Front office specialist Work, Jobs in Dundonald, Dow (with Salaries)

Patient Support Associate
TFP Fertility —Belfast
- Weekend availability
- Microsoft Office
- IT
- Communication skills
1d
Client Lifecycle Onboarding Analyst 1
TP ICAP —Belfast
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Operations Specialist
Molson Coors Brewing Company —Belfast
- Microsoft Excel
- Microsoft Office
- Administrative experience
9d
Settlements Analyst 1
TP ICAP —Belfast
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
3d
Environmental Compliance Lead Officer - Legionella and Radon
Education Authority —Dundonald
- £56,677 - £59,855 a year
- Full-time
- Bachelor's degree
- Travel
- Business
1d
Principal Sourcing Specialist - Investment Banking
Alexander Mann Solutions —Belfast
- Full-time
- Hybrid work
2d
Senior Account Manager
BCN Group —Belfast
- Full-time
- Hybrid work
- Azure
- Sales
- AI
- Annual leave
- Employee assistance programme
Quick apply
Front End Engineer (React)
Napier AI —Belfast
- Full-time
- Hybrid work
- DevOps
- JavaScript
- Communication skills
- Annual leave
- Employee discount
Quick apply
Front End Engineer (React)
Napier Technologies Limited —Belfast
- Full-time
- DevOps
- JavaScript
- Communication skills
- Annual leave
- Employee discount
End User Support Site Lead
TP ICAP —Belfast
- Weekend availability
- Customer service
- IT
- Financial services
Technical Supervisor
CBRE —Belfast
- Full-time
- Microsoft Office
- Mechanical knowledge
- Employee discount
Senior Software Engineer (Front End)
TP ICAP —Belfast
- Full-time
- AWS
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Senior Engineer (Full Stack)
TP ICAP —Belfast
- Full-time
- Java
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- AWS
Software Engineer
TP ICAP —Belfast
- Full-time
- Java
- AWS
- JavaScript
Lead Engineer (AI Platform)
Napier Technologies Limited —Belfast
- Full-time
- Remote
- Azure
- DevOps
- AWS
- Annual leave
- Employee discount
Lead Engineer (AI Platform)
Napier AI —Belfast
- Full-time
- Hybrid work
- Azure
- DevOps
- AWS
- Annual leave
- Employee discount
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5d

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Client Lifecycle Onboarding Analyst 1
TP ICAP —Belfast
As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving…

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front office specialist jobs near dundonald, dow

Patient Support Associate

TFP Fertility -
Belfast

Apply Now

Job details

Full-time
1 day ago

Benefits

Company pension

Qualifications

Microsoft Office
IT
Communication skills
Time management

Full job description

On-site
- Belfast, Northern Ireland, United Kingdom
Patient Support

Job description

We at TFP, are looking for brilliant minds and passionate hearts to help us shape the future of fertility. We are one of the largest fertility service providers in Europe operating our IVF clinics and egg/sperm freezing banks in the UK and Poland. We have embarked on the mission to use technology to provide patients with a memorable best-in-class fertility journey that leads to the best outcome starting a family!

At TFP, we offer all our patients the care, understanding and expertise that help to bring dreams to life. We are passionate about what we do, which reflects our commitment to creating lives and changing lives.

Science research and innovation are key to how we work and have led to us pioneering fertility treatment for more than 35 years. Many of our clinicians are internationally renowned specialists and we regularly share knowledge across our clinics to further improve our success. Join us at TFP Fertility, where your passion and expertise can contribute to our legacy of excellence.

The Role:
Are you passionate about delivering exceptional customer service? Could you help support our patients along every step of their journey? We’d love to hear from you. We’re looking for someone to join our amazing Patient Support team, providing exceptional customer care and an efficient administration service for all our patients.

Your focus in this role will be providing first class customer experience at our TFP Belfast Fertility Clinic. Working as part of a close-knit team, you will be the central point for our patients, staff and visitors, handling a broad range of enquiries in person, by telephone and email.

You’ll assist patients with a broad range of queries including funding, appointments, test results and the different steps they’ll be taking along the fertility journey. You’ll work closely with our satellite services, local NHS Consultants and any other related organisations to help answer their queries promptly and efficiently.

We’re passionate about helping our teams to be at their best, so we’ll work with you to ensure you’re fully supported both personally and professionally. With opportunities to develop within your role in Patient Support, you’ll work to a programme to build your skills and experience.

This is a full-time position working 37.5 hours per week

There will be a weekend shift required on a rotational basis of 1:4

The Location:

Belfast Fertility was established in 2013 and is Northern Ireland’s longest standing private IVF clinic. Due to the passion, expertise and reputation of our team, Belfast Fertility has grown and now performs approximately 500 fresh cycles and 400 frozen cycles per year. Conveniently located in a business park setting on the outskirts of Belfast, adjacent to J1 of the M2, there is ample free parking for staff & patients at the front of the building. Belfast Fertility was awarded Northern Irelands Fertility Clinic of the Year 2022 at the prestigious GHP Healthcare and Pharma awards.

Job requirements

Key Responsibilities:

Promptly and professionally managing initial enquiries via telephone/email within 24 hours of receipt.
Effective processing of all GP, consultant and self-referrals within 3 days.
Dealing with all satellite clinics and ensuring that communication is of a high standard to deliver a seamless patient pathway.
Explaining the processes to new patients and those seeking treatment.
Ensuring that patients’ records and correspondence are correctly filed.
To be conversant with the patient database for recording and maintaining patient information, including the appointment and invoicing system.
Ensuring that all communication with the patient is documented in the patient database.
Ensuring that money has been received for all appointments that require to be paid for in advance and follow up where necessary.
To carry out the scanning and allocating of patient notes, invoices and other paperwork, as required, into the computer system.

Qualifications and Experience:

Educated to Higher Level
Experience working in an administration role.
Experience working with patients / customers both face-to-face and over the telephone
Skills & competencies normally associated with relevant administration experience.
Proficient knowledge and experience of Microsoft Office Packages
Excellent keyboard/IT skills
Excellent oral and written communication skills and manner
Ability to communicate effectively with staff and patients over the telephone and face-to-face
Excellent time management skills
Commitment to delivering a high-quality patient experience.
Be comfortable asking for payments and taking payments from patients
High level of customer orientation
High level of resilience and empathy

Location: TFP Belfast Fertility

Salary: Competitive (Depending on experience)

Working Hours: 37.5

Shift times are 09.00-17.00

There will be a weekend shift required on a rotational basis of 1:4

Pension: Dual contribution pension scheme

Holiday Entitlement: 27 Days + Bank holidays (pro rata)

Apply Now

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front office specialist jobs in dundonald, dow

Patient Support Associate

Client Lifecycle Onboarding Analyst 1

Operations Specialist

Settlements Analyst 1

Environmental Compliance Lead Officer - Legionella and Radon

Principal Sourcing Specialist - Investment Banking

Senior Account Manager

Front End Engineer (React)

Front End Engineer (React)

End User Support Site Lead

Technical Supervisor

Senior Software Engineer (Front End)

Senior Engineer (Full Stack)

Software Engineer

Lead Engineer (AI Platform)

Lead Engineer (AI Platform)

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