and planning abilities.
Proficient in Microsoft Office (Word, Excel, Outlook) and experience using CRM systems is desirable.
Full, clean driving licence (essential).

PERFORMANCE MEASUREMENTS

Achievement of monthly and annual sales and margin targets
Growth of customer base and retention of key accounts
Quality and conversion rate of sales pipeline
Customer satisfaction and feedback
Compliance with company processes and policies
Contribution to overall branch performance

HHI as part of SIG PLC, is passionate about our Commitment Culture! The successful candidate will demonstrate flexibility, agility and be passionate about what they do. We expect that you will make a positive difference when joining HHI.

Job Types: Full-time, Permanent

Benefits:

Additional leave
Bereavement leave
Company car
Company events
Company pension
Enhanced maternity leave
Enhanced paternity leave
Free parking
Health & wellbeing programme
On-site parking
Paid volunteer time
Referral programme

Experience:

Sales: 2 years (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

customer support representative jobs in dundonald, dow

External Sales Representative

Housing Assistant

Key Account Co-ordinator

Sales Representative

Customer Support Associate

Shop Volunteer – Holywood, Belfast

Customer Care Representative

Shift Lead (NI)

Territory Sales Representative

Security Service Delivery Manager

Retail Sales Advisor - Belfast

Insurance Representative

Brand Representative - Victoria Square, Abercrombie & Fitch

Sales Development Representative (SDR)

Strategic Outbound Sales Development Representative

Machine Service Representative - 7.5 Tonne Driver

Pharmacy Sales Representative - Northern Ireland

Facilities Manager

Pharmacy Sales Representative - Northern Ireland

Warranty Administrator - Hybrid Working

I want to receive the latest job alerts for customer support representative in dundonald, dow

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