Lead product manager Work, Jobs in Dundrod, Ant (with Salaries)

Head of Customer Success
Yellowcom —Belfast
- £60,000 - £100,000 a year
- Full-time
- Hybrid work
- Driving
- IT
- In-person
- Free parking
- Employee discount
Quick apply
13d
Senior Distribution Manager
Tahreer Group Logistics and Supply Chain Solutions —Ballymena
- £4,600 - £6,000 a month
- Full-time
- Analysis skills
- Presentation skills
- In-person
Quick apply
Program Manager (Vice President)
Citi —Belfast
- Full-time
- Hybrid work
- Microsoft Powerpoint
- PMP
- Analysis skills
- Employee assistance programme
- Employee discount
Programme Manager
Thompson Aero Seating —Banbridge
- Full-time
- Management
- Engineering
- Microsoft Office
- Annual leave
- Referral programme
Quick apply
Senior Manager Product Strategy
Thompson Aero Seating —Craigavon
- Full-time
- Master's degree
- Bachelor's degree
- Leadership
- Annual leave
- Referral programme
Quick apply
3d
Senior Supply Chain Manager
Danesi Leathercraft Group —Bangor
- £5,600 - £7,000 a month
- Full-time
- ERP systems
- Analysis skills
- Bachelor's degree
Quick apply
Designate RFC Manager
LKQ Corporation —Mallusk
- Full-time
- Leadership
- Negotiation
- Annual leave
- Employee assistance programme
Senior Product Manager
Kadence —Belfast
- Hybrid work
- Leadership
- Communication skills
11d
Product Manager
PlotBox —Ballymena
- Hybrid work
- Continuous improvement
- Product management
Lead General Merchandise Manager
Sainsbury's —Belfast
- From £36,250 a year
- Management
- Leadership
- Employee discount
8d
Program Manager
Sensata Technologies, Inc. —Newtownabbey
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
9d
Commercial Manager
Timida Iski Group —Belfast
- £50,000 - £85,000 a year
- Full-time
- Data analysis skills
- Business development
- Analysis skills
- Free parking
- Health & wellbeing programme
Quick apply
3h
General Manager - Ireland (Including Statutory Directorship)
Brenntag UK —Belfast
- Full-time
- Management
- Sales
- Analysis skills
Quick apply
1d
Senior Key Account Manager
Distilled —Belfast
- Full-time
- Hybrid work
- Sales
- Negotiation
Quick apply
Procurement Manager
Wilson's Country Ltd —Craigavon
- Full-time
- Management
- Leadership
- Communication skills
Quick apply
8d
Human Resources Manager - Larne Headquarters
Caterpillar —Larne
- £57,994 - £86,916 a year
- Full-time
- Presentation skills
- Leadership
- Annual leave
Northern Ireland Regulatory Affair Manager
ESB —Belfast
- £57,600 - £72,000 a year
- Full-time
- Communication skills
9d
Category Manager
Glen Dimplex Heating & Ventilation —Portadown
- Continuous improvement
- Travel
- Negotiation
10d
Senior TikTok Creator & Affiliate Manager
Dylan Oaks Jewellery —Belfast
- £30,000 - £40,000 a year
- Full-time
- Social media management
- In-person
- Communication skills
- Free parking
- Store discount
Quick apply
8d
Delivery Manager
Instil —Belfast
- Full-time
- Hybrid work
- Azure
- DevOps
- AWS
- Employee assistance programme

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Head of Customer Success

Yellowcom -
Belfast

Quick apply

Job details

Permanent | Full-time
£60,000 - £100,000 a year
13 days ago

Benefits

Free parking
Casual dress
Cycle to work scheme
Company pension
Company events
Private medical insurance
Employee discount
Referral programme
Sick pay
On-site parking

Qualifications

Driving Licence
Driving
Telecommunication
IT
Business coaching
Account management
Communication skills

Full job description

About Yellowcom

Yellowcom is one of the UK's fastest-growing business technology providers, delivering Telecoms, IT, Cyber Security, Connectivity, Mobile, Web Design and AI solutions.

We're growing both organically and through acquisition, creating exciting opportunities for ambitious people who want to shape the future of the business.

We're now looking for an experienced leader to take ownership of our Account Management function across the UK and Ireland.

This isn't simply a management role.

We're looking for someone who can build a best-in-class customer success strategy that improves customer satisfaction, increases retention and grows revenue from our existing customer base.

The Role

Reporting directly to the Managing Director, you'll lead and develop our Account Management teams across Belfast, Glasgow and Dublin.

You'll be responsible for both our office-based and field-based Account Managers, ensuring every customer receives exceptional service while identifying opportunities to strengthen relationships and grow accounts.

Using data rather than instinct, you'll continually review performance, identify trends and implement new initiatives that improve customer outcomes and commercial performance.

Key ResponsibilitiesLeadership

Lead, coach and develop Account Managers across multiple locations
Create a high-performance culture with clear KPIs
Recruit and develop future talent
Conduct regular one-to-ones and performance reviews
Travel regularly between Belfast, Glasgow and Dublin

Customer Success

Increase customer satisfaction across the group
Improve customer engagement throughout the customer lifecycle
Reduce customer churn
Develop proactive account review programmes
Ensure customers maximise the value from Yellowcom's products and services

Commercial Growth

Increase average revenue and margin per customer
Identify cross-selling and upselling opportunities
Work closely with Telecoms, IT and Web sales teams
Develop customer growth strategies
Improve renewal performance

Strategy & Analytics

Build meaningful KPI dashboards
Analyse customer data and trends
Review retention, NPS, customer feedback and profitability
Present monthly performance reports and improvement plans
Drive continuous improvement through measurable actions

What We're Looking For

Essential

Experience managing Account Management or Customer Success teams
Strong leadership and coaching ability
Commercially minded
Comfortable analysing data and making strategic decisions
Experience improving customer retention
Excellent communication skills
Full UK driving licence

Desirable

MSP, Telecoms, IT or Technology experience
Experience across multiple sites
CRM reporting experience
Experience integrating acquired businesses
Knowledge of customer satisfaction metrics such as NPS or CSAT

Success Will Be Measured By

Customer Satisfaction (CSAT/NPS)
Customer Retention
Gross Revenue Retention
Net Revenue Retention
Margin Growth per Customer
Cross-sell Revenue
Account Review Completion
Team Performance
Customer Engagement

What We Offer

Competitive salary
Performance-related bonus
Company car or car allowance
Hybrid working
Career progression within a rapidly growing business
Opportunity to shape the future of one of the UK's fastest-growing technology providers
Ongoing investment in training and development

Pay: £60,000.00-£100,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Cycle to work scheme
Employee discount
Free parking
On-site parking
Private medical insurance
Referral programme
Sick pay

Work Location: In person

Quick apply

Refine Your Search

lead product manager jobs in dundrod, ant

Head of Customer Success

Senior Distribution Manager

Program Manager (Vice President)

Programme Manager

Senior Manager Product Strategy

Senior Supply Chain Manager

Designate RFC Manager

Senior Product Manager

Product Manager

Lead General Merchandise Manager

Program Manager

Commercial Manager

General Manager - Ireland (Including Statutory Directorship)

Senior Key Account Manager

Procurement Manager

Human Resources Manager - Larne Headquarters

Northern Ireland Regulatory Affair Manager

Category Manager

Senior TikTok Creator & Affiliate Manager

Delivery Manager

I want to receive the latest job alerts for lead product manager in dundrod, ant

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