About Us
Andras Hotels is Northern Ireland’s largest hotel group with nine hotels in Belfast, Coleraine and Portrush, two apartment complexes, a Café Bar and a Health Club and Spa. We are rapidly expanding our portfolio and we are dedicated to promoting tourism and hospitality across the country. We develop our people through our Andras Academy, the industry Wellbeing and Development Promise, and we are proud to be signed up to Green Tourism.
What is the Job?
The Hotel Maintenance Supervisor is responsible for overseeing the maintenance and repair operations of the hotel to ensure safety and functionality. This includes supervising maintenance staff where applicable and performing hands-on maintenance tasks. The role requires a proactive approach to identify and address potential issues before they impact guests' experiences.
What we offer:
- Discounted Hotel Rates across ‘000’s of hotels worldwide for employees and for family and friends
- Health Care Cash Plan
- Diamond membership of Kingsbridge Hospital Group
- Enhanced Pension Scheme
- Enhanced Maternity Pay
- Enhanced Paternity Pay
- Cycle to work
- Recruit a friend scheme
- Employee Appreciation and Social Events
- Employee of the Month Award
- £20 for completion of FLOW training
- Increased Annual leave with service
- Discount at Bodyscape – Employee rate and family and friend rate
- Discount at Puregym
- Cyrospa discount rate at Bodyscape
- Communication and advice on Health and Wellbeing
- Andras Academy – Training and Development Programmes and progression opportunities within the Andras Hotels Group
- Work for globally renowned Hotel Brands
- Reward Club Incentive Scheme
- Hotel Incentive scheme
- Employee Assistance Program (EAP) & Wellbeing App
- Perks & Discounts – access to perks and discounts on travels, shopping and much more
About The Role
Key Responsibilities:
Supervision and Management:
- Responsible for managing all Hotel’s Maintenance tasks.
- Provide training, guidance, and performance feedback to maintenance teams where applicable.
- Schedule work assignments, ensuring work orders on Quore are completed efficiently and effectively.
- Participate regular team meetings with GM and Estate Manager to discuss updates, issues, and improvements.
Maintenance and Repairs:
- Perform daily routine maintenance requests
- Oversee and participate in the maintenance and repair of HVAC systems, plumbing, electrical systems, appliances, and structural components.
- Ensure timely response to maintenance requests and guest complaints.
Preventive Maintenance:
- Responsible scheduled preventive maintenance program is completed in Quore
- Ensure follow up actions from PPM inspections are completed in timely manner.
- Maintain and present to Senior Management accurate records of maintenance activities, inspections, and repairs.
Safety and Compliance:
- Ensure compliance with local, state, and regulations, as well as hotel policies and procedures.
- Conduct regular safety inspections and drills to ensure a safe working environment.
- Address and resolve any safety hazards promptly.
- Engage in sustainability initiatives within the hotel to align with our commitment to environmental responsibility. This will include entering data from invoices into Gaia 2.0. (Brand Platform)
Inventory and Budget Management:
- Monitor and manage inventory of maintenance supplies and equipment.
- Prepare and manage the maintenance department budget, ensuring cost-effective operations.
- Source and negotiate with suppliers for maintenance supplies and services.
- Responsible for purchases and approval of invoices.
Collaboration and Communication:
- Coordinate with other departments to minimise disruptions during maintenance activities.
- Communicate effectively with the General Manager and Andras House Estate Department regarding maintenance issues and project updates.
- Working with others to ensure a positive working environment and promote teamwork within the maintenance department
What we need from you
Essential:
- 6 months experience of working in Maintenance in a hotel or similar setting
- Experience in carrying out complex maintenance tasks
- Understanding of local regulations, standards and ordinances on hotel operations and maintenance.
- Possess good understanding of building services.
- Extensive knowledge of health and safety standards
- High standards of Attention to Detail
- Quick decision-making skills
- Excellent communication skills
- Good organisational skills
- Should be a team player demonstrating excellent leadership skills
Desirable:
- Experience of working as Maintenance Supervisor / assistant Manager in a hotel or customer facing environment
How do I deliver this?
Heartist Transforming” - Offering guests a different experience, creating emotion, forging lasting relationships built on courtesies, moments and memories, also means allowing spontaneity, encouraging initiative and letting every employee express their personality.
AccorHotels sees a “Heartist” in each employee — a master of the art of hospitality who serves others from the heart, with curiosity and inventiveness and therefore always strive to:
Ø Make guests feel welcome
Ø Make guests feel heart-warmed
Ø Make guests feel incredible
Ø Make guests feel like they belong.
There’s so much more to the job than we can capture here. It’s simply about creating great experiences, doing the right thing and understanding people.
Required Criteria
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Experience in carrying out complex maintenance tasks
-
Understanding of local regulations, standards and ordinances on hotel operations and maintenance.
-
Possess good understanding of building services
-
Extensive knowledge of health and safety standards
-
High standards of Attention to Detail
-
Quick decision-making skills
-
Excellent communication skills
-
Good organisational skills
-
Should be a team player demonstrating excellent leadership skills
-
6 months experience of working in Maintenance in a hotel or similar setting
Desired Criteria
-
Experience of working as Maintenance Supervisor / assistant Manager in a hotel or customer facing environment
Skills Needed
About The Company
Andras House Ltd is a leading property development and hospitality company based in Belfast, Northern Ireland. Established in 1981, the company has grown into a highly successful multi-million pound organisation with an extensive portfolio of office, hotel and leisure developments.
We are proud to be at the forefront of hospitality in Northern Ireland. With seven hotels we are Belfast’s largest hotel group with 1000 bedrooms in the City.
Andras Hotels is proud to be the leading hotel group in Belfast with current awards of Best Hotel in Belfast for Holiday Inn Belfast City Centre, Best Budget Hotel in Ireland for Ibis Belfast City Centre and Best Serviced Apartments for Cordia Serviced Apartments.
Company Culture
Andras Hotels is Northern Ireland’s largest hotel group and we are proud to have been at the forefront of hospitality for the past 30 years.
We subscribe to the Hospitality Employers Charter, which means we are committed to providing training, development, and support to all of our team members.
We offer a range of staff benefits and opportunities to grow your career in our fast-growing company Our Andras Academy provides training and development for all team members and we are an equal opportunities employer.
Company Benefits
What we offer
Health insurance, Vacation, Paid time off, Retirement plan and/or pension, Office perks, Employee development programs, Gym membership or wellness programs, Cycle to work, Referral bonus, Competitive salary, Preferential room rates, Family and friends rates, Long service recognition, Free meals during shifts, Free parking or Discounted parking , Wellbeing Scheme, Work With Charities, Social Opportunities, Employee of the Month, Employee Recognition Scheme
Salary
Up to £15.70 per hour
